Consumer Loan Servicing Supervisor jobs in Maryland
Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Servicing Supervisor jobs
Loan Servicing Operations Specialist
- Presidential Bank
-
Bethesda, MD
FULL_TIME
-
Job Summary:
The Loan Servicing Operations Specialist position is primarily responsible in maintaining appropriate levels of customer service and operational efficiency while meeting all regulatory requirements. Duties include review and interpretation of complex loan and legal documentation packages with emphasis on loan structure analysis (billing, rate structures, and payments) and comparison to credit approval documentation. Perform accurate set up and/or maintenance that includes booking, research, wire and/or payment processing, and related servicing events on the Fiserv DNA and related systems. Experience with general ledger and financial application of funds and capacity to work in a detailed, yet quick paced environment is critical for this role.
Major Duties and Responsibilities:- Provide assistance on loan servicing inquiries regarding payment inquiries, transaction research, error resolution and general loan account questions.
- Review daily loan reports and distribute as needed.
- Conducts daily monitoring of loan maintenance reports.
- Process payment transactions in servicing database.
- Post close and audit all 1st mortgage, commercial, consumer loans and prepare files for scanning
- Process and review loan modifications and renewals.
- Tracks and post close loans on the tax service, flood certifications, and delinquent tax report.
- Pay all hazard insurance bills and review cancellation notifications.
- Maintain force placed hazard policies, condo insurance, flood insurance and any other insurance policies.
- Performs review and research for analysis of escrow; annually reviews interest on escrow.
- Responsible for ARM/payment change notice(s) and review, as well as system adjustments for modifications, extensions, and conversions.
- Responsible for the processing of loan participations, remittance and reporting.
- Responsible for processing PMI and FHA MIP.
- Maintain and demonstrate proficiency with loan software applications. Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures.
- Analyze, prepare and train for periodic updates to system software and verify enhancements are working correctly.
- Examine various operational challenges and apply appropriate solutions.
- Assist and develop procedures as needed and overall coordination of department workflow.
- Monitors and enforces compliance related policies, procedures, guidelines, and bank’s practices.
- Assist with procedure manual for Loan Servicing area.
- Able to work closely with loan officers and department managers to promote communication and to ensure quality service.
- Provide back up to department staff as requested.
- Other projects and/or duties as assigned.
- Position Requirements:
- In-depth knowledge of all mortgage products and services, policies, and procedures and related regulations including reporting and Audit requirements.
- Minimum of 5 years of prior administrative assistance experience.
- Prior banking experience required; commercial administration or documentation experience preferred.
- Demonstrated ability to make complex decisions regarding a variety of financial activities.
- Detailed oriented, high degree of accuracy.
- Ability to perform multiple duties and meet deadlines.
- Demonstrated leadership skills with ability to deal effectively with external corporate executives and senior management.
- Advanced accounting skills necessary to perform complex reporting and financial analysis functions.
- Moderate computer skills including word processing and spreadsheet applications.
- Strong organizational, interpersonal, management, communication (both written and oral), analytical and problem-solving skills.
- This level of knowledge is normally acquired through completion of an undergraduate degree in a business-related discipline and 4 years in mortgage lending, or an equivalent in experience (8 years).
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. - While performing the duties of this job, the ability to stand and/or sit for long periods of time is regularly required. Ability to talk, listen and see. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch
- The associate must occasionally lift and/or move up to 25 pounds, may also include lifting overhead
- Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation
- Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media
- Moderate sound as in business office with office machines, computers, and people traffic
Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law. - 18 Days Ago
Loan servicing associate
- Enterprise Community, Inc.
-
Columbia, MD
FULL_TIME
- Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest...
- Just Posted
Loan Servicing Specialist I
- First Financial Federal Credit Union of Maryland
-
Sparks Glencoe, MD
FULL_TIME
- First Financial Federal Credit UnionJob Description Job Title: Loan Servicing Specialist I, IIDepartment: LendingReports To: Loan Servicing ManagerSalary Grade(s): 6, 7EEO-1 Job Class: 5 - Administrat...
- 1 Month Ago
Consumer Loan Underwriter
- Tower Federal Credit Union
-
Laurel, MD
FULL_TIME
- Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO AND exceptionally low premiums for all other PPO coverage levels. Tower is offering a $1000 Sign...
- 19 Days Ago
Consumer loan specialist
- OneMain Financial
-
Westminster, MD
FULL_TIME
- At OneMain , Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specia...
- 1 Day Ago
Consumer Loan Sales Specialist
- OneMain Financial
-
Clinton, MD
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 5 Days Ago
Consumer Loan Servicing Supervisor jobs at Popular Companies
Inside Sales Specialist - Mortgage Loan Coordinator
- Top Flite Financial, Inc.
-
Pittsburgh, PA
- Who should apply? Qualified applicants would be local to the Pittsburgh Metropolitan area as this is an on-site position...
- 4/26/2024 12:00:00 AM
Inside Sales Specialist - Mortgage Loan Coordinator
- Top Flite Financial Inc.
-
Pittsburgh, PA
- Who should apply? Qualified applicants would be local to the Pittsburgh Metropolitan area as this is an on-site position...
- 4/26/2024 12:00:00 AM
Entry Level Finance Associate
- Latitude Inc
-
Frederick, MD
- Primary Responsibilities Positively impact the customer experience, while maintaining frequent communication and providi...
- 4/26/2024 12:00:00 AM
Entry Level Finance Associate
- Latitude Inc
-
Beltsville, MD
- Primary Responsibilities Positively impact the customer experience, while maintaining frequent communication and providi...
- 4/26/2024 12:00:00 AM
Loan Processor
- RemX
-
Glen Allen, VA
- Direct Placement Mortgage Loan Processor 100% onsite- Cleveland, OH Growing home building company is looking for an entr...
- 4/26/2024 12:00:00 AM
Mortgage Loan Processor
- RemX
-
Cleveland, OH
- Job Description Job Description Direct Placement Mortgage Loan Processor 100% onsite- Cleveland, OH Growing home buildin...
- 4/24/2024 12:00:00 AM
Construction Development Manager - Multi Family
- HCC Construction Consultants & Recruiting Services Inc.
-
Charlotte, NC
- Seeking Development Manager to manage all phases of the development of Multi Family projects in Charlotte, North Carolin...
- 4/22/2024 12:00:00 AM
Senior Commercial Loan Coordinator
- Enterprise Bank & Trust
-
Clayton, MO
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 4/9/2024 12:00:00 AM
About Maryland
Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary.
Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$60,581 to $87,095
Most Popular Cities in Maryland for Consumer Loan Servicing Supervisor Jobs
What does a Consumer Loan Servicing Supervisor do?
Consumer Loan Servicing Supervisor in Longview, TX
A Consumer Loan Servicing Supervisor is a mid-level administrative position in a financial institution, and encompasses many facets of the loan coordination and streamlining the process.
January 01, 2020
Consumer Loan Servicing Supervisor in Chicago, IL
While uncommon, promotion from within makes becoming a Consumer Loan Servicing Supervisor possible with only a high school diploma or equivalent, however, this is rare and many financial institutions require at least an associate’s degree.
February 10, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020