Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
About us
Quality Windows, Inc has been around for 30 years. We are growing with locations in Oxnard, Santa Barbara, and our brand new location in Ventura! We are demanding and nimble.
Our work environment includes:
Glazier
Quality Windows, Inc is currently seeking to add additional Glaziers to join a rapidly growing company with opportunities for advancement. Pay rate for this position is competitive and depends on the experience of the candidate. Hours typically run 7am-4pm or 8am-5pm. We work some Saturdays and overtime as well. Don't miss your chance to be a part of the largest window company in Southern California/Ventura County/Santa Barbara County.
We are seeking individuals who pride themselves in having...
Job Type: Full-time
Pay: $18
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Job Type: Full-time
Pay: From $24.00 per hour
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Work Location: In person
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0 Contact Center Quality Analyst jobs found in Santa Barbara, CA area