Contact Center Director jobs in Clarksville, TN

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Early Childhood Center Director
  • Just for Kids
  • Clarksville, TN FULL_TIME
  • Just for Kids -Ashland City is a licensed childcare center seeking a Center Director! This is an exciting opportunity for a self-motivated, energetic leader who is passionate about early childhood education.

    To be QUALIFIED for this position, we require a bachelor’s or associate degree in early childhood education or related field, previous management/leadership experience in a licensed childcare facility

    Required Shift: Monday – Friday, must be on-site no later than 9am and have a flexible and open schedule during hours of operation

    Compensation: $50-$60k, based on education and experience

    We are a family-oriented, close-knit organization and we have a lot to offer our next team member including:

    • Competitive Pay
    • Quarterly Incentive Bonuses
    • Paid Trainings, including Enhanced Career and Professional Development
    • Generous Benefits Package, including Dental, Medical, and Vision Insurance
    • 401k with Match
    • Discounts for Childcare
    • Fun and Positive Place to Work
    • Open Door Policy
    • Shirts and Swag - we love to show appreciation for our leaders!

    Our Hiring Process:

    • Resume screen
    • Phone screen with recruiter (30 minutes)
    • Virtual interview with Regional Director (60 minutes)
    • Virtual Interview with Regional Vice President or Chief Operating Officer (60 minutes)
    • Offer

    Main Job Responsibilities:

    • Oversee the day-to-day center operations in line with our early childhood philosophy.
    • Partner with the Recruiting team to identify quality staff; interview and onboard candidates and schedule and allocate staff across the center.
    • Be a sales advocate for the center and successfully drive and grow enrollment by focusing on new enrollments, tours, marketing, and community engagement.
    • Develop and execute monthly engagement and marketing plan to increase enrollment; attend community marketing events, plan enrollment and retention activities for families and staff.
    • Build strong relationships with prospective and currently enrolled families; create positive partnerships with families by serving as a resource and responding to questions and concerns.
    • Oversee and participate in the preparation and maintenance of a variety of narrative and statistical reports, records and files related to assigned activities and personnel; compose and distribute correspondence.
    • Develop and teach staff by conducting ongoing observations, staff training, coaching, and embedded professional development opportunities.
    • Ability to be flexible in your role and complete job duties of absent staff members.
    • Physical ability to work around small children including sitting, standing, walking, running, and climbing stairs.
    • Ability to lift and carry up to 40 lbs. and fulfill all physical requirements of the role.


    If you have a positive attitude, love working with children and desire to work in a fun and professional environment, we encourage you to apply today!

    Disclaimer: Just for Kids - Ashland City is an Equal Opportunity Employer. We embrace and celebrate diversity and inclusivity. We do not tolerate any kind of discrimination in our hiring processes against any groups protected by federal, state, or local law.


    #ZR

  • 1 Month Ago

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Apprentice-Director
  • Hope Center Ministries
  • Clarksville, TN TEMPORARY
  • Job Description Apprentice Job Title: Apprentice Hope Center Ministries is a growing nonprofit discipleship recovery program with multiple centers across the U.S. Hope Center Ministries exists to rest...
  • 1 Month Ago

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ACTIVITIES DIRECTOR
  • Dover Care Center – Exceptional Living Centers
  • Dover, TN FULL_TIME
  • DOVER CARE CENTER IS ADDING TO OUR EXCEPTIONAL TEAM!! NOW HIRING FOR THE POSITION OF ACTIVITIES DIRECTOR! Benefits include: PTO Medical, Dental, Vision, Retirement Options Tuition Reduction and Tuitio...
  • 21 Days Ago

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Assistant Director of Nursing (RN)
  • Huntingdon Health and Rehabilitation Center
  • Huntingdon, TN FULL_TIME
  • Assistant Director of Nursing ADON Are you looking for a rewarding career and a stable company to call home? Huntingdon Health and Rehabilitation Center not only offers you leading market wages, but a...
  • 11 Days Ago

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Marketing and Admissions Director
  • Hopkins Nursing and Rehabilitation Center
  • Woodburn, KY FULL_TIME
  • Responsibilities:1. Develop and implement comprehensive marketing strategies to increase awareness and occupancy rates for our skilled nursing facility. 2. Cultivate and maintain relationships with he...
  • 6 Days Ago

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Early Childhood - Assistant Director
  • Beautiful Minds Learning Center
  • Chapmansboro, TN FULL_TIME
  • Summary The Assistant Director is responsible for assisting the Center Director in ensuring the health, safety, and quality of education for all children within the center's care. Under the direction ...
  • 7 Days Ago

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0 Contact Center Director jobs found in Clarksville, TN area

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Director of Operations
  • Ciresi & Morek
  • Nashville, TN
  • We are currently assisting our Tier 1 automotive customer with a Director of Operations search near Nashville, TN. This ...
  • 4/19/2024 12:00:00 AM

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Director, Capture
  • Amentum
  • Nashville, TN
  • Job Description Amentum is seeking a full-time **Capture Manager** to lead and support growth in its Critical Missions/S...
  • 4/19/2024 12:00:00 AM

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Division Safety Director
  • Clark Construction Group, LLC
  • Nashville, TN
  • The Division Safety Director has overall responsibility for administering Clark's Safety, Health and Environmental progr...
  • 4/19/2024 12:00:00 AM

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Senior Director Warehouse Operations
  • Trident Health Systems
  • Nashville, TN
  • ****Senior Director Warehouse Operations**** *location_on* Nashville, TN, United States *schedule* Full-time No Weekends...
  • 4/19/2024 12:00:00 AM

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Associate Director, Access & Reimbursement - Oncology - REMOTE
  • Proclinical Staffing
  • Nashville, TN
  • Associate Director, Access & Reimbursement (Oncology) - Permanent - Remote Proclinical Staffing is seeking an Associate ...
  • 4/18/2024 12:00:00 AM

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Senior Director, Regulatory Affairs - REMOTE
  • Proclinical Staffing
  • Nashville, TN
  • Senior Director, Regulatory Affairs - Permanent - Remote Proclinical Staffing is seeking a Senior Director, Regulatory A...
  • 4/18/2024 12:00:00 AM

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Foreign Exchange Local Coordinator for HS Student Exchange Program
  • Greenheart Exchange
  • Clarksville, TN
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/15/2024 12:00:00 AM

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Foreign Exchange Local Coordinator for HS Student Exchange Program
  • Greenheart Exchange
  • Hopkinsville, KY
  • Job Description Job Description By becoming a Greenheart Exchange Local Coordinator, you have the opportunity to change ...
  • 4/15/2024 12:00:00 AM

Clarksville is the county seat of Montgomery County, Tennessee, United States. It is the fifth-largest city in the state behind Nashville, Memphis, Knoxville, and Chattanooga. The city had a population of 132,929 at the 2010 census, and an estimated population of 153,205 in 2017. It is the principal central city of the Clarksville, TN–KY metropolitan statistical area, which consists of Montgomery and Stewart Counties in Tennessee, and Christian and Trigg Counties in Kentucky. The city was founded in 1785 and incorporated in 1807, and named for General George Rogers Clark, frontier fighter and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$156,930 to $233,938
Clarksville, Tennessee area prices
were up 1.3% from a year ago

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