Contact Center Quality Analyst, Sr. jobs in La Place, LA
Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst, Sr. jobs
- Quality Support Services
-
Orleans, LA
FULL_TIME
-
BUSINESS ANALYST:
Duties/Responsibilities:
Maintain and organize files, customer service, data entry, answering phones & other duties as directed.
Mandatory Skills/Qualifications:
Must be computer literate, proficient in Microsoft Suite. Knowledge of QuickBase preferred but not required.
Work Schedule:
Monday - Friday, 8:00 AM - 4:30 PM
Standard Background Check.
- 1 Month Ago
- Quality Support Services
-
Orleans, LA
FULL_TIME
- Management Development Analyst (Immediate hire, upon successful completion of interview process, drug, and background screening.) Kind of Work: Analytical, technical, and administrative work in one or...
- 1 Month Ago
- Laborde Products, Inc.
-
Covington, LA
FULL_TIME
- Laborde Products is currently seeking a Sr. Financial Analyst to join our growing team in Covington, LA. In this role you will perform advanced financial analysis work and provide leadership and guida...
- 12 Days Ago
- LSU Health Sciences Center New Orleans
-
Orleans, LA
FULL_TIME
- Posting Details Posting Summary Functional Position Title FISCAL ANALYST Position Number 00023670 Appointment Type Regular Location-City New Orleans School/Division EXECUTIVE MANAGEMENT Department Vic...
- 20 Days Ago
- Marrero Healthcare Center
-
Marrero, LA
FULL_TIME
- New sign on!! $5000 to qualified nurses New starting rate!$35/hr. for qualified RN Ask us about or Level 1 and 2 educational programs. RN/LVN/LPNs can earn up to an additional $1.50 per hour.We also o...
- 10 Days Ago
- Marrero Healthcare Center
-
Kenner, LA
FULL_TIME
- Nexion affiliates operate 50 skilled nursing and rehabilitation as well as assisted living facilities in Colorado, Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted ...
- 21 Days Ago
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0 Contact Center Quality Analyst, Sr. jobs found in La Place, LA area
About La Place, Louisiana
were up 1.2% from a year ago