Consumer Payment Processing Clerk jobs in Maine

Consumer Payment Processing Clerk processes consumer loan payments according to established guidelines and procedures. Responsibilities include processing and reconciling debits and credits, preparing daily forms, and reviewing and researching unacceptable payments. Being a Consumer Payment Processing Clerk requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Payment Processing Clerk may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Casualty Claims Processing Clerk
  • MMG Insurance
  • Presque Isle, ME FULL_TIME
  • MMG INSURANCE COMPANY

    Job Description

    Job Title:              Claims Processing Clerk

    Department:         Casualty Claims

    Reports To:          Manager

    FLSA Status:       Non-Exempt        

    SUMMARY

    Supports Claims staff by performing clerical functions such as indexing, keying payments and notices; updating and maintaining loss notices, and related documentation.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Calls or writes insureds, agents or other involved persons for missing information and posts or attaches information to claims' files or other related or similar files.
    • Reviews insurance claim forms and related documents to verify completion.
    • Reviews insurance policies to verify basic coverage information.
    • Keys authorized claims' payments.
    • Processes towing claims, agency drafts; keys and routes Claims’ Reports to Underwriting (CRUs).
    •  Keys and/or types transcriptions of recorded text.
    • Files documents in paper files, organizing, updating and maintaining overall central filing system.
    • Maintains resource materials (i.e., Property/Casualty Loss Research Bureau; Maine, New Hampshire and Vermont Insurance Law, Regulations and Related Laws, etc.) by inserting updates on a weekly basis.
    • Codes and keys losses.
    • Reviews drafts to verify completion.
    • Faxes, photocopies, retrieves, separates, sorts, matches and distributes mail within Imaging system.
    • Obtains information from various sources at the request of adjusters.
    • Sends and receives Customer Surveys.
    • Maintains spreadsheets with data results.
    • Travels to fulfill educational requirements. (May include overnight stays.)
    • Other duties may be assigned.

    SUPERVISORY RESPONSIBILITIES

    This job has no supervisory responsibilities.

    QUALIFICATIONS 

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and/or EXPERIENCE

    Associate's degree; or equivalent combination of education and experience.

    LANGUAGE SKILLS

    Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Able to read and to interpret written information.

    MATHEMATICAL SKILLS

    Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio and percent.

    REASONING ABILITY

    Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.

    COMPUTER SKILLS

    To perform this job successfully, an individual should have knowledge of Office Productivity software such as Spreadsheet, Word Processing, and Communication software, and claims-related processing software.

    CERTIFICATES, LICENSES, REGISTRATIONS

    The Company may require the employee to acquire, within a reasonable period of time as established by the Company, adjusters’ licenses in all states in which the Company does business.

    The Company may expect the employee to acquire the Associate in Insurance Claims (AIC) designation sponsored by the Insurance Institute of America.

    The Company may expect the employee to take other courses it deems appropriate to the employee's duties and responsibilities.

    OTHER SKILLS AND ABILITIES

    • Possesses above-average telephone skills.
    • Possesses good interpersonal, relationship skills.
    • Must possess good typing, keyboarding, word processing speed and accuracy.
    • Possesses familiarity with one or more Dictaphone machines and possesses good transcription skills.  
    • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to request for service and assistance; Meets commitments.
    • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
    • Demonstrates the ability to consistently maintain a positive attitude.
    • Works cooperatively and productively with employees.

    OTHER QUALIFICATIONS

    Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit.

    Demonstrates an aptitude consistent with securing information, analyzing it, and making above-average decisions affecting the position's area of responsibility.

    Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

    PHYSICAL DEMANDS  

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is occasionally required to stand; walk; reach with hands and arms.      The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

    WORK ENVIRONMENT 

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually quiet.

