Consumer Loan Servicing Manager jobs in Mississippi

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

C
Loan Servicing Specialist
  • Citizens National Bank
  • Meridian, MS FULL_TIME
  • Job Description
    Loan Servicing Specialist

    Classification: Non-Exempt

    Reports to: Post-Closing Team Lead

    Summary/Objective

    The Loan Servicing Specialist is responsible for handling loan support tickets and phone support for bank employees, as well as routine servicing tasks for booked loans.

    Primary Functions

    1. Loan Help Desk tasks include, but are not limited to the following;
      • Pipeline management (within the loan ticketing system)
      • Use of a ticketing system to promptly assign tickets to appropriate personnel
      • Timely completion of any tickets received
      • Properly documenting tickets according to bank procedures
      • Some examples of Help Desk tasks may include processing special payments, researching to clear unposted transactions, updating customer loan records, and working on Credit Bureau disputes.
    2. Escrow Maintenance tasks include, but are not limited to the following:
      • Communicating with insurance companies and city/county offices as required
      • Offering customer support as needed
      • Payment of taxes and insurance
      • Run escrow analysis statements
    3. Processing paid-out loans (removal of tracking, the release of collateral, etc.)
    4. Open and distribute mail
    5. Assist with the processing of invoices and submission for payment.
    6. Send Adverse Action notices.
    7. Tracking of mortgage trailing documentation, ensuring timely receipt and delivery to investors as required
    8. Customer Service – Ensure that the customer experience exceeds expectations by being courteous, exuding confidence and professionalism, and finding prompt resolutions to any issues and/or requests.

    Secondary Functions

    1. Cross-train to back up other positions as needed.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Supervisory Responsibility

    This position does not have any supervisory responsibilities.

    Work Environment

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk or hear. This is a largely sedentary role, requiring use of typical office equipment such as a computer and phone; however, occasional bending, stooping, and stretching may be required as well as the ability to lift up to 10 pounds. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus.

    Position Type/Expected Hours of Work
    This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

    Travel
    Travel is not expected for this position.

    Required Education and Experience

    1. High School graduate or GED.
    2. Must have good oral and written communication skills.
    3. Working knowledge of Microsoft Office products, specifically Word and Excel.

    Preferred Education and Experience

    1. Post High School Education or related experience.
    2. Loan experience including; loan documentation, operations, and servicing.
    3. Knowledge of government lending regulations.

    AAP/EEO Statement
    Citizens National Bank is an equal employment opportunity employer and complies with all applicable laws and regulations regarding affirmative action and equal opportunity and does not illegally discriminate against anyone protected by law because of that person’s race, color, religion, sex, national origin, age, or the individual’s status as a veteran or a qualified disabled individual.

    Other Duties
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • 7 Days Ago

C
Loan Servicing Specialist
  • Citizens National Bank of Mississippi
  • Meridian, MS FULL_TIME
  • Job Description Loan Servicing Specialist Classification: Non-Exempt Reports to: Post-Closing Team Lead Summary/Objective The Loan Servicing Specialist is responsible for handling loan support tickets...
  • 7 Days Ago

T
Branch Manager
  • Tower Loan
  • Flowood, MS FULL_TIME
  • SUMMARY OF POSITION: Manage the overall performance and profitability of a branch. Acquire new business, control budget and hire and develop branch employees. Ensure prompt, courteous services to all ...
  • 4 Days Ago

T
Manager Trainee - Corinth
  • Tower Loan
  • Corinth, MS FULL_TIME
  • Manager Development Program At Tower Loan, we believe in developing leaders. In 10-12 months, our full-time Manager Development Program will give you the knowledge, skills, and abilities to effectivel...
  • 18 Days Ago

T
Manager Trainee - Prentiss
  • Tower Loan
  • MS, MS FULL_TIME
  • Manager Trainee - Prentiss Department : Operations Office : Prentiss Location : Prentiss, MS Tower Loan, one of Americas largest privately owned Consumer Finance companies, has been lending money to o...
  • 19 Days Ago

T
Manager Trainee - Columbus
  • Tower Loan
  • Columbus, MS FULL_TIME
  • Manager Development Program At Tower Loan, we believe in developing leaders. In 10-12 months, our full-time Manager Development Program will give you the knowledge, skills, and abilities to effectivel...
  • 24 Days Ago

T
Loan Servicing Manager II (Personal Lending & Credit Cards)
  • TD Bank, N.A.
  • Mount Laurel, NJ
  • Our Values. At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and sha...
  • 3/28/2024 12:00:00 AM

D
Portfolio Manager Mortgage Servicing
  • Dominion Financial Services
  • Baltimore, MD
  • Dominion Financial Services (DFS) is a leading nationwide private lender that offers short-term investment loans to expe...
  • 3/28/2024 12:00:00 AM

C
Loan Servicing Processor
  • Center for Energy and Environment
  • Minneapolis, MN
  • The Loan Servicing Processor is responsible for performing servicing and operational aspects relative to our loan servic...
  • 3/28/2024 12:00:00 AM

S
Senior Manager, Consumer Lending
  • S3 Shared Services
  • Englewood, CO
  • Job Description Job Description This is a hybrid position. We are looking for an energetic and talented professional to ...
  • 3/27/2024 12:00:00 AM

W
Cash Servicing Senior Manager
  • Workway, Inc.
  • Irving, TX
  • Job Description Job Description Workway BancForce is a premier national staffing firm that places qualified job-seeking ...
  • 3/27/2024 12:00:00 AM

D
Loan Operations Admin - GL & Investor Loans
  • Dedham Savings
  • Dedham, MA
  • Job Description Job Description At Dedham Savings, we believe that being here for the journey means supporting our custo...
  • 3/27/2024 12:00:00 AM

W
Lending Manager
  • Washington Area Community Investment Fund
  • Washington, DC
  • Job Description Job Description The Washington Area Community Investment Fund (Wacif) seeks a full-time Lending Manager ...
  • 3/26/2024 12:00:00 AM

A
Loan Servicing Manager
  • A&D MORTGAGE
  • Hollywood, FL
  • Job Details Job Location Corporate Office - Hollywood, FL Remote Type Fully Remote Description A&D Mortgage is a Florida...
  • 3/25/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$69,378 to $103,282

Consumer Loan Servicing Manager in New Haven, CT
It is possible to become a Consumer Loan Servicing Manger with only a high school diploma, however; that is the exception rather than the rule.
January 22, 2020
Consumer Loan Servicing Manager in Florence, AL
New loan products provide options for underserved segment of buyers.
December 01, 2019
Consumer Loan Servicing Manager in Santa Cruz, CA
Perform callback on new loans booked and assigned transactions.
December 30, 2019