Contact Center Quality Analyst jobs in Alexandria, LA
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Analyst jobs
Quality Improvement RN
- Natchitoches Regional Medical Center
-
Natchitoches, LA
FULL_TIME
-
Position Summary:The Quality Improvement nurse oversees the Performance Improvement (PI) process throughout the hospital. The person in this position works with Senior Leadership and department managers relating to compliance with TJC standards and quality assurance, as well as overseeing mandatory public quality reporting. This person will serve as the chair of the Quality Council.Required Education and Experience:
- Must be licensed as Registered Nurse in the State of Louisiana
- Five years’ experience as Registered Nurse required, BSN or MSN
- Advanced knowledge of Microsoft Office products (Excel, Word and Power Point)
- Deductive reasoning and communication skills.
- Management, leadership and teaching skills.
Preferred Education and Experience:- Basic knowledge of regulatory standards (internal and external).
- Strong knowledge of clinical information systems, data management and administration
- 19 Days Ago
RN Quality Improvement/Clinical Documentation Improvement
- Natchitoches Regional Medical Center
-
Natchitoches, LA
FULL_TIME
- Position Summary: The Quality Improvement nurse oversees the Performance Improvement (PI) process throughout the hospital. The person in this position works with Senior Leadership and department manag...
- 8 Days Ago
Systems Analyst I
- Natchitoches Regional Medical Center
-
Natchitoches, LA
FULL_TIME
- Position Summary The Systems Analyst I is an hourly position that analyzes, troubleshoots, and provides basic guidance on software applications utilized throughout the NRMC organization. This associat...
- 12 Days Ago
Dispatcher/ Business Contact
- InCharge Logistics
-
Alexandria, LA
FULL_TIME
- InCharge Logistics has an exciting opportunity for a Dispatcher/ Business Contact to oversee our major delivery operation in Alexandria, LA!Previous supervisor and delivery driving experience required...
- 21 Days Ago
Lease purchase
- Quality Carriers
-
Natchitoches, LA
FULL_TIME
- Class-A CDL Regional Lease Purchase NATCHITOCHES, LA Responsibilities Requirements : Valid CDL-A With Tankers and Hazmat Endorsements Must Have or Be Willing to Obtain TWIC Card 1 Year Tractor Trailer...
- 10 Days Ago
Class lease purchase
- Quality Carriers
-
Natchitoches, LA
FULL_TIME
- Requirements : Valid CDL-A With Tankers and Hazmat Endorsements Must Have or Be Willing to Obtain TWIC Card 1 Year Tractor Trailer Experience Within the Last 3 Years or 1 Year Tanker Experience in the...
- 15 Days Ago
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0 Contact Center Quality Analyst jobs found in Alexandria, LA area
Sales and Service Specialist
- Bridgestone Americas, Inc.
-
Pineville, LA
- Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates ...
- 4/16/2024 12:00:00 AM
FT Customer Support Specialist - Work From Home>
- Stronghold
-
Pineville, LA
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/16/2024 12:00:00 AM
Travel Nurse RN - Case Management - $1,605 per week
- Hiring Now!
-
Alexandria, LA
- Supplemental Health Care is seeking a travel nurse RN Case Management for a travel nursing job in Alexandria, Louisiana....
- 4/15/2024 12:00:00 AM
Territory Service Representative | Alexandria, LA
- Novo Building Products
-
Alexandria, LA
- ** Territory Service Representative | Alexandria, LA** **Job Category****:** NHC **Requisition Number****:** TERRI002813...
- 4/15/2024 12:00:00 AM
Greeter
- Walmart
-
Alexandria, LA
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/14/2024 12:00:00 AM
Customer Service Representatives Pineville, LA 2990 Louisiana Hwy 28 East 71360
- Pizza Hut Shop
-
Pineville, LA
- 2990 Louisiana Hwy 28 East **Pineville, LA 71360** **Customer Service Representatives** **Description:** What's on the m...
- 4/14/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- TridentCare
-
Pineville, LA
- [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
- 4/13/2024 12:00:00 AM
Customer Advocate
- Community Choice Financial Family of Brands
-
Alexandria, LA
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 4/3/2024 12:00:00 AM
About Alexandria, Louisiana
Alexandria is the ninth-largest city in the state of Louisiana and is the parish seat of Rapides Parish, Louisiana, United States. It lies on the south bank of the Red River in almost the exact geographic center of the state. It is the principal city of the Alexandria metropolitan area (population 153,922) which encompasses all of Rapides and Grant parishes. Its neighboring city is Pineville. In 2010, the population was 47,723, an increase of 3 percent from the 2000 census....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst jobs
$38,965 to $54,022
Alexandria, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago