Consumer Loan Servicing Manager jobs in Illinois

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Spec, Titles/Consumer Loan Servicing
  • BCU
  • Vernon, IL FULL_TIME
  • As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At BCU, you'll have a career in a growing organization and an environment that supports your professional and personal growth.

    Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU

    Visit the link below to learn more about life at BCU:
    https://players.brightcove.net/3101254895001/default_default/index.html?videoId=6013229634001

    Salary:
    This position has a base salary range of $44,800 - $67,200 USD Annual. This range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience and time in the role.

    Summary
    Responsible for meeting Loan Servicing and/or Title department SLAs, provide frontline support and achieve department goals. Provide quality standards for all Titles requests.

    Role and Responsibilities
    1. Support Consumer Loan Servicing and/or Titles Team in reaching department goals.
    2. Assist with processing vehicle titles using the respective states/DMVs guidelines in a timely and accurate manner.
    3. Prepare documents and update existing loan records when subsequent changes have been approved related to modifications, balloons, extension agreements
    4. Assist with communication between BCU and 3rd party partners for assistance on Title Perfection or Product Claims, Purchases and Cancellations.
    5. Provide Letter of Guarantee to insurance companies or Release collateral when loans are paid off (if appropriate).
    6. Support and guide frontline departments with problem solving in a timely manner through emails and TEAMs.
    7. Review, sort and file all mail related to Imaging or Titles department.
    8. Answer questions regarding products, policies, and procedures.
    9. Engage and assist team with best member experience.
    10. Meet and exceed service level standards.

    Qualifications and education requirements
    • High school diploma or equivalent required
    • Results oriented
    • Member and Quality focus
    • Excellent communication skills, written and verbal
    • High proficiency with Symitar, Akcelerant, Evolve, PSCU, Dealertrack, MS Office Suite preferred
    • Highly motivated, able to prioritize work and perform well in a high-volume environment
    BCU Shared Values. We foster an environment of INCLUSION. All individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.

    We value relationships and referrals and are committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we’ve created a unique and inclusive culture that supports a healthy work/life balance. For this reason and more, BCU has been named a 2023 Gallup Exceptional Workplace Award Winner. #LoveBCU

    https://www.bcu.org/Resources/News-and-Events/2023/BCU-2023-Gallup-Exceptional-Workplace-Award-Winner
  • 4 Days Ago

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Loan Servicing Manager
  • Illinois National Bank
  • Springfield, IL FULL_TIME
  • Job Description: Summary The Loan Servicing Manager (LSM) is responsible for ensuring the completeness, accuracy and efficiency of the loan servicing division in connection with all loans excluding co...
  • 1 Day Ago

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Loan Servicing Manager III
  • JPMC Candidate Experience page
  • Chicago, IL FULL_TIME
  • This position is responsible for providing leadership & overall management segments within our Client Contact Center in Chicago. Leading a business that has ambitious long term plans for growth in a h...
  • 9 Days Ago

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Loan Servicing Manager III
  • JPMorgan Chase
  • Chicago, IL FULL_TIME
  • This position is responsible for providing leadership & overall management segments within our Client Contact Center in Chicago. Leading a business that has ambitious long term plans for growth in a h...
  • 12 Days Ago

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Loan Servicing Manager
  • INB
  • Springfield, IL FULL_TIME
  • Job Description: Summary The Loan Servicing Manager (LSM) is responsible for ensuring the completeness, accuracy and efficiency of the loan servicing division in connection with all loans excluding co...
  • 1 Month Ago

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Consumer Loan Manager
  • Staley Credit Union
  • Decatur, IL FULL_TIME
  • CONSUMER LOAN MANAGER – DECATUR, IL (Woodford Street)This is a mid-level management position, which has upward mobility potential based on performance and personal interests. Staley Credit Union is a ...
  • 1 Month Ago

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Vice President, Lending Operations
  • Andrews Federal Credit Union
  • Suitland, MD
  • Are you ready for an exciting career in the financial services industry? If so, Andrews Federal is the place for you! An...
  • 4/26/2024 12:00:00 AM

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Loan Officer
  • Acts Housing
  • Milwaukee, WI
  • Position Summary: The Loan Officer works directly Acts Lending mortgage applicants throughout the loan process, from ini...
  • 4/25/2024 12:00:00 AM

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Cash Servicing Senior Manager
  • Workway, Inc.
  • Irving, TX
  • Job Description Job Description Workway BancForce is a premier national staffing firm that places qualified job-seeking ...
  • 4/25/2024 12:00:00 AM

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Loan Servicing & Escrow Specialist
  • Latino Community Credit Union
  • Durham, NC
  • Service Real Estate loan accounts (First ML and HELOCs) in matters related to Insurance, Taxes, Flood, and all escrow-re...
  • 4/25/2024 12:00:00 AM

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Government Guaranteed Loan Servicing Manager
  • Vaco
  • Phoenix, AZ
  • Vaco is working with a Federal Credit Union in their search for aSmall Business Administration (SBA) Loan Servicing Mana...
  • 4/23/2024 12:00:00 AM

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Loan Servicing Processor
  • Center for Energy and Environment
  • Minneapolis, MN
  • The Loan Servicing Processor is responsible for performing servicing and operational aspects relative to our loan servic...
  • 4/22/2024 12:00:00 AM

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Loan Officer
  • Acts Housing
  • Milwaukee, WI
  • Position Summary: The Loan Officer works directly Acts Lending mortgage applicants throughout the loan process, from ini...
  • 4/22/2024 12:00:00 AM

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Loan Servicing Operations Specialist
  • North Easton Savings Bank
  • South Easton, MA
  • Job Type Full-time Description Position Summary Under the supervision of the Loan Servicing Manager, the Loan Operations...
  • 4/22/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$79,689 to $118,635

Consumer Loan Servicing Manager in New Haven, CT
It is possible to become a Consumer Loan Servicing Manger with only a high school diploma, however; that is the exception rather than the rule.
January 22, 2020
Consumer Loan Servicing Manager in Florence, AL
New loan products provide options for underserved segment of buyers.
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Consumer Loan Servicing Manager in Santa Cruz, CA
Perform callback on new loans booked and assigned transactions.
December 30, 2019