Consumer Loan Servicing Manager jobs in Thousand Oaks, CA

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. 

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The Servicing Litigation Specialist is responsible for managing key metrics related to servicing litigation, including contested foreclosure matters, title matters, and mediation. As the Litigation Specialist, you will maintain a case for each matter in which the specialist will be required to document status of the litigated issue, assess risk and organize supplementing data and information to support servicing litigation.

The Servicing Litigation Specialist will:

• Manage, monitor and track litigated files which include but are not limited to contested, title, mediated and bankruptcy proceedings
• Evaluate reports and research risk and potential risk of legal documentation
• Support in-house counsel, on research projects regarding servicing issues and pre-litigation customer disputes
• Receive lawsuits and formulate strategy with attorney
• Potentially attend hearings, (including mediation, trial, settlement conferences, depositions to present company position, and defend)
• May travel as a corporate representative for mediations, trials, settlement conferences and depositions
• Candidate will be responsible for coming in office at managment discretion for training and collaboration
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

What You’ll Bring

• Bachelor’s degree and/or Paralegal Certificate preferred
• Knowledge of legal pleadings and ability to review and decipher allegations and issues
• Knowledge pertaining to the legal process and procedures
• Proficiency with Microsoft Windows, Word, Excel, and PowerPoint
• Proficiency with Loan Sphere and other mortgage servicing systems
• Reading legal documents
• Assessing Risk
• Title industry knowledge 

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. 

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. 

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: 

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave 
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement 
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role 
• Higher in range - Experience and skills add value above typical requirements of the role 

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. 

Salary

Work Model