Contact Center Director jobs in Muncie, IN

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Child Care Center
  • Learning Center Child Care
  • Noblesville, IN FULL_TIME
  • Overview:
    We are seeking a dedicated and compassionate Childcare leader to join our team. As a Childcare director, you will be responsible for creating a safe and nurturing environment for children under your care. Your role will involve supervising activities, assisting with educational tasks, and ensuring the well-being of each child.

    Duties:
    - Supervise and monitor the safety of children in your care
    - Plan and implement age-appropriate activities to stimulate and educate children
    - Create a structured daily schedule that includes playtime, learning activities, and rest periods
    - Assist children with personal hygiene tasks such as diapering, toileting, and handwashing
    - Serve meals and snacks according to dietary guidelines and any specific instructions from parents
    - Maintain open communication with parents regarding their child's progress and any concerns that may arise
    - Ensure a clean and organized environment by sanitizing toys, equipment, and play areas regularly
    - Follow all health and safety protocols to maintain a safe environment for children

    Skills:
    - Education background: Experience in education administration or higher education teaching is preferred
    - Experience working with children: Previous experience working with students or in a childcare setting is highly desirable
    - Patience and empathy: Ability to understand and respond to the needs of each child individually
    - Strong communication skills: Ability to effectively communicate with children, parents, and colleagues
    - Organizational skills: Ability to plan activities, manage time effectively, and maintain a structured environment

    Note: This is a paid position. Internship positions must also be compensated accordingly.

    If you are passionate about working with children and making a positive impact on their lives, we encourage you to apply for the position of Childcare Provider. Please submit your resume highlighting your relevant experience. We look forward to hearing from you!

    Job Type: Full-time

    Pay: $20.00 - $25.00 per hour

    Work setting:

    • In-person

    Education:

    • High school or equivalent (Required)

    Experience:

    • Childcare: 3 years (Required)

    License/Certification:

    • Safe Quality Food Certification (Required)

    Ability to Commute:

    • Noblesville, IN (Required)

    Ability to Relocate:

    • Noblesville, IN: Relocate before starting work (Required)

    Work Location: In person

  • 14 Days Ago

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Center Director
  • TELAMON CORPORATION - TRC
  • Muncie, IN FULL_TIME
  • Telamon is an eleven-state, non-profit corporation headquartered in Raleigh, North Carolina serving communities for 55 years. Telamon's mission is to provide educational services that lead to better j...
  • 9 Days Ago

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Center Director
  • KinderCare Education
  • Muncie, IN FULL_TIME
  • Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gal...
  • 1 Month Ago

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Assistant Director of The Learning Center
  • Indiana Wesleyan University
  • Marion, IN FULL_TIME
  • Job no: 493646 Work type: Administrative (Full Time) Location: Marion, IN Categories: Student Development/Residence Life, Academic Advising/Academic Support Job Title: Assistant Director of The Learni...
  • 1 Month Ago

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Program Director
  • Youth Opportunity Center
  • Muncie, IN FULL_TIME
  • COMPANY OVERVIEW More than a beautiful 75 acre campus, and beyond an accredited program or diplomas on office walls, the YOC is about people helping people. Not just in small ways, but in life changin...
  • 1 Month Ago

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Social Services Director
  • Healthcare Nursing Center
  • Anderson, IN FULL_TIME
  • SUMMARY: The primary purpose of the Social Services Director is to assist in planning, organizing, implementing, evaluating, and directing the overall operation of our facility’s Social Services Depar...
  • 11 Days Ago

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0 Contact Center Director jobs found in Muncie, IN area

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Local Coordinator for High School foreign Exchange Student Program
  • Greenheart Exchange
  • Muncie, IN
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/26/2024 12:00:00 AM

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Local Coordinator for High School foreign Exchange Student Program
  • Greenheart Exchange
  • Marion, IN
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/26/2024 12:00:00 AM

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Local Coordinator for High School foreign Exchange Student Program
  • Greenheart Exchange
  • Noblesville, IN
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/26/2024 12:00:00 AM

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Local Coordinator for High School foreign Exchange Student Program
  • Greenheart Exchange
  • Fishers, IN
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/26/2024 12:00:00 AM

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Assistant General Manager (HFA or RCA License Preferred)
  • Asccare
  • Fishers, IN
  • ** Assistant General Manager (HFA or RCA License Preferred)** **Job Category****:** Administrative **Requisition Number*...
  • 4/25/2024 12:00:00 AM

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Director of Operations
  • E-commerce Company
  • Fishers, IN
  • About the Company As a top 3P seller and full-service agency helping optimize brands on leading e-commerce marketplaces....
  • 4/25/2024 12:00:00 AM

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Local Coordinator for High School foreign Exchange Student Program
  • Greenheart Exchange
  • Richmond, IN
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/24/2024 12:00:00 AM

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Project Manager/Office Manager-EPIC
  • Earlham College
  • Richmond, IN
  • Job Details Level: Experienced Job Location: Earlham College - Richmond, IN Position Type: Full Time Education Level: 4 ...
  • 4/23/2024 12:00:00 AM

Muncie /ˈmʌnsi/ is an incorporated city and the seat of Delaware County, Indiana. It is located in East Central Indiana, about 50 miles (80 km) northeast of Indianapolis. The United States Census for 2010 reported the city's population was 70,085. It is the principal city of the Muncie metropolitan statistical area, which has a population of 117,671. The Lenape (Delaware) people, who arrived in the area in the 1790s, founded several small villages, including one known as Munsee Town, along the White River. The small trading post, renamed Muncietown, was selected as the Delaware County seat and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$160,232 to $238,860
Muncie, Indiana area prices
were up 1.3% from a year ago

Contact Center Director in New Brunswick, NJ
Training support, course schedules, registration, and driving directions to ABB training centers.
December 27, 2019
Contact Center Director in Dayton, OH
Donna Frithsen VP of Institutional Advancement Executive Director, Purchase College Foundation.
December 17, 2019
Contact Center Director in Madison, WI
When customers call a business on the phone for support, the call center is where they land.
January 06, 2020