Contact Center Quality Analyst jobs in Worcester, MA

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

L
Food Production Associates
  • LSF QUALITY CONTROL CENTER LLC
  • Milford, MA FULL_TIME
  • We are set to move into our new facility in Milford very soon!_ And we are looking for motivated candidates to join our team._

    The Production Associate is responsible for hands on operations in the production center, such as process raw sea food, prepare and cook raw ingredients according to guidelines. Ensures all specifications are produced in the most cost-effective manner within our quality control standards.

    DUTIES & RESPONSIBILITIES:

    • Ensures products are produced according to specifications.
    • Works with safety as a priority
    • Displays working knowledge of methods, safety practices, sanitation standards and equipment use.
    • Ensures adherence to procedures, including GMP requirements, food safety, and plant personnel safety.
    • Performs quality control checks to ensure standards are met.
    • Takes corrective action as necessary on a timely basis and in accordance with company standards, communicating inferior products or procedures.
    • Performs duties as assigned and maintains good work habits.
    • Must maintain adherence to all sanitation standards and procedures as dictated by local, state, and federal authorities and as monitored by the LSF managers and Quality Assurance Department.

    Qualifications:

    • Must be able to work in a team-oriented environment
    • Must have own reliable transportation
    • Solid communication skills
    • Must be able to lift up to 50 pounds
    • Must be able to tolerate cold temperatures for long periods of time

    We offer a highly desirable full-time work schedule, competitive pay and benefits, paid training, plus room for continued growth within our organization.

    Legal Sea Foods began in 1950 as a fish market in the Inman Square neighborhood of Cambridge, Massachusetts. Its here that the Legal name became synonymous with quality and freshness. In 1968, our first seafood restaurant opened, right next to the fish market. The fish was simply prepared, either broiled or fried, and served on paper plates at communal picnic tables. Despite the low-key trappings, the food was second to none and word quickly spread. This early success led to further expansion and now, six decades later with restaurants along the Eastern Seaboard, the commitment to freshness and quality endures: "If it isn't fresh, it isn't Legal!

    Job Type: Full-time

    Pay: $16.00 - $18.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday
    • Morning shift

    Ability to Commute:

    • Milford, MA 01757 (Required)

    Work Location: In person

  • 11 Days Ago

L
Experienced Butcher/Meat Cutter
  • LSF QUALITY CONTROL CENTER LLC
  • Milford, MA FULL_TIME
  • We are looking for a skilled Meat Cutter to join our Quality Control Center's Meat Department in Boston, MA. We are looking for someone with experience as a meat cutter or butcher.The Meat Cutter will...
  • 15 Days Ago

E
IT Quality Assurance Analyst
  • EG America LLC
  • WESTBOROUGH, MA FULL_TIME
  • Position Summary: The IT QA Analyst is a supporting role to Application Management and Technology services efforts within the IT department. The IT QA Analyst will be responsible for the testing and c...
  • 24 Days Ago

N
EHR Quality Assurance Specialist
  • Northeast Family Services Career Center
  • Worcester, MA FULL_TIME
  • Northeast Family Services is looking for an experienced EHR Quality Assurance Specialist to join our growing team. Don’t miss this opportunity to take your career to the next level and join a growing,...
  • 2 Days Ago

N
Quality Assurance Clinician
  • Northeast Family Services Career Center
  • Worcester, MA FULL_TIME
  • Northeast Family Services is seeking an experienced, masters-level professional to join our growing Massachusetts team as a Quality Assurance Coordinator! The Quality Assurance Coordinator is responsi...
  • 4 Days Ago

F
Budget Analyst
  • Family Health Center
  • Worcester, MA FULL_TIME
  • Overview: We are seeking a highly skilled and detail-oriented Budget Analyst to join our dynamic team at the Family Health Center. The ideal candidate will play a crucial role in managing and optimizi...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Quality Analyst jobs found in Worcester, MA area

P
IT - Service - Lab Computing Analyst
  • Pyramid Consulting, Inc.
  • Boston, MA
  • Immediate need for a talented Lab Computing Analyst. This is a 08+ Monthscontract opportunity with long-term potential a...
  • 4/26/2024 12:00:00 AM

H
Travel Ultrasound Technologist - $2,013 per week
  • Hiring Now!
  • Worcester, MA
  • Supplemental Health Care is seeking a travel Ultrasound Technologist for a travel job in Worcester, Massachusetts. Job D...
  • 4/26/2024 12:00:00 AM

S
Travel Social Work - Social Worker - $2,353 per week
  • Stability Healthcare
  • Worcester, MA
  • Supplemental Health Care is seeking a Social Work Social Worker for a travel job in Worcester, Massachusetts. Job Descri...
  • 4/26/2024 12:00:00 AM

H
Travel Ultrasound Technologist - $2,713 per week
  • Hiring Now!
  • Worcester, MA
  • Supplemental Health Care is seeking a travel Ultrasound Technologist for a travel job in Worcester, Massachusetts. Job D...
  • 4/25/2024 12:00:00 AM

A
Sales Internship Program
  • ALKU
  • Amherst, MA
  • This is an On-Site position Summer 2024 - June 3, 2024 ALKU is looking for dynamic, motivated individuals to join the AL...
  • 4/24/2024 12:00:00 AM

T
Biocon Biologics Senior Analyst, Sales Operations
  • Taylor Strategy Partners
  • Worcester, MA
  • DescriptionBiocon Biologics USA is seeking a highly skilled and experienced Sr. Analyst, Sales Operations to join our Bi...
  • 4/23/2024 12:00:00 AM

A
Behavior Technician
  • A1 Autism Consultants LLC
  • Worcester, MA
  • Job Description Job Description Registered Behavior Technician (Part-Time) A1 Autism Consultants is looking for individu...
  • 4/22/2024 12:00:00 AM

A
Behavior Technician
  • A1 Autism Consultants LLC
  • Worcester, MA
  • Job Description Job Description Registered Behavior Technician (Part-Time) A1 Autism Consultants is looking for individu...
  • 4/22/2024 12:00:00 AM

Worcester has a total area of 38.6 square miles (100 km2), 37.6 square miles (97 km2) of land and 1.0 square mile (2.6 km2) (roughly 2.59%) of water. Worcester is bordered by the towns of Auburn, Grafton, Holden, Leicester, Millbury, Paxton, Shrewsbury, and West Boylston. Worcester is known as the Heart of the Commonwealth, because of its proximity to the center of Massachusetts. The city is about 40 miles (64 km) west of Boston, 50 miles (80 km) east of Springfield, and 38 miles (61 km) northwest of Providence, Rhode Island. The Blackstone River forms in the center of Worcester by the conflue...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$46,927 to $65,061
Worcester, Massachusetts area prices
were up 1.6% from a year ago