Contact Center Quality Analyst jobs in Lake Charles, LA

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Quality Analyst jobs

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Class lease purchase
  • Quality Carriers
  • Charles, LA FULL_TIME

  • Requirements :

    • Valid CDL-A With Tankers and Hazmat Endorsements
    • Must Have or Be Willing to Obtain TWIC Card
    • 1 Year Tractor Trailer Experience Within the Last 3 Years or 1 Year Tanker Experience in the Last 10 Years. No Tanker Experience?

    No Problem - We Will Train You!

    Tanker Experience Preferred

    Compensation

    • Weekly Average Gross $5,000-$6,000 (potential to make more)
    • Earning potential of over $200,000 per year!

    Bonuses

    • $5,000 Sign-on Bonus
    • $1,500 Driver Referral Program

    Run Details

    • OTR 5-7 Days Out
    • Out and back type of runs

    Additional Opportunities

    • Insurance available through UTBA (Universal Trucking Benefits Association)
    • Truck insurance available through NSM
    • Fuel and Tire discounts
    • National discounts at OEM (original equipment manufacturer) repair shops
    • Partnership with ATBS (American Truck Business Services)
    • Paid Orientation and Paid On the Job Training
    • Rider Along Program after 1 year
    • Weekly Settlements!
    • Access to Management Anytime!
    • Dispatched from 1 location
    • No trailer costs
    • Freightliner Cascadia's for Lease Purchase - 2020-2023 Models - No Money Down / No Credit Check

    CACS

    Last updated : 2024-03-28

  • 6 Days Ago
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Service Technician I
  • Sunshine Quality Solutions, Llc
  • Charles, LA FULL_TIME
  • Description Sunshine Quality Solutions is looking for a service technician. The service technician performs necessary diagnostics, service repairs, and maintenance work on customer and/or dealer- owne...
  • 13 Days Ago
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Service Technician I
  • SUNSHINE QUALITY SOLUTIONS, LLC
  • Charles, LA OTHER
  • Job Details Job Location: Lake Charles Branch Region 3 - Lake Charles, LA Education Level: High School Diploma / GED Salary Range: Undisclosed Job Category: Skilled Labor - Trades DescriptionDescripti...
  • 13 Days Ago
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Field Service Technician/ Diesel Mechanic
  • SUNSHINE QUALITY SOLUTIONS, LLC
  • Jennings, LA OTHER
  • Job Details Job Location: Jennings Branch Region 3 - Jennings, LA Education Level: High School Diploma / GED Salary Range: Undisclosed Job Category: Skilled Labor - Trades DescriptionDescription Sunsh...
  • 17 Days Ago
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S
Field Service Technician/ Diesel Mechanic
  • SUNSHINE QUALITY SOLUTIONS, LLC
  • Charles, LA OTHER
  • Job Details Job Location: Lake Charles Branch Region 3 - Lake Charles, LA Education Level: High School Diploma / GED Salary Range: Undisclosed Job Category: Skilled Labor - Trades DescriptionDescripti...
  • 1 Month Ago
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S
Service Technician I
  • Sunshine Quality Solutions, Llc
  • Jennings, LA FULL_TIME
  • Description Sunshine Quality Solutions is looking for a service technician. The service technician performs necessary diagnostics, service repairs, and maintenance work on customer and/or dealer- owne...
  • 21 Days Ago
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0 Contact Center Quality Analyst jobs found in Lake Charles, LA area

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Program Aide On-Call
  • Save the children
  • Jennings, LA
  • Position Title: Program AideOn-Call Employee Type: Part-Time Supervisor Title: Manager, Education & Inclusion or Center ...
  • 4/19/2024 12:00:00 AM
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I
Patient Access Representative
  • Imperial Health
  • Lake Charles, LA
  • Dr. Guillermo This position is: Full Time Position Location: Lake Charles, LA JOB DESCRIPTION Job Title: Patient Access ...
  • 4/19/2024 12:00:00 AM
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R
Consumer Loan Specialist - Sales Customer Service
  • Republic Finance
  • Lake Charles, LA
  • Overview and Responsibilities: Are you looking for a long-term opportunity with a growing financial services company tha...
  • 4/19/2024 12:00:00 AM
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W
Customer Service Representative
  • Walmart
  • Lake Charles, LA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/19/2024 12:00:00 AM
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C
Imaging Scheduler/Patient Access Representative
  • Center for Orthopaedics
  • Lake Charles, LA
  • GENERAL SUMMARY OF DUTIES: Serves as primary contact for Radiology scheduling needs of the Center for Orthopaedics Imagi...
  • 4/19/2024 12:00:00 AM
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Front Services Supervisor
  • Golden Nugget
  • Lake Charles, LA
  • Posted Salary Range: USD $44,000.00 - USD $44,000.00 /Yr.
  • 4/18/2024 12:00:00 AM
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H
Travel Nurse RN - Home Health - $1,800 per week
  • Hiring Now!
  • Lake Charles, LA
  • Supplemental Health Care is seeking a travel nurse RN Home Health for a travel nursing job in Lake Charles, Louisiana. J...
  • 4/17/2024 12:00:00 AM
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G
Cashier / Host / Attendant
  • Golden Corral
  • Lake Charles, LA
  • Our franchise organization, Mountain West Corral, Inc. dba Golden Corral, is currently seeking energetic, friendly indiv...
  • 4/15/2024 12:00:00 AM
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About Lake Charles, Louisiana

Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state. As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$41,189 to $57,106
Lake Charles, Louisiana area prices
were up 1.2% from a year ago
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