Consumer Loan Servicing Supervisor jobs in Frederick, MD

Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Loan Servicing Operations Specialist
  • Presidential Bank
  • Bethesda, MD FULL_TIME
  • Job Summary:
    The Loan Servicing Operations Specialist position is primarily responsible in maintaining appropriate levels of customer service and operational efficiency while meeting all regulatory requirements. Duties include review and interpretation of complex loan and legal documentation packages with emphasis on loan structure analysis (billing, rate structures, and payments) and comparison to credit approval documentation. Perform accurate set up and/or maintenance that includes booking, research, wire and/or payment processing, and related servicing events on the Fiserv DNA and related systems. Experience with general ledger and financial application of funds and capacity to work in a detailed, yet quick paced environment is critical for this role.

    Major Duties and Responsibilities:
    • Provide assistance on loan servicing inquiries regarding payment inquiries, transaction research, error resolution and general loan account questions.
    • Review daily loan reports and distribute as needed.
    • Conducts daily monitoring of loan maintenance reports.
    • Process payment transactions in servicing database.
    • Post close and audit all 1st mortgage, commercial, consumer loans and prepare files for scanning
    • Process and review loan modifications and renewals.
    • Tracks and post close loans on the tax service, flood certifications, and delinquent tax report.
    • Pay all hazard insurance bills and review cancellation notifications.
    • Maintain force placed hazard policies, condo insurance, flood insurance and any other insurance policies.
    • Performs review and research for analysis of escrow; annually reviews interest on escrow.
    • Responsible for ARM/payment change notice(s) and review, as well as system adjustments for modifications, extensions, and conversions.
    • Responsible for the processing of loan participations, remittance and reporting.
    • Responsible for processing PMI and FHA MIP.
    • Maintain and demonstrate proficiency with loan software applications. Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures.
    • Analyze, prepare and train for periodic updates to system software and verify enhancements are working correctly.
    • Examine various operational challenges and apply appropriate solutions.
    • Assist and develop procedures as needed and overall coordination of department workflow.
    • Monitors and enforces compliance related policies, procedures, guidelines, and bank’s practices.
    • Assist with procedure manual for Loan Servicing area.
    • Able to work closely with loan officers and department managers to promote communication and to ensure quality service.
    • Provide back up to department staff as requested.
    • Other projects and/or duties as assigned.
    • Position Requirements:
    • In-depth knowledge of all mortgage products and services, policies, and procedures and related regulations including reporting and Audit requirements.
    • Minimum of 5 years of prior administrative assistance experience.
    • Prior banking experience required; commercial administration or documentation experience preferred.
    • Demonstrated ability to make complex decisions regarding a variety of financial activities.
    • Detailed oriented, high degree of accuracy.
    • Ability to perform multiple duties and meet deadlines.
    • Demonstrated leadership skills with ability to deal effectively with external corporate executives and senior management.
    • Advanced accounting skills necessary to perform complex reporting and financial analysis functions.
    • Moderate computer skills including word processing and spreadsheet applications.
    • Strong organizational, interpersonal, management, communication (both written and oral), analytical and problem-solving skills.
    •  
    • This level of knowledge is normally acquired through completion of an undergraduate degree in a business-related discipline and 4 years in mortgage lending, or an equivalent in experience (8 years).

      Physical Demands and Work Environment:
      The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the ability to stand and/or sit for long periods of time is regularly required.  Ability to talk, listen and see. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch
    • The associate must occasionally lift and/or move up to 25 pounds, may also include lifting overhead
    • Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation
    • Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media
    • Moderate sound as in business office with office machines, computers, and people traffic

     
    Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law.

