Contact Center Quality Analyst jobs in Casper, WY

Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

Q
Front Desk Clerk/Night Auditor
  • Quality Inn and Suites
  • Casper, WY FULL_TIME
  • Quality Inn & Suites is currently looking for a part time front desk agent/night auditor to work the weekend night audit shift Friday and Saturday 10:50PM-7AM /3) 2:50PM-11PM and three 3PM -11 PM shifts. Looking for the perfect person with excellent customer service skills, computer skills very organized and detailed. We are looking for someone that is detail oriented, can multi task and answer a multi line phone while taking excellent care of our guests. This position is required to check guests into and out of the hotel system, balance the books, and set up breakfast. Must be able to count change back to our cash paying guests. Basic cleaning of the lobby and common areas. If interested please apply in person 821 Poplar St. Must be able to pass a pre employment drug test as well as random test during the duration of employment. Please apply in person.

    Job Type: Full-time

    Pay: $12.00 - $14.00 per hour

    Benefits:

    • Dental insurance
    • Employee discount
    • Health savings account
    • Paid time off
    • Retirement plan

    Schedule:

    • 8 hour shift

    Supplemental pay types:

    • Bonus pay

    Experience:

    • Hotel experience: 1 year (Preferred)

    Work Location: In person

  • 12 Days Ago

Q
Room Attendant
  • Quality Inn and Suites
  • Casper, WY FULL_TIME
  • Quality Inn & Suites is looking for an individual that likes to clean and can pass a drug test. Must be a team player. The job will require a positive attitude. The job is cleaning bathrooms making be...
  • 12 Days Ago

Q
Team member
  • Quality Meats West, LLC
  • Douglas, WY FULL_TIME
  • Benefits and Perks include : Full and Part Time Positions Flexible Schedule Free GED Program Tuition Reimbursement Medical, Dental, Vision Coverage The primary duties an Arby’s crew member carries out...
  • 18 Days Ago

Q
Assistant Manager
  • Quality Meats West, LLC
  • Douglas, WY FULL_TIME
  • Benefits and Perks include:Full and Part Time PositionsFlexible ScheduleFree GED ProgramTuition ReimbursementMedical, Dental, Vision CoverageCareer and Salary Growth PotentialAssistant Manager:The Ass...
  • 21 Days Ago

Q
Shift Manager
  • Quality Meats West, LLC
  • Casper, WY FULL_TIME
  • Benefits and Perks include:Full and Part Time PositionsFlexible ScheduleFree GED ProgramTuition ReimbursementMedical, Dental, Vision CoverageCareer and Salary Growth PotentialShift Manager:Assisting t...
  • 21 Days Ago

Q
Shift Manager
  • Quality Meats West, LLC
  • Worland, WY FULL_TIME
  • Benefits and Perks include:Full and Part Time PositionsFlexible ScheduleFree GED ProgramTuition ReimbursementMedical, Dental, Vision CoverageCareer and Salary Growth PotentialShift Manager:Assisting t...
  • 21 Days Ago

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0 Contact Center Quality Analyst jobs found in Casper, WY area

H
Travel Nurse RN - Med Surg - $2,062 per week
  • Hiring Now!
  • Casper, WY
  • Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Casper, Wyoming. Job Descript...
  • 4/18/2024 12:00:00 AM

H
Travel CT Technologist - $2,386 per week
  • Hiring Now!
  • Casper, WY
  • Supplemental Health Care is seeking a travel CT Technologist for a travel job in Casper, Wyoming. Job Description & Requ...
  • 4/18/2024 12:00:00 AM

B
FT Customer Support Advocate - Work From Home>
  • Brightwheel
  • Casper, WY
  • [Customer Service / Remote] - Anywhere in U.S. / $21.64 per hour / Medical, dental, and vision / PTO - As a Customer Sup...
  • 4/18/2024 12:00:00 AM

U
FT Work From Home - Customer Service Specialist (Web Chat only)>
  • Umate
  • Casper, WY
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $45K per year - As a Customer Service Specialist you'll: Provide ...
  • 4/18/2024 12:00:00 AM

J
Account Representative - State Farm Agent Team Member
  • Jon Valentine - State Farm Agency Intern
  • Casper, WY
  • Job Description Job Description Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid...
  • 4/18/2024 12:00:00 AM

R
Steward (2) - Wyoming (Wyoming Downs)
  • Racing Officials
  • Casper, WY
  • Accepting Applications: December 15, 2021 January 15, 2022 The Wyoming Pari-Mutuel Commission 951 Werner Court, Suite 33...
  • 4/16/2024 12:00:00 AM

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Steward (2) - Wyoming (Sweetwater Downs)
  • Racing Officials
  • Casper, WY
  • Accepting Applications: December 15, 2021 January 15, 2022 The Wyoming Pari-Mutuel Commission 951 Werner Court, Suite 33...
  • 4/16/2024 12:00:00 AM

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Presiding Steward - Wyoming (Energy Downs)
  • Racing Officials
  • Casper, WY
  • Accepting Applications: December 15, 2021 January 15, 2022 The Wyoming Pari-Mutuel Commission 951 Werner Court, Suite 33...
  • 4/14/2024 12:00:00 AM

Casper is a city in and the county seat of Natrona County, Wyoming, United States. Casper is the second largest city in the state, according to the 2010 census, with a population of 55,316. Only Cheyenne, the state capital, is larger. Casper is nicknamed "The Oil City" and has a long history of oil boomtown and cowboy culture, dating back to the development of the nearby Salt Creek Oil Field. In 2010, Casper was named the highest-ranked family-friendly small city in the West, and ranked eighth overall in the nation in Forbes magazine's list of "the best small cities to raise a family". Casper ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$42,657 to $59,141
Casper, Wyoming area prices
were up 2.9% from a year ago