Consumer Loan Servicing Supervisor jobs in Tanner, AL

Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Loan Servicing Specialist
  • Ascend Federal Credit Union
  • Tullahoma, TN OTHER
  • About Us

    Ascend is the largest credit union in Middle Tennessee and one of the largest credit unions in the United States, with over $4 billion in assets. With an occupation-based field of membership, Ascend is focused on the expansion and diversification of the select employee groups it serves, which creates greater security for the credit union and its member-owners. Approximately 650 employees serve more than 260,000 members from 27 Middle Tennessee branch locations, Regional Operations Center, Teller Center and Corporate Headquarters. Ascend recognizes that its employees are critical to the credit union’s sustained success and future growth. Our employees are the face of the credit union and their personal successes fuel the success of the team. Through collaboration between employees, management, our membership and our Board, we fuel an engine that propels the credit union forward.

    What We Offer

    Thank you for your interest in a career with Ascend Federal Credit Union! Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture. The credit union’s commitment to its employees is fostered by its commitment to the member-owners, ensuring dedicated and engaged employees to serve the membership. Ascend’s vision to be the most loved credit union in our market by employees and members alike has earned the credit union distinctions including Federal Credit Union of the Year (NAFCU, 2015), Best Credit Union to Work For (2016-2022) and Training APEX Awards (2015-2023).

    Overview

    Performs a variety of loan servicing functions in connection with consumer loans including processing the final closing and distribution of paid off collateral loans, loan maintenance, title guarantees, ancillary product maintenance, and provides support for retail staff.

    Responsibilities

    • Process all consumer loan maintenance which includes changing due dates, cancelling or adding credit insurance, adding GAP or MRC to a disbursed loan, modifying loan payments, updating credit bureau codes in the core system, re-amortizing loan payments, refunding payment protection, refunding late fees on loans, closing credit cards, closing lines of credit, updating credit insurance codes, modifying VIN information, establishing or modifying automatic transfers, etc.
    • Adhere to department quality service standards in call handling, internal reviews, compliance reviews, and member satisfaction responses.
    • Assist members with inquiries and provide general information about the credit union and its loan policies by mail, email and telephone.
    • Ensure compliance with all governing regulations including Bank Secrecy Act requirements.
    • Maintenance and maintain loan accounts that are subject to the Service Member Civil Relief Act.
    • Prepare and work special weekly, monthly and quarterly reports, including, but not limited to, GAP, MRC, CUNA Insurance, Paid Loan Report, Loan Pledge Report, Over the Limit Report, etc. as needed.
    • Assist Title Specialist by calling dealerships to ensure liens are perfected within the established timeframes.
    • Act as a liaison to the Title Specialist for title related questions on collateral vehicles to assist in securing, updating, and releasing liens.
    • Process title guaranty requests from insurance companies, following up to assure payoff is received and title is released. Inform members when Insurance company is not paying balance owed on loan.
    • Process and mail payoffs to other financial institutions received from all financial centers and consumer lending.
    • Utilize critical thinking skills to be able to identify discrepancies, fraud, financial service officer errors and resolve the issues. If you are unable to resolve the issue, provide supervisor with a recommendation for resolution.
    • Process CUNA life and disability claims and loan payment posting.
    • Responsible for balancing recording fee, GAP, Mechanical Repair Coverage and Credit Life and Disability general ledgers monthly.
    • Process incoming mail, post payments, file titles and UCC's with the state. Request and release titles for paid off loans. Update the core system and workflows as needed.
    • Scan and index loan documents and titles that produce a clear, readable image, as needed.
    • Cross sell credit union services to the membership.
    • Respond to staff emails and fax requests.
    • Read all internal publications including Source and Possibilities.
    • Perform other duties as required or assigned.

