Consumer Loan Servicing Supervisor jobs in Ohio
Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Servicing Supervisor jobs
Consumer Loan Servicing Specialist
- First Mutual Holding Company
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Westlake, OH
FULL_TIME
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Apply
Job Type
Full-time
Description
Position Summary:The Consumer Loan Servicing Specialist is responsible for the day-to-day servicing of auto and marine loans and assisting customers with consumer loan inquiries and issues. Duties and Responsibilities:Engages with customers by phone, email, and mail to provide excellent customer service when responding to consumer loan inquiries related to the current status of accounts, payments, and other concerns or questions; collaborates with management and team members to accurately and efficiently assist customers. Makes collection counseling calls for past due consumer loans; works with default servicing team on referring seriously delinquent accounts to them for advanced collection and repossession activities; assists default servicing team with advanced collections as needed. Prepares verbal and written payoff quotes on consumer loans; gives instructions to customers, financial institutions and dealerships regarding payoffs; processes payoff transactions in the core servicing system; processes lien releases and other related customer correspondence on titles for auto, boat, and other consumer loans. Send welcome letters and emails to new loan customers. Reviews insurance claims on damage to collateral property and coordinates the endorsement of loss draft checks; works with customers and insurance carriers on total loss claims and aids in the collection of any deficiency balance. Monitors insurance coverage on marine loans; sends correspondence to borrowers with expiring insurance policies to obtain evidence of insurance; properly retain evidence of insurance in the loan file. Perform system maintenance as needed including but not limited to payment corrections, address changes, autopay set up and loan coding corrections. Administer special consumer loan programs or promotions such as Skip-A-Payment. Complies with all applicable banking laws and regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and related anti-money laundering statutes and federal consumer protection legislation and regulations. Other duties as required.The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC.
Requirements
Qualifications and Skills: 1 to 2 years of experience in consumer loan servicing is required. Strong understanding of lending laws, regulations, and guidelines related is required.Additional experience in financial services or banking is preferred. Experience in customer service is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, Nautilus, various government and investor software/web portals is preferred. High School Diploma or equivalent is required; Bachelor's degree in Finance preferred.Necessary competencies:ResilienceCollaborationCommunicationService OrientationQuality FocusedOrganizational Skills AccountabilityPhysical EnvironmentWhile performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.The employee must occasionally lift and/or move up to 25 pounds.The noise level in the work environment is usually quiet to moderate.This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p.
First Mutual Holding Co. and First Federal Lakewood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. First Federal Lakewood participates in E-Verify and supports your right to work. - 12 Days Ago
REAL ESTATE ACQUISITIONS MANAGER
- Lakeview Loan Servicing
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Cincinnati, OH
FULL_TIME
- OverviewBayview Asset Management, LLC sponsored real estate investment company (the “Company”) is seeking exceptional candidates for the position of Real Estate Acquisitions Manager. The ideal candida...
- 14 Days Ago
Data Analyst - Loan Servicing
- CrossCountry Mortgage, LLC.
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Cleveland, OH
FULL_TIME
- CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
- 6 Days Ago
Loan Servicing Administrator 1
- Westfield Bank
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Seville, OH
FULL_TIME
- Location: Seville Full Time In-Office Manager: Nikki Nagy Loan Servicing Administrator 1 Job Summary The Loan Servicing Administrator 1 is responsible for the timely and accurate processing of loan pa...
- 1 Month Ago
Mortgage Loan Servicing Representative
- Guardian Savings Bank
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Cincinnati, OH
FULL_TIME
- Guardian Savings Bank is looking for a highly motivated and aggressive sales professional with lending experience to help grow our online lending platform as a Mortgage Loan Servicing Representative. ...
- 1 Month Ago
Loan Servicing Call Representative
- General Electric Credit Union
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Cincinnati, OH
FULL_TIME
- Loan Servicing Call Representative General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At...
- 2 Months Ago
Consumer Loan Servicing Supervisor jobs at Popular Companies
Mortgage Loan Coordinator (24-16)
- The Adam Corporation Group
-
College Station, TX
- MORTGAGE LOAN COORDINATOR Location: College Station, TX Job Summary: The MLC is responsible for processing mortgage loan...
- 4/19/2024 12:00:00 AM
Mortgage Loan Processor
- RemX
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Cleveland, OH
- Job Description Job Description Direct Placement Mortgage Loan Processor 100% onsite- Cleveland, OH Growing home buildin...
- 4/19/2024 12:00:00 AM
Mortgage Loan Processor
- Insight Global
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Beltsville, MD
- Mortgage Loan Processor Location: Beltsville, MD Duration: Direct Hire - Permanent Salary Range: $50-60k Must-Haves: 1+ ...
- 4/17/2024 12:00:00 AM
Construction Development Manager - Multi Family
- HCC Construction Consultants & Recruiting Services Inc.
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Charlotte, NC
- Seeking Development Manager to manage all phases of the development of Multi Family projects in Charlotte, North Carolin...
- 4/17/2024 12:00:00 AM
Inside Sales Specialist - Mortgage Loan Coordinator
- Top Flite Financial, Inc.
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Pittsburgh, PA
- Who should apply? Qualified applicants would be local to the Pittsburgh Metropolitan area as this is an on-site position...
- 4/16/2024 12:00:00 AM
Inside Sales Specialist - Mortgage Loan Coordinator
- Top Flite Financial Inc.
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Pittsburgh, PA
- Who should apply? Qualified applicants would be local to the Pittsburgh Metropolitan area as this is an on-site position...
- 4/16/2024 12:00:00 AM
Construction Development Manager - Multi Family
- Hcc Construction Consultants & Recruiting Services Inc.
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Charlotte, NC
- Seeking Development Manager to manage all phases of the development of Multi Family projects in Charlotte, North Carolin...
- 4/16/2024 12:00:00 AM
Senior Commercial Loan Coordinator
- Enterprise Bank & Trust
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Clayton, MO
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 4/9/2024 12:00:00 AM
About Ohio
Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus.
The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$57,466 to $82,618
Most Popular Cities in Ohio for Consumer Loan Servicing Supervisor Jobs
What does a Consumer Loan Servicing Supervisor do?
Consumer Loan Servicing Supervisor in Longview, TX
A Consumer Loan Servicing Supervisor is a mid-level administrative position in a financial institution, and encompasses many facets of the loan coordination and streamlining the process.
January 01, 2020
Consumer Loan Servicing Supervisor in Chicago, IL
While uncommon, promotion from within makes becoming a Consumer Loan Servicing Supervisor possible with only a high school diploma or equivalent, however, this is rare and many financial institutions require at least an associate’s degree.
February 10, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020