Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
For The Life You Choose, A Career to Match….
Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.
If this sounds exciting to you, we would love to have you on our team!
We’re seeking a motivated and talented individual to join our team as a Loan Servicing Specialist I! In this role, you’ll play a vital part in performing a variety of consumer or residential mortgage loan servicing functions.
You’ll be responsible for either consumer or residential mortgage servicing, and will be an effective resource for the Loan Operations department through your understanding of the Core Processing System, audit requirements, and federal and state regulations.
Essential pieces of the position:
Requirements:
Working Conditions:
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
Minimal physical effort required; normally seated with freedom of movement on a regular basis; handling of light materials and supplies.
**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**
Norway Savings Bank is an Equal Opportunity Employer.