Contact Center Quality Analyst jobs in Garden Grove, CA

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Analyst
  • Parsec Automation
  • Anaheim, CA FULL_TIME
  • Interested in joining a team of dedicated, enthusiastic (dare we say, passionate?) professionals on a mission to simplify manufacturing operations?
    Quality Analyst

    As a Quality Analyst, you will be responsible for the quality and performance of our TrakSYS software by thoroughly testing and validating the solutions we implement for our clients. You will be a key member of the implementation team.

  • 12 Days Ago

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Quality Assurance Analyst
  • 575 TricorBraun Inc
  • Cerritos, CA FULL_TIME
  • Make our quality assurance team your best move ever! We’re looking for a QA Analyst to help our customers solve any packaging quality issues. Why here? TricorBraun is a global packaging leader, with t...
  • 8 Days Ago

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Clinical Quality Systems Specialist
  • McKinley Children's Center
  • San Dimas, CA FULL_TIME
  • McKinley: Youth, Family, and Community are what we are all about! We offer a great working environment and benefits package! McKinley encourages growth so that you can Be your Best H.U.M.A.N. At McKin...
  • Just Posted

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Principal Air Quality & Acoustics Analyst
  • Environmental Science Associates
  • Anaheim, CA FULL_TIME
  • Job DetailsJob Location Los Angeles, Pasadena, Irvine, Thousand Oaks, San Diego - _, CAPosition Type Full-TimeEducation Level Bachelor's Degree&nbspSalary Range $96,728.00 - $145,092.00 Salary Descrip...
  • 2 Months Ago

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Executive Director Quality - St Jude Medical Center
  • Providence
  • Fullerton, CA OTHER
  • DescriptionThe Executive Director Quality serves as a key Ministry & Regional Executive and provides leadership and coordinates ministry and region-wide efforts directed at delivering cost effective, ...
  • 14 Days Ago

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Executive Director Quality - St Jude Medical Center
  • Providence
  • Fullerton, CA OTHER
  • DescriptionThe Executive Director Quality serves as a key Ministry & Regional Executive and provides leadership and coordinates ministry and region-wide efforts directed at delivering cost effective, ...
  • 14 Days Ago

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0 Contact Center Quality Analyst jobs found in Garden Grove, CA area

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Customer Care Representative 1 (contract)
  • Qonten
  • Cerritos, CA
  • **Customer Care Representative 1 (contract)** - | Wed, 08 Dec 2021 23:45:28 GMT Under immediate supervision, receives an...
  • 4/24/2024 12:00:00 AM

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Java Android Developer (Remote)
  • SynergisticIT
  • Anaheim, CA
  • 2024 is finally here and we hope the Job market improves however as per a resume builder survey based on response from m...
  • 4/24/2024 12:00:00 AM

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Pediatric Occupational Therapist - Per Diem
  • Patterns Behavioral Services, Inc.
  • Garden Grove, CA
  • Want to make a difference in the lives of children with special needs? We have a need for a per-diem Occupational Therap...
  • 4/22/2024 12:00:00 AM

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Java React Full Stack Developer
  • SynergisticIT
  • Santa Ana, CA
  • 2024 is finally here and we hope the Job market improves however as per a resume builder survey based on response from m...
  • 4/22/2024 12:00:00 AM

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Sr. IT Business Analyst (Baan V/LN)
  • Solugenix
  • Santa Ana, CA
  • Sr. IT Business Analyst (Baan V/LN) Remote Direct Hire Job ID 2024-9536 Solugenix is assisting a client, in their search...
  • 4/22/2024 12:00:00 AM

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Customer Service Analyst
  • Yogananda
  • Glendale, CA
  • **Position Summary** Answer Membership Services calls and emails from members and contacts throughout the world. Review ...
  • 4/21/2024 12:00:00 AM

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Pediatric Occupational Therapist - Per Diem
  • Patterns Behavioral Services Inc.
  • Garden Grove, CA
  • Want to make a difference in the lives of children with special needs? We have a need for a per-diem Occupational Therap...
  • 4/21/2024 12:00:00 AM

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Mortgage Loan Originator - Aggressive Comp (Independent Contractor)
  • The Mortgage Mentors Llc
  • Santa Ana, CA
  • Job Description Job Description FULL COMMISSION - NO DRAW - With WARM/COLD LEADS PROVIDED AGGRESSIVE COMPENSATION FOR IN...
  • 4/20/2024 12:00:00 AM

Garden Grove is a city in northern Orange County, California, United States, located 34 miles (55 km) southeast of the city of Los Angeles in the Los Angeles metropolitan area. The population was 170,883 at the 2010 United States Census. State Route 22, also known as the Garden Grove Freeway, passes through the city in an east-west direction. The western portion of the city is known as West Garden Grove. According to the United States Census Bureau, the city has a total area of 46.5 km2 (18.0 sq mi) 0.10% of which is water. West Garden Grove is west of Beach Boulevard....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$49,329 to $68,391
Garden Grove, California area prices
were up 3.2% from a year ago