Consumer Payment Processing Clerk processes consumer loan payments according to established guidelines and procedures. Responsibilities include processing and reconciling debits and credits, preparing daily forms, and reviewing and researching unacceptable payments. Being a Consumer Payment Processing Clerk requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Payment Processing Clerk may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
SUMMARY:
Extensive administrative work involved in servicing the mortgage loans and providing direct member service to the borrowers. Processing members payments and balancing bank accounts. Primary contacts include borrowers, investors and vendors. Servicing Representatives receive moderate supervision in the performance of duties and responsibilities. Work is generally evaluated on obtaining objectives with accuracy, timeliness and results.
ESSENTIAL RESPONSIBILITIES & DUTIES:
Entry Level
Senior - Level II
ESSENTIAL DUTIES, KNOWLEDGE, SKILLS, ABILITIES:
Required:
Preferred:
REQUIRED QUALIFICATIONS:
Education: High School Diploma.
Experience: Entry level 1-2 years mortgage banking, teller, cashiering, or bookkeeping; Senior level 24-year accounting degree plus 3 years loan servicing experience
Licenses/Certifications: none