Consumer Loan Servicing Manager jobs in Indiana

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Loan Servicing Representative Consumer Loan Servicing
  • Teachers Credit Union
  • South Bend, IN FULL_TIME
  • Loan Servicing Representative Consumer Loan Servicing


    We are searching for an experienced Loan Servicing Representative Consumer Loan Servicing.
    South Bend, Indiana 46601

    Essential Function

    Performs a variety of post loan closing duties for consumer loans and credit cards. These duties include loan maintenance, loan adjustments, report monitoring, insurance monitoring, payment processing, credit reporting, lien perfection, payoffs, lien releases, document archival and retrieval. Provides exceptional service to members and team members face-to-face, via the telephone and email.


    Primary Responsibilities & Duties

    1. Responsible for correspondence and communicating with members and team members over the telephone, via email and face to face regarding loan servicing related requests.
    2. Responsible for processing internal and external requests for reversal of loan fees, adjustment of payments, loan payoffs, title, document retrieval and collateral releases.
    3. Performs monitoring of loans for required collateral perfection process.
    4. Responsible for ensuring compliant reporting to Credit Reporting Agencies.
    5. Responsible for responding to Credit Report Disputes via e-Oscar, phone, e-mail or mail.
    6. Processes payments for various insurances.
    7. Assists in monitoring various loan reports to ensure accuracy and compliance with servicing TCU lending policy.
    8. Services consumer credit card accounts.
    9. Assumes additional responsibilities as requested by the manager.

    Specific Skills

    • Transaction Reconciliation, highly accurate data entry skills and detail orientated in research are a necessity.
    • Excellent human relations, verbal and written communication skills.
    • Organizational skills and the ability to multi-task and prioritize the workload.

    Accountability

    • Errors related to this position may affect multiple areas due to the reliance on the records retrieval systems.
    • Accountable for following established procedures and security measures in order to protect the Credit Union from liability.
    • Accountable for excellent member service and adherence to the Credit Union’s philosophy and Service Expectations.
    • Accountable for understanding and applying government laws and regulations and TCU policies and procedures relating to the Anti-Money Laundering Regulations including but not limited to the Bank Secrecy Act (BSA), US PATRIOT ACT and OFAC.


    Minimum Requirement

    • High School Diploma (GED) or equivalent skills and abilities
    • Recent lending experience preferred.
    • 1 to 2 years required utilizing computer software in a windows environment, i.e.; Microsoft Excel, Word, etc.
    • Knowledge of lending regulations a plus.


    Non-Exempt

    Hourly Wage


    Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

  • 1 Month Ago

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Loan Servicing/Operations Payment Team Manager
  • Centier Bank
  • Merrillville, IN FULL_TIME
  • Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we...
  • 10 Days Ago

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Loan Servicing Specialist
  • First Federal Savings Bank
  • Evansville, IN FULL_TIME
  • LOAN SERVICING SPECIALIST DEPARTMENT: Loan Servicing REPORTS TO: Loan Servicing Manager, SVP SUPERVISES: N/A LOCATION: Evansville Region – Operations Center FSLA: Non-Exempt STATUS: Full-Time OFFICER ...
  • 10 Days Ago

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Loan Servicing Specialist
  • ProFed Federal Credit Union
  • Fort Wayne, IN FULL_TIME
  • DescriptionPOSITION SUMMARYResponsible for maintenance of loan documentation and procedures regarding insurance, title tracking, rate compliance regulations, and related duties to the loan servicing d...
  • 4 Days Ago

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Loan Servicing Special Loans Specialist
  • Carrington
  • Westfield, IN FULL_TIME
  • Come join our amazing team and work remote from home! The Special Loans Specialist will provide ongoing support for special loan products (i.e. loan modifications, ARM loans, SCRA adjustments, assumpt...
  • 10 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • New Haven, IN FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 10 Days Ago

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Junior Servicing Specialist (Spanish Speaking Required)
  • A&D MORTGAGE
  • Hollywood, FL
  • Job Details Job Location Corporate Office - Hollywood, FL Description SUMMARY & PURPOSE OF POSITION: Under the supervisi...
  • 4/18/2024 12:00:00 AM

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Vice President, Lending Operations
  • Andrews Federal Credit Union
  • Suitland, MD
  • Are you ready for an exciting career in the financial services industry? If so, Andrews Federal is the place for you! An...
  • 4/17/2024 12:00:00 AM

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Loan Servicing Processor
  • Center for Energy and Environment
  • Minneapolis, MN
  • The Loan Servicing Processor is responsible for performing servicing and operational aspects relative to our loan servic...
  • 4/17/2024 12:00:00 AM

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Senior Manager, Consumer Lending
  • S3 Shared Services
  • Englewood, CO
  • Job Description Job Description This is a hybrid position. We are looking for an energetic and talented professional to ...
  • 4/16/2024 12:00:00 AM

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Consumer Loan Servicing Manager
  • PSECU
  • Harrisburg, PA
  • PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Consumer Loan Ser...
  • 4/16/2024 12:00:00 AM

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SBA Loan Servicing Manager
  • Mrspokane
  • Phoenix, AZ
  • SBA Loan Serving Manager Hybrid Phoenix AZ The position is responsible for overseeing the day-to-day servicing functions...
  • 4/16/2024 12:00:00 AM

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Vice President, Lending Operations
  • Andrews Federal Credit Union
  • Suitland, MD
  • Are you ready for an exciting career in the financial services industry? If so, Andrews Federal is the place for you! An...
  • 4/16/2024 12:00:00 AM

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Cash Servicing Senior Manager
  • Workway, Inc.
  • Irving, TX
  • Job Description Job Description Workway BancForce is a premier national staffing firm that places qualified job-seeking ...
  • 4/15/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$75,560 to $112,488

Consumer Loan Servicing Manager in New Haven, CT
It is possible to become a Consumer Loan Servicing Manger with only a high school diploma, however; that is the exception rather than the rule.
January 22, 2020
Consumer Loan Servicing Manager in Florence, AL
New loan products provide options for underserved segment of buyers.
December 01, 2019
Consumer Loan Servicing Manager in Santa Cruz, CA
Perform callback on new loans booked and assigned transactions.
December 30, 2019