Consumer Loan Servicing Manager jobs in Santa Rosa, CA

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Manager, Consumer Loan Funding
  • Redwood Credit Union
  • Santa Rosa, CA FULL_TIME
  • At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire.

     

    Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services.

     

    That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.


    Redwood Credit Union is looking for an Assistant Manager of Consumer Loan Funding who will be responsible for developing, planning and organizing all matters relating to the Consumer Loan funding team and processes. This position oversees the Consumer loan funding and booking of loans originated via indirect (CUDL) vehicle dealers as well as retail consumer loan channels.


    Essential Functions 

    Operational Management

    Manage and resolve indirect dealer partner process and service barriers related to loan funding.

    Manage operations for consumer loan funding of all indirect and direct originations, to include daily pipeline management; monitoring of file flow and workloads; meeting expectations, turn times, as well as exceeding internal/external Member service goals.

    Serve as working funder back-up to all staff reports as required by volume or other reasons.

    Monitor efficiencies and continually look for ways to improve processes, both in terms of procedures and use of the loan origination system to ensure Member service improvements and error reductions.

    Develop staff by delegating and following through without taking over or abdicating. Utilize RCU programs for coaching, performance reviews, and individual goal setting.


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    Minimum Qualifications- Knowledge, Skills and Abilities
    • Thorough knowledge of all aspects of Consumer lending methods, practices and services, as well as laws, rules, and regulations associated with indirect and retail auto and RV funding, credit cards and personal unsecured loans.
    • Capable of assertively presenting goals and conceptual ideas in a confident and straightforward manner.
    • Ability to manage multiple loan pipelines and to quickly re-prioritize tasks for high efficiency.
    • Strong negotiation skills.
    • Ability to lead, motivate and supervise team members.
    • Ability to establish and maintain effective working relationship with a diverse group of people including customers, employees, attorneys, vendors, and other parties.


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    The ideal candidate has a bachelor’s degree in business administration, or a closely related field; and at least 2 years’ progressively responsible experience in retail lending operations for a financial institution. Experience and high proficiency on use of core banking platform (Symitar) and loan origination system (Meridian Link, Loans PQ, Lending 360) are strongly preferred.



    Compensation

    Base starting range: $78,416 to $103,325 annually, commensurate with experience.

    Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.


    Redwood Credit Union offers a robust benefits package to our eligible employees including:

    ·         Competitive medical, dental, and vision insurance, mental health offerings

    ·         Employee performance incentive plan

    ·         Salary Advancement– Merit increase based on performance

    ·         401(k) program with employer match

    ·         Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

      RCU Discounts and Perks-

    RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

    - RCU employees are eligible for a 1% discount on all recreational or boat loan products

    - 2% discount off Visas and LOC Loans through RCU

    - 0% interest on garment, fitness, or home office equipment loan of up to $500

    - 100% financing for employee purchased homes!

     

    Why work for Redwood Credit Union?

    ·         Local financial institution, providing unparalleled service since 1950

    · Recognized by Newsweek as one of "America's Best Credit Unions 2024"

    ·         Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting

    ·         Voted Best Places to Work in the North Bay 18 years in a row

    ·         World-class employee engagement scores

    ·         Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

    ·         Recognized by Forbes as one of “America’s Best Small Employers 2023"

     

    Internal Team Members

    If you are a current Team Member, please apply through the internal careers page located in RCUNET.

     

                                            

                                             We are an Equal Opportunity Employer

  • Just Posted

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Loan Officer
  • Paramount Residential Mortgage Group
  • Santa Rosa, CA FULL_TIME
  • Overview PRMG is Built by Originators for Originators. There is a reason why PRMG is consistently voted one of the best places to work. We focus on the areas that make an Originator successful and hav...
  • 19 Days Ago

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Direct to Consumer Sales Coordinator
  • Frog's Leap Winery
  • Rutherford, CA FULL_TIME
  • Who we are: Frog’s Leap Winery has been owned and operated by the Williams’ family since 1981. You can learn more about our history and philosophy on our website, but it’s important to know up front t...
  • Just Posted

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Vice President, Consumer Lending
  • Redwood Credit Union
  • Santa Rosa, CA FULL_TIME
  • Redwood Credit Union is a not-for-profit financial institution that believes in people over profits. Our mission is to passionately serve the best interests of our Members, team members, and communiti...
  • 1 Month Ago

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Mortgage Loan Officer
  • Summit Funding
  • Santa Rosa, CA FULL_TIME
  • Company DescriptionSanta Rosa is hiring Loan Officers!Summit Funding, Inc is one of the oldest still privately owned top 50 national mortgage lenders. When Todd Scrima, our owner and CEO founded our c...
  • 21 Days Ago

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Mortgage Loan Officer II
  • Klassic Recruitng
  • Santa Rosa, CA FULL_TIME
  • Company DescriptionKlassic Recruiting and Redwood Credit Union are partnering together to locate a Mortgage Loan Officer II for their Santa Rosa, CA location.We're seeking a Mortgage Loan Officer II w...
  • 15 Days Ago

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0 Consumer Loan Servicing Manager jobs found in Santa Rosa, CA area

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Personal Banker - Roving Napa Sonoma District
  • WELLS FARGO BANK
  • Petaluma, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/26/2024 12:00:00 AM

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Personal Banker - Roving Napa Sonoma District
  • WELLS FARGO BANK
  • Saint Helena, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/26/2024 12:00:00 AM

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Personal Banker - Roving Napa Sonoma District
  • WELLS FARGO BANK
  • Yountville, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/26/2024 12:00:00 AM

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Personal Banker - Roving Napa Sonoma District
  • WELLS FARGO BANK
  • Santa Rosa, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Personal Banker - Roving Napa Sonoma District
  • WELLS FARGO BANK
  • Rohnert Park, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Personal Banker - Roving Napa Sonoma District
  • WELLS FARGO BANK
  • Sonoma, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Personal Banker - Roving Napa Sonoma District
  • WELLS FARGO BANK
  • Napa, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Deputy Director of Finance
  • City of Novato, CA
  • Novato, CA
  • Salary : $134,202.24 - $163,123.56 Annually Location : Novato, CA Job Type: Full-Time Job Number: 2024-08 Department: Ad...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 41.50 sq mi (107.5 km2), of which 41.29 sq mi (106.9 km2) is land and 0.205 sq mi (0.5 km2) (0.49%) is water. The city is part of the North Bay region, which includes such cities as Petaluma, Rohnert Park, Windsor, and smaller cities as Sonoma, Healdsburg, Sebastopol. It lies along the US Route 101 corridor, approximately 55 miles (89 km) north of San Francisco, via the Golden Gate Bridge. Santa Rosa lies on the Santa Rosa Plain. The city's eastern extremities stretch into the Valley of the Moon, and the Sonoma Creek wa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$85,980 to $127,997
Santa Rosa, California area prices
were up 2.5% from a year ago

Consumer Loan Servicing Manager in Santa Barbara, CA
For these consumers, especially in today's risk-averse lending environment, access to appropriate financing options can be a challenge.
December 20, 2019
Consumer Loan Servicing Manager in Rock Hill, SC
As an entry-level position, the salary that Consumer Loan Servicing clerks make is dynamic, with raises being commonplace for performance and initiative, and the prospect of promotion promising further salary increases.
December 12, 2019
Consumer Loan Servicing Manager in Lubbock, TX
Consumer Loan Servicing Managers are an integral part of the Loan application process, working not only with the support and administrative staff to coordinate and streamline the process of lending, but also directly supervising a team of specialized clerks to ensure accurate and timely receipt of information and documents within a lending organization.
January 02, 2020