Contact Center Quality Analyst jobs in La Place, LA

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Q
Business Analyst
  • Quality Support Services
  • Orleans, LA FULL_TIME
  • BUSINESS ANALYST:


    Duties/Responsibilities:

    Maintain and organize files, customer service, data entry, answering phones & other duties as directed.


    Mandatory Skills/Qualifications:

    Must be computer literate, proficient in Microsoft Suite. Knowledge of QuickBase preferred but not required.

    Work Schedule:

    Monday - Friday, 8:00 AM - 4:30 PM


    Standard Background Check.

  • 1 Month Ago

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Management Development Analyst
  • Quality Support Services
  • Orleans, LA FULL_TIME
  • Management Development Analyst (Immediate hire, upon successful completion of interview process, drug, and background screening.) Kind of Work: Analytical, technical, and administrative work in one or...
  • 1 Month Ago

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FISCAL ANALYST
  • LSU Health Sciences Center New Orleans
  • Orleans, LA FULL_TIME
  • Posting Details Posting Summary Functional Position Title FISCAL ANALYST Position Number 00023670 Appointment Type Regular Location-City New Orleans School/Division EXECUTIVE MANAGEMENT Department Vic...
  • 20 Days Ago

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Registered Nurse(RN) / Quality Assurance(QA)
  • Marrero Healthcare Center
  • Marrero, LA FULL_TIME
  • New sign on!! $5000 to qualified nurses New starting rate!$35/hr. for qualified RN Ask us about or Level 1 and 2 educational programs. RN/LVN/LPNs can earn up to an additional $1.50 per hour.We also o...
  • 10 Days Ago

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Registered Nurse(RN) / Quality Assurance(QA) - RN QAPI Nurse
  • Marrero Healthcare Center
  • Kenner, LA FULL_TIME
  • Nexion affiliates operate 50 skilled nursing and rehabilitation as well as assisted living facilities in Colorado, Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted ...
  • 21 Days Ago

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Security Operations Center (SOC) Analyst - L1
  • Kubernetikos Infosec LLC
  • Orleans, LA FULL_TIME
  • We are searching for a SOC Engineer who will be responsible for monitoring, reporting, and escalating events to our SOC Analysts.The primary function of this position is to monitor the analytics tools...
  • 28 Days Ago

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0 Contact Center Quality Analyst jobs found in La Place, LA area

LaPlace ( /lə ˈplɑːs/) is a census-designated place (CDP) in St. John the Baptist Parish, Louisiana, United States, situated along the east bank of the Mississippi River, in the New Orleans metropolitan area. The population was 32,134 at the 2010 census. LaPlace is the southern terminus of Interstate 55, where it joins with Interstate 10, and of US 51, where it terminates at the junction with US 61. LaPlace is located 25 miles (40 km) west of New Orleans. LaPlace is located at 30°4′30″N 90°29′6″W / 30.07500°N 90.48500°W / 30.07500; -90.48500 (30.075025, -90.484896) and has an elevation of 1...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$42,568 to $59,018
La Place, Louisiana area prices
were up 1.2% from a year ago