Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Ocean State Credit Union is seeking a Loan Servicing Clerk to join our team to provide loan servicing functions including loan research and other duties in support of the Loan Servicing Department:
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
POSITION REQUIREMENTS:
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position requires sitting for long periods of time and working primarily at a workstation or desk in an open office environment. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone. Some light lifting and carrying of large paper files. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EOE/M/F/Vet/Disabled
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: No less than 24 per week
Benefits:
Education:
Experience:
Ability to Relocate:
Work Location: In person