Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Under general managerial guidance: Supervises the day-to-day activities and workflow of the Loan Recovery unit.
ESSENTIAL FUNCTIONS:
Supervises consumer loan recovery activities that include:
Collects on account portfolio of charge-off loans; performs all related actions, for example:
Embraces Bank Compliance by:
Requirements
4-5 years' direct experience, including 1 year supervisory experience required.
PHYSICAL DEMANDS:
MENTAL DEMANDS:
EQUIPMENT USED TO PERFORM FUNCTIONS:
DECISION MAKING:
SUPERVISORY RESPONSIBILITY:
EOE
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0 Consumer Loan Servicing Manager jobs found in Fairfield, CA area