     

  • 7 Days Ago

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Loan Servicing Rep
  • First Bank
  • Strasburg, VA FULL_TIME
  • Position Purpose: The Loan Servicing Representative is primarily responsible for providing effective support to the entire organization and more specifically the loan department. This includes reviewi...
  • Just Posted

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Loan Servicing Representative
  • Presidential Bank
  • Bethesda, MD FULL_TIME
  • The Loan Servicing Representative position is primarily responsible for the administrative functions of loan preparation through closing files, following established policies and procedures to provide...
  • 9 Days Ago

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Loan Servicing Specialist II
  • BCT (Bank of Charles Town)
  • Charles Town, WV FULL_TIME
  • BCT - Bank of Charles Town is looking for a full time Loan Servicing Specialist II to join our amazing team. Position includes performing tasks to book and service Commercial loans, participations, re...
  • 12 Days Ago

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Loan Servicing Specialist II
  • Bank of Charles Town
  • Charles Town, WV FULL_TIME
  • Full-Time Summary Performs administrative tasks to book and service Commercial loans, participations, renewals, and modifications, that contain a variety of complex loan structures. Performs Mortgage ...
  • 12 Days Ago

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Loan Servicing Specialist III
  • Bank of Charles Town
  • Charles Town, WV FULL_TIME
  • Full-Time Summary Performs administrative tasks to book and service Commercial loans, participations, renewals, and modifications, that contain a variety of complex loan structures. Performs Mortgage ...
  • 2 Months Ago

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0 Consumer Loan Servicing Supervisor jobs found in Frederick, MD area

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SBA Loan Coordinator & Closer Team Leader
  • Sandy Spring Bank
  • Reston, VA
  • About Us: Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has ...
  • 5/10/2024 12:00:00 AM

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Lead Financial Services Representative
  • F&M Trust
  • Hagerstown, MD
  • ABOUT THE ROLE F&M Trust is looking to hire a Lead Financial Services Representative (Lead FSR) to supervise a Financial...
  • 5/10/2024 12:00:00 AM

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Senior Associate, Structured Finance
  • Sallie Mae
  • Sterling, VA
  • When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students beg...
  • 5/10/2024 12:00:00 AM

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Financial Aid Counselor
  • George Washington University
  • Ashburn, VA
  • I. JOB OVERVIEW Job Description Summary: The Office of Enrollment and Student Success (ESS) is a mission-driven organiza...
  • 5/10/2024 12:00:00 AM

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Mortgage Loan Processor
  • Recruit Right Strategies
  • Frederick, MD
  • NOTE: This job is fully in-office and will not be remote at all, even if you have successfully worked remote before. As ...
  • 5/9/2024 12:00:00 AM

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Senior Financial Aid Counselor
  • George Washington University
  • Ashburn, VA
  • I. JOB OVERVIEW Job Description Summary: The Office of Enrollment and Student Success (ESS) is a mission-driven organiza...
  • 5/9/2024 12:00:00 AM

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Financial Aid Counselor
  • George Washington University
  • Ashburn, VA
  • Posting Details I. JOB OVERVIEW Job Description Summary: The Office of Enrollment and Student Success (ESS) is a mission...
  • 5/7/2024 12:00:00 AM

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Acquisition Policy Specialist, Federal Contracting
  • IMSolutions, LLC
  • Washington, DC
  • IMSolutions seeks an Acquisition Policy Specialist to fill exciting opportunities supporting the federal government. Thi...
  • 5/7/2024 12:00:00 AM

Frederick is located in Frederick County in the northern part of the state of Maryland. The city has served as a major crossroads since colonial times. Today it is located at the junction of Interstate 70, Interstate 270, U.S. Route 340, U.S. Route 40, U.S. Route 40 Alternate and U.S. Route 15 (which runs north–south). In relation to nearby cities, Frederick lies 46 miles (74 km) west of Baltimore, 49 miles (79 km) north and slightly west of Washington, D.C., 24 miles (39 km) southeast of Hagerstown, Maryland, and 71 miles (114 km) southwest of Harrisburg, Pennsylvania. The city's coordinates ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$63,263 to $90,955
Frederick, Maryland area prices
were up 1.3% from a year ago

Consumer Loan Servicing Supervisor in Ogden, UT
Large financial institutions with a focus on lending employ the vast majority of Consumer Loan Servicing Supervisors.
February 15, 2020
Consumer Loan Servicing Supervisor in Minneapolis, MN
Banks, credit unions, mortgage brokers and private lending firms have a staff that can range into the tens of thousands of employees, and it is key that someone is on hand to assist and coordinate the efforts of the support staff, ensuring a highly efficient and profitable loan.
February 06, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020