Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Lendmarq
is a specialty real estate lender providing bridge and term loan products to
residential real estate investors throughout the country. As a senior
professional in Servicing & Asset Management, your ability to prioritize,
lead and create robust servicing and asset management procedures and to
institute and refine internal controls will be critical to this function and
the Company’s growth.
Primary
responsibilities for the senior professional of Servicing & Asset
Management is to manage and oversee all aspects of Servicing and Asset
Management by providing essential analytical and operational support to the COO
and Executive Leadership Team.
Essential Functions:
Servicing
Required Competencies
Advance
Excel skills, including macros, pivot tables, familiar with most if not all
functions in Excel.
Accuracy
and Attention to Detail – Understanding of the necessity and value of accuracy
and attention to detail; ability to process information with high levels of
accuracy.
Managing
Multiple Priorities – Ability to manage multiple concurrent objectives,
projects, groups, or activities, making effective judgments as to prioritizing
and time allocation.
Decision
Making and Critical Thinking – Understanding of the issues related to the
decision-making process; ability to analyze situations fully and accurately,
and reach productive decisions.
Effective
Communications – Understanding of effective communication concepts, tools and
techniques; ability to effectively transmit, receive, and accurately interpret
ideas, information, and needs through the application of appropriate
communication behaviors.
Operational
Functions – Knowledge of major functional processes and associated operating
requirements; ability to apply this knowledge appropriately to diverse
situations.
Relationship
Management – Ability to establish and build healthy working relations and
partnerships with servicers, peers and third parties.
Education & Work Experience
This
opportunity requires a bachelor’s degree or equivalent degree as well as
related experience. Minimum of five (5) years of experience in real estate loan
servicing and asset management.
Position
will be at office, five (5) days/week in Westport, CT
Job
Type: Full-time
Benefits:
Physical
setting:
Schedule:
Ability
to commute/relocate:
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