Consumer Loan Servicing Manager jobs in San Diego, CA

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Consumer Loan Servicing Specialist- San Diego
  • North Island Credit Union
  • San Diego, CA FULL_TIME
  • Overview

    General Summary

    Under general supervision and in accordance with established policies and procedures, handles all tasks relating to consumer loan servicing.

    Responsibilities

    Principal Accountabilities (95%)

    • Provides excellent service to members (external and internal) by completing the assigned tasks timely, efficiently and with minimal errors. 
    • Analyzes and maintains consumer loan accounts serviced on host system by resolving issues; reporting phone calls from members; performing loan audits; and, completing file maintenance.
    • Handles credit card servicing on applicable systems by opening new card accounts; performing balance transfers; resolving discrepancies; and, completing file maintenance.
    • Processes consumer loan payoff exceptions, including insurance settlements by posting payoffs; sending confirmation letters and refund checks; and, communicating with members or insurance companies regarding short payoff amounts.
    • Processes employee consumer loan applications by providing general information; preparing loan applications to submit to for committee review; communicates loan decision to applicant; verifying closing documents; reviews loan terms with applicant; maintaining and monitory loan files; and completing changes to loan at the time of employee termination.
    • Provides support to branch staff by communicating loan servicing disposition; assisting with obtaining documentation for pending loan files; and, providing technical guidance and support as needed. 

    Secondary Accountabilities (5%)

    • Provides backup to other areas of the department.
    • Performs other duties as assigned.
    • Complies with BSA requirements as commensurate with position.

    Qualifications

    Abilities:    

    Excellent member service skills to include both written and verbal communication.  Must be accurate, detail-orientated and possess time-management, and organization.  Must be dependable, self-motivated and require minimal supervision.  Able to handle competing priorities.

     

    Knowledge, Education, Certifications, Licenses: 

    Requires a strong working knowledge of consumer loan terminology, documentation, lending policies, and guidelines.  Working knowledge of consumer loan servicing, processing, funding and closing.  General knowledge of credit union policies and procedures.  High School diploma or equivalent.    

     

    Experience: 

    Two to three years of work experience as a loan processor or servicer in a financial institution or equivalent required to gain the necessary knowledge, skills and abilities to handle all aspects of the position.

    Important Notes

    EOE

  • 1 Month Ago

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Consumer Servicing Specialist
  • San Diego County Credit Union
  • Center, CA FULL_TIME
  • Position Summary: Support the servicing and maintenance of consumer loans and leases in compliance with applicable rules, policies and regulations. Serve members, other institutions and internal custo...
  • 18 Days Ago

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Loan Servicing Supervisor
  • San Diego Metropolitan CU
  • San Diego, CA FULL_TIME
  • At Wheelhouse Credit Union we demonstrate our philosophy of People Helping People by providing our members with products and services that help them achieve their financial goals. If you’re looking fo...
  • 24 Days Ago

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Sr Loan Servicing Specialist
  • CalPrivate Bank
  • San Diego, CA FULL_TIME
  • DescriptionCalPrivate Bank is an equal opportunity employer, committed to diversity, equity and inclusion!!!Job Title: - Senior Loan Servicing SpecialistDepartment: Loan Servicing DepartmentReports To...
  • 7 Days Ago

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Senior Consumer Loan Underwriter
  • Axos Bank
  • HQ, CA FULL_TIME
  • Job Summary and OpportunityAxos Credit Operations & Analytics division is focused on evaluating, designing, delivering, and managing effective and scalable business operations that support the Credit ...
  • 18 Days Ago

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Consumer Loan Processor (Onsite)
  • Frontwave Credit Union
  • Oceanside, CA FULL_TIME
  • Overview The Consumer loan processor is responsible for the processing of all Consumer Loan product applications in compliance with applicable rules, regulations, laws and guidelines. Provide members ...
  • 21 Days Ago

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0 Consumer Loan Servicing Manager jobs found in San Diego, CA area

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Account Manager, Meetings & Events
  • Unbridled
  • San Diego, CA
  • Our Company Unbridled puts people first, and its embedded into our culture. Our job is to connect companies with their p...
  • 3/28/2024 12:00:00 AM

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VP - Branch Network
  • California Coast Credit Union
  • San Diego, CA
  • Under the general guidance of the Executive Vice President of Member Delivery, the Vice President of the Branch Network ...
  • 3/28/2024 12:00:00 AM

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Associate Personal Banker - Roving Central Coast San Diego District
  • WELLS FARGO BANK
  • San Diego, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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Associate Personal Banker - Roving Central Coast San Diego District
  • WELLS FARGO BANK
  • La Jolla, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

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ENGINEER/SCIENTIST
  • Naval Sea Systems Command
  • San Diego, CA
  • Summary This position is part of the Warfare Centers Personnel Demonstration Project. The ND-5 pay band encompasses posi...
  • 3/27/2024 12:00:00 AM

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Personal Banker (Universal Service Representative): Camp Pendleton Pacific Plaza
  • Frontwave Credit Union
  • Camp Pendleton, CA
  • Overview: As a Universal Service Representative you are responsible for performing a wide variety of responsibilities re...
  • 3/26/2024 12:00:00 AM

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High Net Worth Service Associate - Greater San Diego, CA Area
  • Fidelity Investments
  • San Diego, CA
  • Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile ...
  • 3/26/2024 12:00:00 AM

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Chief Compliance Officer
  • Lendsure Mortgage Corp
  • San Diego, CA
  • Seeking a Chief Compliance Officer to work full time at our San Diego, CA headquarters. A relocation package will be ava...
  • 3/25/2024 12:00:00 AM

According to SDSU professor emeritus Monte Marshall, San Diego Bay is "the surface expression of a north-south-trending, nested graben". The Rose Canyon and Point Loma fault zones are part of the San Andreas Fault system. About 40 miles (64 km) east of the bay are the Laguna Mountains in the Peninsular Ranges, which are part of the backbone of the American continents. The city lies on approximately 200 deep canyons and hills separating its mesas, creating small pockets of natural open space scattered throughout the city and giving it a hilly geography. Traditionally, San Diegans have built the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$83,954 to $124,981
San Diego, California area prices
were up 2.6% from a year ago

Consumer Loan Servicing Manager in Santa Barbara, CA
For these consumers, especially in today's risk-averse lending environment, access to appropriate financing options can be a challenge.
December 20, 2019
Consumer Loan Servicing Manager in Rock Hill, SC
As an entry-level position, the salary that Consumer Loan Servicing clerks make is dynamic, with raises being commonplace for performance and initiative, and the prospect of promotion promising further salary increases.
December 12, 2019
Consumer Loan Servicing Manager in Lubbock, TX
Consumer Loan Servicing Managers are an integral part of the Loan application process, working not only with the support and administrative staff to coordinate and streamline the process of lending, but also directly supervising a team of specialized clerks to ensure accurate and timely receipt of information and documents within a lending organization.
January 02, 2020