Contact Center Quality Analyst, Sr. jobs in Huntington, WV

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Quality Analyst, Sr. jobs

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CLINICAL SYSTEMS ANALYST
  • PIKEVILLE MEDICAL CENTER INC
  • Pikeville, KY FULL_TIME

  • Clinical Systems Analyst-Information Systems

     

     

  • 15 Days Ago
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BOARD CERTIFIED BEHAVIOR ANALYST
  • PIKEVILLE MEDICAL CENTER INC
  • Pikeville, KY FULL_TIME
  • BOARD CERTIFIED BEHAVIOR ANALYST- AUTISM PROGRAM
  • 14 Days Ago
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Clinical Outcomes Analyst
  • PRESTERA CENTER FOR MENTAL HEALTH
  • Huntington, WV OTHER
  • Job Details Job Location: Route 60 - Huntington, WV Position Type: Full Time Education Level: 4 Year Degree Salary Range: $24.03 - $31.25 Hourly Travel Percentage: Negligible Job Shift: Day Job Catego...
  • 24 Days Ago
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IT TRAINING ANALYST
  • PIKEVILLE MEDICAL CENTER INC
  • Pikeville, KY FULL_TIME
  • IT Training Analyst-Information Systems
  • 1 Month Ago
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Deli/Bakery
  • Quality Foods
  • Robinson, KY FULL_TIME
  • Must be friendly and wait on customers. Cook and work in a fast paced in environment. Benefits available. Must be at least 18.
  • Just Posted
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Cashier
  • Quality Foods
  • Robinson, KY FULL_TIME
  • Must be able to handle money, have great customer service skills and display friendliness. Quality Foods is an equal opportunity employer and benefits are available. Must be able to work anytime.
  • 2 Days Ago
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0 Contact Center Quality Analyst, Sr. jobs found in Huntington, WV area

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Locum Tenens Nurse Anesthetist (CRNA) - $175-200 per hour
  • Hiring Now!
  • Huntington, WV
  • Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Huntington, West Virginia. Job Description & Re...
  • 4/25/2024 12:00:00 AM
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Locum Tenens CRNA - Anesthesia - $175-200 per hour
  • Hiring Now!
  • Huntington, WV
  • Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Huntington, West Virginia. Job Description & Re...
  • 4/25/2024 12:00:00 AM
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Locum Tenens Nurse Anesthetist (CRNA) - $175-200 per hour
  • Jackson And Coker
  • Ashland, KY
  • Job Description Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Ashland, Kentucky.Job Descripti...
  • 4/24/2024 12:00:00 AM
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Locum Tenens CRNA - Anesthesia - $175-200 per hour
  • Hiring Now!
  • Huntington, WV
  • Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Huntington, West Virginia. Job Description & Re...
  • 4/23/2024 12:00:00 AM
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Locum Tenens Nurse Anesthetist (CRNA) - $175-200 per hour
  • Adventist Health
  • Huntington, WV
  • Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Huntington, West Virginia. Job Description & Re...
  • 4/23/2024 12:00:00 AM
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Locum Tenens Nurse Anesthetist (CRNA) - $175-200 per hour
  • Hiring Now!
  • Ashland, KY
  • Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Ashland, Kentucky. Job Description & Requiremen...
  • 4/23/2024 12:00:00 AM
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Travel Nurse RN - PCU - Progressive Care Unit - $1,954 per week
  • Adventist Health
  • Huntington, WV
  • Supplemental Health Care is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Huntington...
  • 4/22/2024 12:00:00 AM
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Revenue Cycle Technical Analyst - Marshall Health IT Services
  • Marshall Health
  • Huntington, WV
  • Job Responsibilities: Develops, supports, maintains, and revises (including but not limited to HL7 interfaces, EDI, APIs...
  • 4/21/2024 12:00:00 AM
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About Huntington, West Virginia

Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians." A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$47,065 to $64,232
Huntington, West Virginia area prices
were up 1.2% from a year ago
View detail

What does a Contact Center Quality Analyst, Sr. do?

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020