Contact Center Quality Analyst, Sr. jobs in Burlington, VT

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Net Revenue Finance Analyst Sr.
  • University of Vermont Medical Center
  • South Burlington, VT FULL_TIME
    Job Details
    Job Ref:
    R0062580
    Category:
    Finance and Accounting
    Employment Type:
    Full Time
    Health Care Partner:
    The University of Vermont Medical Center
    Location:
    40 IDX Dr, South Burlington, VT
    Department:
    Revenue, Finance & Reimbursement
    Job Type:
    Regular
    Primary Shift:
    Day
    Hours:
    8:00 am - 5:00 pm
    Hours per Week:
    40
    Weekend Needs:
    None
    Pay Rate:
    $34.39 - $51.58 per hour

    JOB DESCRIPTION:

    The Senior Net Revenue Finance Analyst is responsible for overseeing the maintenance of the monthly Accounts Receivable net revenue model and schedules, and administering the Kodiak Revenue Cycle Analytics system. The Senior Net Revenue Finance Analyst is a key organizational contact related to all AR and net revenue questions and audits, for both internal leaders and external financial auditors, and provides internal training and education to organizational leaders and peers. The Senior Net Revenue Finance Analyst is a high level independent contributor within the UVM Medical Center. Successful performance in this position directly impacts the financial performance of the organization and is highly visible to Senior Leadership.

    EDUCATION:

    Minimum of a Bachelor's Degree in finance, accounting or related business discipline required. CPA or Master's Degree preferred. An equivalent combination of education and experience from which comparable knowledge and abilities were acquired may be considered.

    EXPERIENCE:

    Three or more years of progressive, successful experience in health care finance or accounting required. At least two years of experience in health care AR valuation preferred. The candidate must possess a proven ability to perform sophisticated data analysis and present results to financial and operational leadership.


    The UVM Health Network is dedicated to creating a workplace that is diverse, equitable, accessible, and inclusive for our employees, patients and communities we serve. This commitment will be included in all strategies and policies and will represent who we are as an organization.

     

  • 25 Days Ago

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Contact Center Supervisor
  • New England Federal Credit Union
  • South Burlington, VT FULL_TIME
  • Position: Contact Center Supervisor Hours: Normal schedule between: Monday-Friday, 8:00am – 6:00pm, and every other Saturday, 9:00am-1:00pm, w/alternate day off Location: 88 Technology Park Way in Sou...
  • 20 Days Ago

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Contact Center Member Service Associate
  • New England Federal Credit Union
  • Montpelier, VT FULL_TIME
  • New England Federal Credit Union is recruiting for Member Service Associates to join our Contact Center in South Burlington OR Montpelier! These team members will provide efficient, accurate, and poli...
  • 1 Month Ago

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Center Human Resource Manager
  • Bel-Aire Quality Care - Newport, VT
  • Newport, VT FULL_TIME
  • Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how ca...
  • 9 Days Ago

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Supply Chain Sr Analyst
  • Robert Half
  • Twin Falls, ID PER_DIEM
  • Lana Funkhouser with Robert Half is seeking knowledgeable Senior Supply Chain Analysts for one of her well respected clients. As a Senior Supply Chain Analyst, you will play a crucial role in optimizi...
  • 3 Days Ago

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Data Quality Analyst
  • VIP (Vermont Information Processing)
  • Colchester, VT FULL_TIME
  • The role of Data Quality Analyst is integral in our rapidly growing company. This is an excellent opportunity for intelligent, outgoing, and motivated self-starters seeking rapid professional developm...
  • 4 Days Ago

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0 Contact Center Quality Analyst, Sr. jobs found in Burlington, VT area

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Lab - Specimen Collector
  • All Medical Personnel
  • Burlington, VT
  • p> About Our Client: Join a company that has been ranked one the best places to work and stands as an industry leader in...
  • 3/28/2024 12:00:00 AM

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Senior Income Tax Analyst - Remote
  • Avnet
  • Montpelier, VT
  • **Who We Are:** At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions compan...
  • 3/28/2024 12:00:00 AM

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SAP Enterprise Architect
  • Concentrix
  • Montpelier, VT
  • Job Title: SAP Enterprise Architect Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + We...
  • 3/28/2024 12:00:00 AM

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Sr Customer Contract Analyst (Remote, US)
  • Syneos Health Careers
  • Morrisville, VT
  • Description Senior Customer Contract Analyst Syneos Health® is a leading fully integrated biopharmaceutical solutions or...
  • 3/27/2024 12:00:00 AM

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Travel Nurse RN - Manager - $1,842 per week
  • Adventist Health
  • Burlington, VT
  • Supplemental Health Care is seeking a travel nurse RN Manager for a travel nursing job in Burlington, Vermont. Job Descr...
  • 3/26/2024 12:00:00 AM

Burlington is the most populous city in the U.S. state of Vermont and the seat of Chittenden County. It is located 45 miles (72 km) south of the Canada–United States border and 94 miles (151 km) south of Montreal. The city's population was 42,452 according to a 2015 U.S. census estimate. It is the least populous municipality in the United States to be the most populous incorporated area in a state. A regional college town, Burlington is home to the University of Vermont (UVM) and Champlain College, a small private college. Vermont's largest hospital, the UVM Medical Center, is located within t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$52,090 to $71,095
Burlington, Vermont area prices
were up 1.6% from a year ago

Contact Center Quality Analyst, Sr. in Yakima, WA
They also assist in developing, creating, and implementing quality processes and procedures; making recommendations for enhancements to training materials; and identifying opportunities for process and procedure changes to improve customer experience.
January 08, 2020