Contact Center Quality Analyst, Sr. jobs in Johnson City, TN

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Quality Plus Assistant Store Manager
  • Quality Plus/GOGAS by Quality Oil Company LLC
  • Vilas, NC FULL_TIME
  • Great Opportunities!! Safe Environment -- Flexible schedules -- Bi-weekly Pay - Full Benefits!!

    Position Summary

    Quality Plus Assistant Managers are responsible assisting in the overall operation of the Quality Plus location. Assistant Managers will provide excellent customer service at all times, including greeting all customers with a friendly and helpful attitude and helping the store manager maintain Quality Plus standards.

    Job Type: Full-time

    Pay: From $15.00 per hour

    Expected hours: 36 – 45 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 1 year

    Shift:

    • 10 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift
    • Morning shift

    Weekly day range:

    • Weekends as needed

    Work Location: In person

  • Just Posted

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Quality Plus Assistant Store Manager
  • Quality Plus/GOGAS by Quality Oil Company LLC
  • Boone, NC FULL_TIME
  • Great Opportunities!! Safe Environment -- Flexible schedules -- Bi-weekly Pay - Full Benefits!! Position Summary Quality Plus Assistant Managers are responsible assisting in the overall operation of t...
  • 1 Day Ago

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Customer Service Issue Manager- Comp Business Control Sr Analyst (Hybrid)
  • Citi
  • JOHNSON CITY, TN OTHER
  • The Customer Service Issue Manager - Compl Bus Control Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the im...
  • 26 Days Ago

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First Contact Physiotherapist
  • Vivian Health
  • Midway, TN FULL_TIME
  • Vivian is looking for Travel Physical Therapist Therapys in Midway, Tennessee paying up to $1,999/week At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketplace tha...
  • 2 Days Ago

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Owner operator otr
  • Quality Carriers
  • Johnson, TN FULL_TIME
  • Class-A CDL OTR Owner Operator JOHNSON CITY, TN Responsibilities Requirements : Valid CDL-A With Tankers and Hazmat Endorsements Must-Have a TWIC card 1 year of verifiable Tractor Trailer experience i...
  • 21 Days Ago

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RN Med Surg Kingsport, TN
  • Quality Clinicians
  • Kingsport, TN FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $738-$1738/week Multiple shift openings Job Description/Responsibilities:...
  • 1 Day Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Johnson City, TN area

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Travel Physical Therapist - $1,822 per week
  • Hiring Now!
  • Johnson City, TN
  • Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Johnson City, Tennessee. Job Descrip...
  • 4/26/2024 12:00:00 AM

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Travel Nurse RN - Labor and Delivery - $1,980 per week
  • Hiring Now!
  • Johnson City, TN
  • Supplemental Health Care is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Johnson City, Tenne...
  • 4/26/2024 12:00:00 AM

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Travel Nurse RN - PCU - Progressive Care Unit - $2,108 per week
  • Hiring Now!
  • Johnson City, TN
  • Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Johnson Ci...
  • 4/25/2024 12:00:00 AM

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Travel Nurse RN - CVICU - $1,980 per week
  • Adventist Health
  • Johnson City, TN
  • Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Johnson City, Tennessee. Job Des...
  • 4/25/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $2,345 per week
  • Adventist Health
  • Johnson City, TN
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Johnson City, Tennessee. Job ...
  • 4/25/2024 12:00:00 AM

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Travel Nurse RN - ED - Emergency Department - $2,108 per week
  • Hiring Now!
  • Johnson City, TN
  • Supplemental Health Care is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Johnson City...
  • 4/25/2024 12:00:00 AM

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Travel Nurse RN - PCU - Progressive Care Unit Med Surg - $2,108 per week
  • Adventist Health
  • Johnson City, TN
  • Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit Med Surg for a travel nursing job in J...
  • 4/25/2024 12:00:00 AM

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IT Clinical Applications Analyst (FT) EPIC OpTime/Anesthesia - Remote Position
  • IT-ACUTE CLINICAL APPLICATIONS
  • Johnson City, TN
  • IT Clinical Applications Analyst (FT) EPIC OpTime/Anesthesia - Remote Position Job ID: 004BFW BALLAD CORPORATE Informati...
  • 4/22/2024 12:00:00 AM

Johnson City is in northeastern Washington County at 36°20′N 82°22′W / 36.333°N 82.367°W / 36.333; -82.367 (36.3354, -82.3728), with smaller parts extending north into Sullivan County and east into Carter County. Johnson City shares a contiguous southeastern border with Elizabethton. Johnson City also shares a small contiguous border with Kingsport to the far north along I-26 and a slightly longer one with Bluff City to the northeast along US 11E.[citation needed] According to the United States Census Bureau, the city has an area of 43.3 square miles (112.1 km2), of which 42.9 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$46,376 to $63,293
Johnson City, Tennessee area prices
were up 1.3% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020