Consumer Loan Servicing Supervisor jobs in Lakewood, OH

Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Recently Added Consumer Loan Servicing Supervisor jobs

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Consumer Loan Servicing Specialist
  • First Mutual Holding Company
  • Westlake, OH FULL_TIME
  • Apply Job Type Full-time Description Position Summary:The Consumer Loan Servicing Specialist is responsible for the day-to-day servicing of auto and marine loans and assisting customers with consumer loan inquiries and issues. Duties and Responsibilities:Engages with customers by phone, email, and mail to provide excellent customer service when responding to consumer loan inquiries related to the current status of accounts, payments, and other concerns or questions; collaborates with management and team members to accurately and efficiently assist customers. Makes collection counseling calls for past due consumer loans; works with default servicing team on referring seriously delinquent accounts to them for advanced collection and repossession activities; assists default servicing team with advanced collections as needed. Prepares verbal and written payoff quotes on consumer loans; gives instructions to customers, financial institutions and dealerships regarding payoffs; processes payoff transactions in the core servicing system; processes lien releases and other related customer correspondence on titles for auto, boat, and other consumer loans. Send welcome letters and emails to new loan customers. Reviews insurance claims on damage to collateral property and coordinates the endorsement of loss draft checks; works with customers and insurance carriers on total loss claims and aids in the collection of any deficiency balance. Monitors insurance coverage on marine loans; sends correspondence to borrowers with expiring insurance policies to obtain evidence of insurance; properly retain evidence of insurance in the loan file. Perform system maintenance as needed including but not limited to payment corrections, address changes, autopay set up and loan coding corrections. Administer special consumer loan programs or promotions such as Skip-A-Payment. Complies with all applicable banking laws and regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and related anti-money laundering statutes and federal consumer protection legislation and regulations. Other duties as required.The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC. Requirements Qualifications and Skills: 1 to 2 years of experience in consumer loan servicing is required. Strong understanding of lending laws, regulations, and guidelines related is required.Additional experience in financial services or banking is preferred. Experience in customer service is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, Nautilus, various government and investor software/web portals is preferred. High School Diploma or equivalent is required; Bachelor's degree in Finance preferred.Necessary competencies:ResilienceCollaborationCommunicationService OrientationQuality FocusedOrganizational Skills AccountabilityPhysical EnvironmentWhile performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.The employee must occasionally lift and/or move up to 25 pounds.The noise level in the work environment is usually quiet to moderate.This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p.
    First Mutual Holding Co. and First Federal Lakewood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. First Federal Lakewood participates in E-Verify and supports your right to work.

     

  • 15 Days Ago
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C
Loan Servicing Specialist
  • CrossCountry Mortgage, LLC.
  • Cleveland, OH FULL_TIME
  • CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
  • 2 Days Ago
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C
Data Analyst - Loan Servicing
  • CrossCountry Mortgage, LLC.
  • Cleveland, OH FULL_TIME
  • CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
  • 10 Days Ago
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D
Consumer Loan Sales Specialist
  • Dev
  • Euclid, OH FULL_TIME
  • Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communitie...
  • 17 Days Ago
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O
Consumer Loan Sales Specialist
  • OneMain Financial
  • Maple, OH FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 21 Days Ago
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Consumer Loan Officer
  • PSE Credit Union, Inc.
  • Cleveland, OH FULL_TIME
  • PSE Credit Union, Inc., $300 million in assets, boasts nearly 70 years in business with 5 branches proudly serving our members in Cuyahoga, Lorain, and Medina Counties. As part of our Core Values, we ...
  • 30 Days Ago
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0 Consumer Loan Servicing Supervisor jobs found in Lakewood, OH area

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Field Project Manager, Construction Operations (Ohio)
  • Altisource
  • Cleveland, OH
  • Altisource (Nasdaq: ASPS) is a leader in providing services and technology for the mortgage and real estate industries. ...
  • 4/23/2024 12:00:00 AM
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Quality Assurance Technician III or IV
  • The Lincoln Electric Company
  • Cleveland, OH
  • Lincoln Electric is the world leader in the design, development and manufacture of the highest quality arc welding produ...
  • 4/23/2024 12:00:00 AM
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Operations | Sales | Career Changers & Entry Level | Cleveland
  • Mortgage Career Exchange
  • Cleveland, OH
  • Are you a team player? Goal oriented? Do you have high energy? Are you an Overachiever and Competitive? Amazing opportun...
  • 4/22/2024 12:00:00 AM
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Senior Financial Analyst
  • Lincoln Electric
  • Euclid, OH
  • Lincoln Electric is the world leader in the design, development and manufactureof the highest quality arc welding produc...
  • 4/22/2024 12:00:00 AM
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Registered Nurse (RN) - Neuro
  • University Hospitals
  • Cleveland, OH
  • Description At University Hospitals, our extraordinary nurses enable us to advance the science of health and the art of ...
  • 4/22/2024 12:00:00 AM
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Senior Financial Analyst
  • The Lincoln Electric Company
  • Cleveland, OH
  • Lincoln Electric is the world leader in the design, development and manufacture of the highest quality arc welding produ...
  • 4/21/2024 12:00:00 AM
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Operations | Sales | Career Changers & Entry Level | Cleveland
  • Mortgage Career Exchange
  • Cleveland, OH
  • Are you a team player? Goal oriented? Do you have high energy? Are you an Overachiever and Competitive? Amazing opportun...
  • 4/20/2024 12:00:00 AM
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R
Mortgage Loan Processor
  • RemX
  • Cleveland, OH
  • Job Description Job Description Direct Placement Mortgage Loan Processor 100% onsite- Cleveland, OH Growing home buildin...
  • 4/19/2024 12:00:00 AM
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About Lakewood, Ohio

Lakewood is a city in Cuyahoga County, Ohio, United States. It is part of the Greater Cleveland Metropolitan Area, and borders the city of Cleveland. The population was 52,131 at the 2010 United States Census, making it the third largest city in Cuyahoga County, behind Cleveland (396,815) and Parma (81,601). Lakewood, one of Cleveland's inner-ring suburbs, borders the western part of the city of Cleveland. Lakewood's population density is the highest of any city in Ohio and is roughly comparable to that of Washington, DC. Lakewood is located at 41°28′51″N 81°48′1″W / 41.48083°N 81.80028°W /...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$57,701 to $82,955
Lakewood, Ohio area prices
were up 1.6% from a year ago
View detail

What does a Consumer Loan Servicing Supervisor do?

Consumer Loan Servicing Supervisor in Ogden, UT
Large financial institutions with a focus on lending employ the vast majority of Consumer Loan Servicing Supervisors.
February 15, 2020
Consumer Loan Servicing Supervisor in Minneapolis, MN
Banks, credit unions, mortgage brokers and private lending firms have a staff that can range into the tens of thousands of employees, and it is key that someone is on hand to assist and coordinate the efforts of the support staff, ensuring a highly efficient and profitable loan.
February 06, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020