Contact Center Quality Analyst jobs in Virginia Beach, VA
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst jobs
Service Technician ID:9111486653
- Quality Equipment
-
Fairfield, NC
FULL_TIME
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Now hiring in Fairfield, NC
We are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area. Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity. We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career. We are currently looking for a Service Technician to join us in our Fairfield store. BASIC FUNCTIONS AND RESPONSIBILITIES: Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products Responsible for the disassembly, assembly, and repair of components and machines Performs all service tasks as assigned by the Service Manager Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer Participates in all training programs as directed by the Service Manager Accounts for all time and for all materials used in performing work duties Maintains a clean work area and performs work in a neat and orderly fashion Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use Follows all safety rules and regulations in performing work assignments EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS: High School Diploma or equivalent experience required 1 year(s) of experience performing service repairs Ability to write diagnosis and work completed on routine reports (repair orders) Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems Ability to use personal computer and various types of diagnostic equipment Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures Ability to speak effectively one-on-one with customers Ability to operate vehicles and equipment used for diagnostic purposes Valid driver s license required for potential driving situations Ability to operate a forklift, preferred Must possess set of tools PHYSICAL DEMANDS: Weight Requirements: Lifting up to 50 lbs. Mobility: Squatting, bending, lifting, reaching, twisting, standing, and sitting Visual: Working with PC, smart devices, and close detailed work Driving: Occasional Short and long distances Dexterity: Ability to grasp and manipulate standard tools and office equipment Noise: Medium to High Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.
Associated topics: corporate, director, general manager, housing property, management, manager facilities, operations manager, representative, supervise, supervisor
About the Company:
Quality Equipment
- 1 Month Ago
Water Treatment Technician
- Hague Quality Water of Maryland
-
Ocean City, MD
FULL_TIME
- Ocean City, MD location: We are currently searching for service technician based out of our Ocean City office to provide exceptional service to our growing base of customers. If you possess a positive...
- 21 Days Ago
EMS Training Coordinator
- Keystone Quality Transport
-
Salisbury, MD
FULL_TIME
- Join Our Lifesaving Team! Are you a dynamic individual with a passion for the EMS field and teaching? Do you thrive in dynamic, hands-on environments? Are you ready to take the wheel and lead the next...
- 9 Days Ago
Commercial Lines Account Manager
- Quality Staffing Services
-
Princess Anne, MD
FULL_TIME
- What to expect: To be successful as the Commercial Lines Account Manager you should have experience and knowledge of Commercial Insurance underwriting, coverage and rate analysis. As the Commercial Li...
- 10 Days Ago
Emergency Medical Technician (EMT-B)
- Keystone Quality Transport
-
Salisbury, MD
FULL_TIME
- Job descriptionSign on Bonus- EMT’s and Paramedic $2,000 (FT or PT) will be paid out in increments $500 for every 500 hours worked. This equates to a $500 quarterly payment if working full time hours....
- 12 Days Ago
Service Technician
- QUALITY EQUIPMENT LLC
-
Fairfield, NC
FULL_TIME
- PURPOSE Performs basic diagnostic, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager...
- 13 Days Ago
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0 Contact Center Quality Analyst jobs found in Virginia Beach, VA area
Environmental GIS Analyst
- Tetra Tech, Inc.
-
Virginia Beach, VA
- This Virginia Beach area based Environmental/GIS Analyst is responsible for planning, design, development, implementatio...
- 4/25/2024 12:00:00 AM
Computer Systems Analyst
- Scientific Research Corporation
-
Virginia Beach, VA
- Job Description PRIMARY DUTIES RESPONSIBILITIES: Works with other maintenance and engineering personnel to diagnose prob...
- 4/24/2024 12:00:00 AM
Billing Analyst (Accounting Assistant 2) - 18339
- Huntington Ingalls Industries
-
Virginia Beach, VA
- Requisition Number: 18339 Required Travel: 0 - 10% Employment Type: Full Time/Hourly/Non-Exempt Security Clearance: None...
- 4/24/2024 12:00:00 AM
Locum Tenens CRNA - Anesthesia - $175-200 per hour
- Hiring Now!
-
Virginia Beach, VA
- Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Virginia Beach, Virginia. Job Description & Req...
- 4/24/2024 12:00:00 AM
Senior Penetration Tester
- THOR Solutions, LLC
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Virginia Beach, VA
- THOR Solutions is seeking a Senior Penetration Tester to provide support to technical processes and technical management...
- 4/23/2024 12:00:00 AM
Locum Tenens Nurse Anesthetist (CRNA) - $175-200 per hour
- Hiring Now!
-
Virginia Beach, VA
- Jackson and Coker is seeking a CRNA Anesthesia for a locum tenens job in Virginia Beach, Virginia. Job Description & Req...
- 4/23/2024 12:00:00 AM
Customer Support (Help Desk) Analyst- Secret Clearance
- Enterprise Horizon Consulting Group
-
Yorktown, VA
- Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consultin...
- 4/21/2024 12:00:00 AM
Command Center Specialist
- Leidos
-
Norfolk, VA
- Description Leidos is seeking a Command Center Specialist to support efforts for NMCI SMIT; NMCI SMIT is the largest IT ...
- 4/11/2024 12:00:00 AM
About Virginia Beach, Virginia
Virginia Beach is located at 36°51′02″N 75°58′40″W / 36.8506°N 75.9779°W / 36.8506; -75.9779 (Virginia Beach).
According to the United States Census Bureau, the city has a total area of 497 square miles (1,290 km2), of which 249 square miles (640 km2) is land and 248 square miles (640 km2) (49.9%) is water. It is the largest city in Virginia by total area and third-largest city land area. The average elevation is 12 feet (3.7 m) above sea level. A major portion of the city drains to the Chesapeake Bay by way of the Lynnhaven River and its tributaries.
The city is located at the southeaster...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$42,523 to $58,956
Virginia Beach, Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago