Consumer Loan Servicing Supervisor jobs in Akron, OH

Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Loan Servicing Administrator 1
  • Westfield Bank
  • Seville, OH FULL_TIME
  • Location: Seville

    Full Time In-Office

    Manager: Nikki Nagy


    Loan Servicing Administrator 1 Job Summary

    The Loan Servicing Administrator 1 is responsible for the timely and accurate processing of loan payments, payoffs, and escrow payments. Provides loan servicing support including, but not limited to the following: generates and review reports, mails customer statements, prepares loan modifications and responds to customer inquiries. Responsible to provide superior customer service to all Westfield Bank customers, both internal and external.


    Essential Functions
    (primary functions and/or reasons the job exists in order of importance)

    • Provides superior customer service to all Westfield Bank customers through timely and accurate processing of loan payments and payoff.
    • Processes and posts payments for all areas of the Bank the day they are received, including Premium Finance, Commercial, Consumer and Mortgage loans utilizing Input 1, Shazam and COCC. Notifies management daily of any exceptions.
    • Prepares accurate Bank deposits for all loan related checks daily.
    • Generates, reviews and distributes Digital Archive reports including, but not limited to, maturity reports, unapplied funds reports, rate change reports, and late notice reports.
    • Provides professional customer service to all incoming loan related emails from internal and external customers; responsible for error resolutions, account research, and responding to all emails received within 24 hours of receipt. Tracks and resolves issues using COCC Contact Manager.
    • Processes loan payoffs, which includes preparation of the closed loan checklist.
    • Tracks and resolves all customer inquiries and complaints received through Bank phone calls, voice mail, contact manager, and email to ensure exceptional customer resolution.
    • Maintains awareness, understanding and compliance with the Bank’s internal policies and procedures, laws, and regulations appropriate for this position.
    • Provides assistance in response to regulatory and internal/external audit requests.
    • Travels occasionally in order to participate in special assignments, training, and/or travel between office locations.


    Desired Qualifications/Experience/Certification/Education
    (in order of importance)

    • 1 years of relevant banking and/or business experience.
    • 1 years of customer service-related work experience.
    • Experience being accurate with a focus on attention to details via previous work assignments.
    • Experience with Microsoft Windows, Outlook, Excel, and loan servicing systems or transferable software packages.
    • Excellent oral, written and interpersonal communication skills resulting in the ability to interact with all levels of management and employee population.
    • The ability to work occasional overtime for special projects, when necessary.
    • High school diploma, GED, or demonstrated commensurate experience.


    Physical Requirements
    (specific to the role)

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • Ability to work effectively in an office environment for 40 hours per week (including sitting, standing and working on a computer for extended periods of time).
    • Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, e-mail, etc.
    • Ability to travel as required.

    This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.


    We are an equal opportunity employer/minority/female/disability/protected veteran.

  • 14 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Uniontown, OH FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 23 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Ravenna, OH FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • Just Posted

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Consumer loan specialist
  • OneMain Financial
  • Uniontown, OH FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 3 Days Ago

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Consumer Loan Sales Specialist
  • Dev
  • Uniontown, OH FULL_TIME
  • Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communitie...
  • 18 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Brady, OH FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 18 Days Ago

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0 Consumer Loan Servicing Supervisor jobs found in Akron, OH area

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Licensed Practical Nurse (LPN) - Memory Care - Part-time - Evenings
  • Promedica
  • Akron, OH
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Full-time - Days
  • Promedica
  • Akron, OH
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - PRN - Days
  • Promedica
  • Akron, OH
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Full-time - Days
  • Promedica
  • Uniontown, OH
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Full Time - Variable
  • Promedica
  • Streetsboro, OH
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Part-time - Evenings
  • Promedica
  • Hinckley, OH
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN) - Memory Care - Full-time - Days
  • Promedica
  • Hinckley, OH
  • This LPN position is a staff position that has direct care responsibilities as well as supervisor responsibility for car...
  • 3/27/2024 12:00:00 AM

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Pharmacy Inventory Coordinator-Long-term Care-Mon-Fri/Day Shift
  • Young at Heart Pharmacy
  • North Canton, OH
  • Job title: Pharmacy Inventory Coordinator Reports to: C-Level Department Head Mission Support the materials acquisition ...
  • 3/26/2024 12:00:00 AM

Akron (/ˈækrən/) is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about 30 miles (48 km) south of Cleveland. As of the 2017 Census estimate, the city proper had a total population of 197,846, making it the 119th-largest city in the United States. The Greater Akron area, covering Summit and Portage counties, had an estimated population of 703,505. The city was founded in 1825 by Simon Perkins and Paul Williams, along the Little Cuyahoga River at the summit of the developing Ohio and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$56,348 to $81,005
Akron, Ohio area prices
were up 1.6% from a year ago

Consumer Loan Servicing Supervisor in Ogden, UT
Large financial institutions with a focus on lending employ the vast majority of Consumer Loan Servicing Supervisors.
February 15, 2020
Consumer Loan Servicing Supervisor in Minneapolis, MN
Banks, credit unions, mortgage brokers and private lending firms have a staff that can range into the tens of thousands of employees, and it is key that someone is on hand to assist and coordinate the efforts of the support staff, ensuring a highly efficient and profitable loan.
February 06, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020