Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We're looking to add a detail oriented, organized, and team centric member to our loan servicing department!
Flexibility to work remotely from a home office within the state of NE for qualified candidates with applicable experience. Travel to Ogallala, NE in the first 90 days for training and periodically moving forward for team meetings is required.
This position performs loan processing, closing, set-up, and follow-up (servicing) responsibilities associated with the documentation and posting necessary in granting credit to the Bank's borrowers. The ability to prioritize multiple tasks/requests, attention to detail, and working individually as well as within a team are necessary for success in this role. Some type of banking experience is preferred, especially in regards to lending processes.
Please refer to the job description for more details.