Consumer Loan Servicing Supervisor jobs in Towson, MD

Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Loan Servicing Specialist I
  • First Financial Federal Credit Union of Maryland
  • Sparks Glencoe, MD FULL_TIME

  •  
    First Financial Federal Credit Union

    Job Description

     

    Job Title: Loan Servicing Specialist I, II

    Department: Lending

    Reports To: Loan Servicing Manager

    Salary Grade(s): 6, 7

    EEO-1 Job Class:  5 - Administrative Support Workers 

    FLSA Status:  Non-exempt

    Full-time

    Part-time 

    Temporary 

    Location:  72 Loveton Circle Sparks, MD 211152

    ***This is a fully in-office position. 


     

    Function:

     

    Supports the lending function in all consumer and real estate loan products.  Responsible for a variety of job tasks related to the post settlement servicing of loans.

     

     

    Position Requirements:

     

    EXPERIENCE: Based on level; ranges from one year to six years of similar or related experience.

    • Loan Servicing Specialist I: – 0-2 years 
    • Loan Servicing Specialist II: 2-4 years of experience 

     

    EDUCATION: High school diploma or GED equivalent. 

     

    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.


     

    Duties:

     

    Loan Servicing Specialist I & II 

    • Respond to Member loan file maintenance requests. Research member questions and/or discrepancies, performs necessary adjustments, communicate decisions to Member. This can include, but is not limited to: payment method, frequency, or amount changes; adding or removing payment protection, and processing payment skips.
    • Cross collaborate with related lending units in all aspects of loan servicing, including Branch Offices, Loan Call Center, and Real Estate & Consumer Loan Fulfillment.
    • Responsible for knowledge and adherence to all loan servicing policies and procedures.
    • Maintain production, quality, and service standards for lending.
    • Monitoring collateral title tracking reports to ensure proper lien placement. Work with Members, automobile dealerships, financial institutions, government agencies, and state/county courthouses to file and correct titling issues.
    • Monitor closed loan reports to process collateral lien releases in a timely manner.
    • Provide notary services for Credit Union documents
    • Work with third party vendors to process claims and correct errors
    • Assist in preparation of loan payoff statements as requested
    • Use of Customer Relationship Manager (CRM) & DocuSign to efficiently process Member requests and document corrections.
    • Responsible for entering accurate action notes and data integrity when performing loan file maintenance on existing accounts.
    • Make corrections and update credit reports as needed. Process disputes and corrections via E-Oscar. 
    • Assists in the achievement of Lending Department and Credit Union Strategic Plan Goals.


    Adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position including all aspects of the Bank Secrecy Act, Fair Lending, and Information Security.

     

    Perform other assigned duties of similar scope and complexity.

     

     

    Equal Opportunity Employment

     

    First Financial of Maryland Federal Credit Union is an Equal Opportunity employer with a strong commitment to hiring for our mission and diversifying our staff.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, marital status, protected veteran status or any other factor protected by law.

     

  • 4 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Belcamp, MD FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In the Role Deliver results...
  • 21 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • New Windsor, MD FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 21 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Rosedale, MD FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 21 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Brooklyn, MD FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 21 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Baltimore, MD FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 24 Days Ago

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0 Consumer Loan Servicing Supervisor jobs found in Towson, MD area

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Mortgage Processing Manager
  • Open House Lending Corporation
  • Nottingham, MD
  • Job Description Job Description As a mortgage processing manager, you will manage the processing dept, work with our bor...
  • 3/28/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Part-time - Nights
  • Promedica
  • Brooklandville, MD
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Full Time - Days
  • Promedica
  • Brooklandville, MD
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Part-time - Nights
  • Promedica
  • Baltimore, MD
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Part-time - Evenings
  • Promedica
  • Baltimore, MD
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Part-time - Days
  • Promedica
  • Riderwood, MD
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Part-time - Days
  • Promedica
  • Chase, MD
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Branch Manager (Brentwood and DC Locations)
  • FedChoice Federal Credit Union
  • Lanham, MD
  • Job Type Full-time Description FedChoice is Hiring! Financial Service Center Manager We are looking for a motivated, mem...
  • 3/25/2024 12:00:00 AM

Towson is located at 39°23′35″N 76°36′34″W / 39.39306°N 76.60944°W / 39.39306; -76.60944 (39.392980, −76.609562). According to the United States Census Bureau, the CDP has a total area of 14.2 square miles (37 km2), of which, 14.0 square miles (36 km2) is land and 0.2 square miles (0.52 km2) (1.06%) is water. The community is located immediately north of Baltimore City, inside the Beltway (I-695), east of I-83 and along York Road. Its census boundaries include Pikesville to the west, Lutherville and Hampton to the north, Parkville to the east, and Baltimore to the south. Major neighborhoods...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$60,333 to $86,733
Towson, Maryland area prices
were up 1.5% from a year ago

Consumer Loan Servicing Supervisor in Ogden, UT
Large financial institutions with a focus on lending employ the vast majority of Consumer Loan Servicing Supervisors.
February 15, 2020
Consumer Loan Servicing Supervisor in Minneapolis, MN
Banks, credit unions, mortgage brokers and private lending firms have a staff that can range into the tens of thousands of employees, and it is key that someone is on hand to assist and coordinate the efforts of the support staff, ensuring a highly efficient and profitable loan.
February 06, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020