Contact Center Quality Analyst jobs in Lowell, MA

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Control Analyst
  • RIT Solutions Inc
  • Burlington, MA CONTRACTOR
  • Role: GMP Test Technician

    Location: Burlington NA

    Type: W2 Contract

    Job Description

    Requirements

    • High school diploma or equivalent; associate degree in a relevant field preferred.
    • Proven experience as a GMP Test Technician or similar role in a regulated manufacturing environment.
    • In-depth knowledge of GMP regulations and quality assurance processes.
    • Proficient in operating testing equipment and troubleshooting technical issues.
    • Strong attention to detail and commitment to maintaining high-quality standards.
    • Excellent organizational and communication skills.
    • Ability to work independently and collaboratively within a team

    Thanks and Regards

    Kirti Singh| Team Lead| Diverse Team LLC |

    Contact: 832-742-0530

    Email: kirti@diverseteam.com

    Job Type: Contract

    Pay: $18.00 - $21.00 per hour

    Schedule:

    • 8 hour shift

    Work setting:

    • In-person

    Work Location: In person

  • 7 Days Ago

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Quality Control Analyst
  • RIT Solutions Inc
  • Burlington, MA CONTRACTOR
  • Role: GMP Test Technician Location: Burlington NA Type: W2 Contract Job Description Requirements High school diploma or equivalent; associate degree in a relevant field preferred. Proven experience as...
  • 7 Days Ago

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Quality Control Analyst II
  • Cambridge Isotopes Laboratories, Inc.
  • Tewksbury, MA FULL_TIME
  • DescriptionCambridge Isotope Laboratories has an outstanding opportunity to join our GMP Quality Control team as a Quality Control (QC) Analyst II. This position is based onsite in our Tewksbury, MA l...
  • 25 Days Ago

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Quality Control Analyst I
  • Cambridge Isotope Laboratories, Inc.
  • Tewksbury, MA FULL_TIME
  • Cambridge Isotope Laboratories, Inc. has an outstanding opportunity to join our GMP Quality Control team as a Quality Control Analyst I based onsite in our Tewksbury, MA headquarters. CIL is the globa...
  • 1 Month Ago

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Quality Control Analyst III, Microbiology
  • Lantheus Brand
  • Billerica, MA FULL_TIME
  • Lantheus is headquartered in Bedford, Massachusetts with offices in New Jersey, Canada, and Sweden. For more than 60 years, Lantheus has been instrumental in pioneering the field of medical imaging an...
  • 7 Days Ago

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Quality Control Analyst III, Microbiology
  • Lantheus
  • Billerica, MA FULL_TIME
  • DescriptionLantheus is headquartered in Bedford, Massachusetts with offices in New Jersey, Canada, and Sweden. For more than 60 years, Lantheus has been instrumental in pioneering the field of medical...
  • 7 Days Ago

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0 Contact Center Quality Analyst jobs found in Lowell, MA area

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Local Contract School Services - Special Education Teacher - $50 per hour
  • Hiring Now!
  • Chelmsford, MA
  • Supplemental Health Care is seeking a School Services Special Education Teacher for a local contract job in Chelmsford, ...
  • 4/25/2024 12:00:00 AM

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Sales Internship Program
  • ALKU
  • Durham, NH
  • This is an On-Site position Summer 2024 - June 3, 2024 ALKU is looking for dynamic, motivated individuals to join the AL...
  • 4/24/2024 12:00:00 AM

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Government Project Management Analyst
  • dataCon, Inc
  • Lowell, MA
  • Job Description Job Description Government Project Management Analyst Why dataCon We build the world’s most powerful, co...
  • 4/24/2024 12:00:00 AM

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Government Project Management Analyst
  • dataCon, Inc
  • Chelmsford, MA
  • Job Description Job Description Government Project Management Analyst Why dataCon We build the world’s most powerful, co...
  • 4/24/2024 12:00:00 AM

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Business Analyst
  • Potpourri Group
  • North Billerica, MA
  • Potpourri Group Inc., referred to as "PGI", was founded in 1963, publishing a single consumer catalog title. New brands ...
  • 4/23/2024 12:00:00 AM

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Behavior Technician (BT)
  • Alee Behavioral Healthcare
  • Lowell, MA
  • Job Description Job Description ******This job will be located in North Andover, MA****** Do you want to create a bright...
  • 4/22/2024 12:00:00 AM

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Behavior Technician
  • Key Connections ABA Services LLC
  • Chelmsford, MA
  • Job Description Job Description Are you a Behavior Technician, enrolled in a Master's ABA Program? Are you looking to ga...
  • 4/22/2024 12:00:00 AM

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IT - Service - Lab Computing Analyst
  • Pyramid Consulting, Inc.
  • Boston, MA
  • Immediate need for a talented Lab Computing Analyst. This is a 08+ Monthscontract opportunity with long-term potential a...
  • 4/21/2024 12:00:00 AM

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$48,528 to $67,281
Lowell, Massachusetts area prices
were up 1.6% from a year ago