Consumer Payment Processing Clerk processes consumer loan payments according to established guidelines and procedures. Responsibilities include processing and reconciling debits and credits, preparing daily forms, and reviewing and researching unacceptable payments. Being a Consumer Payment Processing Clerk requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Payment Processing Clerk may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Role Summary:
The Mortgage & Consumer Loan Processing Team Lead serves as the primary point of contact for day-to-day activities of the loan processing team. This role is responsible for providing leadership support to the team to ensure the overall quality of the Bank's loan documentation. Primary responsibilities include department workload management, collaborating with lenders, assisting with service issue escalations, and ensuring lending practices are sound and in compliance with regulations and legal standards.
Principal Duties and Responsibilities:
Knowledge, Skills, and Abilities:
Working Conditions:
Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours and average 40 hours a week. This role may require some unscheduled evening and weekend work. Occasional out-of-town and overnight business travel may be required for training and development purposes.