    Qualifications

    Education

    • High School Diploma or equivalent experience is required

    Work Experience

    • 1-3 years of similar or related experience is required

    Knowledge, Skills, and Abilities

    • One to three years or similar or related experience.
    • Interviewing skills and/or previous financial experience desired.
    • Must be accurate in all loan transactions and teller transactions, including cash handling.
    • Must be an accurate typist.
    • Must be able to maintain numerical files and records accurately.
    • Excellent verbal communication skills to communicate professionally.
    • A high degree of poise and tact to represent the credit union positively in outside contacts.
    • Ability to organize and prioritize work with minimum supervision.
    • Ability to work on multiple projects with flexibility for changing priorities; the ability to work with constant interruptions.
    • Working knowledge of computer programs including Microsoft Word, Microsoft Outlook, Excel and the internet.
    • Possession of a valid, unrestricted driver’s license.
    • Must have ability to operate or have ability to be trained to operate related office equipment including calculator, coin counter, check and receipt printers, computer terminal (PC), fax machine, photocopier, telephone and typewriter.
    • Regular and reliable attendance is required.

    Connect With Us

    Connect with us on social media such as Facebook, Twitter, Instagram, and LinkedIn Ascend Federal Credit Union is an Equal Opportunity Employer

  • 21 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Meridianville, AL FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 19 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Huntsville, AL FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 24 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Huntsville, AL FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • Just Posted

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Decatur, AL FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 2 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Decatur, AL FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 5 Days Ago

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0 Consumer Loan Servicing Supervisor jobs found in Tanner, AL area

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Payroll Specialist (Mid-Level)
  • MartinFederal Consulting, LLC
  • Huntsville, AL
  • COMPANY OVERVIEW Founded in 2007 in Huntsville, AL, MartinFed provides the U.S. government with customer-focused, perfor...
  • 3/29/2024 12:00:00 AM

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Security Assistance Program Specialist
  • Missile Defense Agency
  • Huntsville, AL
  • Summary This position is part of the Department of Defense (DoD), Missile Defense Agency (MDA). The incumbent will be re...
  • 3/29/2024 12:00:00 AM

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RN Charge, Athens-Limestone, PRN 20P-1st Shift
  • Huntsville Hospital Health System
  • Athens, AL
  • Overview: The Registered Nurse (RN) organizes and coordinates delivery of nursing care to groups of patients in complian...
  • 3/26/2024 12:00:00 AM

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RN Staff, Athens-Limestone, PT-1st Shift
  • Huntsville Hospital Health System
  • Athens, AL
  • Overview: The Registered Nurse (RN) organizes and coordinates delivery of nursing care to groups of patients in complian...
  • 3/26/2024 12:00:00 AM

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Assistant Store Manager
  • Community Choice Financial Family of Brands
  • Muscle Shoals, AL
  • Overview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to help co...
  • 3/22/2024 12:00:00 AM

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Private Banking Relationship Manager
  • First Horizon Bank
  • Huntsville, AL
  • About Us First Horizon is a leading regional financial services company, dedicated to helping our clients, communities a...
  • 3/11/2024 12:00:00 AM

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Portfolio Manager
  • First Horizon Bank
  • Huntsville, AL
  • About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial serv...
  • 3/8/2024 12:00:00 AM

Tanner is an unincorporated community in central southern Limestone County, Alabama, United States, and is included in the Huntsville-Decatur Combined Statistical Area. It lies nine miles north of the city of Decatur and the Tennessee River, and four miles south of the city of Athens....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$54,504 to $78,353
Tanner, Alabama area prices
were up 1.3% from a year ago

Consumer Loan Servicing Supervisor in Ogden, UT
Large financial institutions with a focus on lending employ the vast majority of Consumer Loan Servicing Supervisors.
February 15, 2020
Consumer Loan Servicing Supervisor in Minneapolis, MN
Banks, credit unions, mortgage brokers and private lending firms have a staff that can range into the tens of thousands of employees, and it is key that someone is on hand to assist and coordinate the efforts of the support staff, ensuring a highly efficient and profitable loan.
February 06, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020