     

  • 21 Days Ago

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Medical Records Processing Clerk
  • Health Affiliates Maine
  • Auburn, ME FULL_TIME
  • Health Affiliates Maine has an opening for a Medical Records Processing Clerk to join their team. This is a full-time, 40 hr/wk, role.A Medical Records Processing Clerk's main function is obtaining me...
  • 6 Days Ago

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Clerk IV - Operations Processing - Repost
  • State of Maine
  • Augusta, ME FULL_TIME
  • MAINE REVENUE SERVICES - OPERATIONS PROCESSING Clerk IV Opening Date: March 15, 2024 Closing Date: March 29, 2024 Job Class Code: 0004Grade: 18Salary: $19.56-26.18/Hour Includes 1% stipend Position Nu...
  • 10 Days Ago

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Medical Technician
  • U.S. Military Entrance Processing Command
  • Portland, ME FULL_TIME
  • About the Position: This is a Public Notice for the Direct Hire Authority (DHA) for Certain Personnel of DoD Workforce. This position is located at: United States Military Entrance Processing Command,...
  • 20 Days Ago

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Payment Operations Specialist III
  • TD Bank
  • Lewiston, ME FULL_TIME
  • Payment Operations Specialist III 432932BR Job Category - Primary Operations & Underwriting Work Location 6 Atlantis Way Employment Type Regular City Lewiston Time Type Full Time State Maine Hours 40 ...
  • 5 Days Ago

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Policy Advocate
  • Consumer Council System of Maine
  • Augusta, ME FULL_TIME
  • The Consumer Council System of Maine (CCSM) has an immediate opening for a passionate, mission- driven individual for a newly created full-time Policy Advocate position. This position is focused on im...
  • Just Posted

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Payment Operations Manager
  • TRC Talent Solutions
  • Oakland, CA
  • TRC Talent Solutions is seeking a Payment Operations Manager to join our Enterprise Client in the private education indu...
  • 3/28/2024 12:00:00 AM

1
Payment Administrator
  • 1st Choice, LLC
  • Bethesda, MD
  • Job Description Job Description 1st Choice is currently seeking a Payment Administrator for our client in Silver Spring,...
  • 3/28/2024 12:00:00 AM

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Loan Agency Relationship Associate I
  • SRS Acquiom
  • Denver, CO
  • Job Description Job Description About SRS Acquiom SRS Acquiom is a leading disruptor in the financial services technolog...
  • 3/28/2024 12:00:00 AM

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Payment Administrator
  • 1st Choice, LLC
  • Burtonsville, MD
  • 1st Choice is currently seeking a Payment Administrator in Burtonsville, Maryland. The Payment Administrator will handle...
  • 3/27/2024 12:00:00 AM

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Payment Administrator
  • 1st Choice, LLC
  • Washington, DC
  • Job Description Job Description 1st Choice is currently seeking a Payment Administrator for our client in Silver Spring,...
  • 3/26/2024 12:00:00 AM

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AVP - Payment Operations
  • California Coast Credit Union
  • San Diego, CA
  • The Assistant Vice President (AVP) of Payment Operations is accountable for monitoring, analyzing, making recommendation...
  • 3/26/2024 12:00:00 AM

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Payment Processing Clerk
  • Stephenson, Acquisto & Colman
  • Glendale, CA
  • Job Description Job Description Summary/Objective Law Offices of Stephenson, Acquisto & Colman, a specialty health care ...
  • 3/24/2024 12:00:00 AM

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Director – Deposit & Payments Operations Manager (Relocation Support to Memphis)
  • Madison-Davis, LLC
  • Office Status: Hybrid Salary: $140,000 – $150,000 Responsibilities: Leads day-to-day activities of a high visibility mul...
  • 3/24/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Payment Processing Clerk jobs
$28,972 to $35,111

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When a consumer take out a loan from a financial institution, repayment of the loan is made in increments plus interest in the form of regular payment.
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A consumer payment processing clerk has undergone many title changes over the years since Bob Cratchit, of Christmas Carol fame, made his first appearance.
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Situational interviews As Consumer Payment Processing Clerk are similar to behavioral interview questions - but they are focused on the future, and ask hypothetical questions, whereas behavioral interview questions look at the past.
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