Consumer Loan Servicing Manager jobs in District of Columbia

Location: Washington, D.C. / Arlington, VA / Baltimore, MD area

REFID225976

The Client Manager will be responsible for their client's satisfaction and engagement through insightful analysis, actionablerecommendations, andproactive thought leadership focused on solving the strategic business needs of their stakeholders. The Client Manager's role will includeassisting clients withnavigating through complex business challenges by providinginsightful and actionablerecommendations, contributing to overall client satisfaction andengagement, and developing your knowledge of your client's strategicbusiness needs. You may also have responsibility for leading and developingdirect reports.

Your success in this role will be driven by five key areas. First, accurately diagnosing and decomposing your client's business issuesand successfullyproviding recommendations and insights will demonstrate your thought leadership and analytical aptitude. Second, youwill demonstrate leadership ofyour client stakeholders by building strong relationships and increasing your knowledge of their strategicgoals. Third, you will demonstrate knowledgeof NIQ's tools, data assets, and programs. Fourth, you may have responsibility for leadingand developing direct reports. Lastly is building deepindustry knowledge and expertise.

All client facing associates are part of the commercial and revenue management process. This includes, but is not limited to, identifying opportunitiesfrom client meetings and communications, socializing them to the right client leads, and supporting them so we can act on those opportunities. We arealways listening to our clients, assessing how we can help, and driving value add through expanding our engagements and services.

Key career experience(s) and development gained in this role:

• Develop a richer understanding of NIQ's business
• Continue your journey as an SME onNielsenIQproducts
• Build internal stakeholder relationships
• Support client teams, driving outcomes for clients
• Learn our client's business processes and practices
• Personnel leadership and management skills

• Bachelor's Degree Required
• Ideally 4 to 6 years of experience with demonstrated expertise in syndicated data analysis in the FMCG or CPG, Retail,Consulting or Analytics
• Strong analytical aptitude
• Ability to articulate your point of view or recommendationsin a clear and concise wayboth verbally and in writing
• Strong project management and organizational skills
• Experience working with market trends/consumer behavior/panel insights
• Preferred experience with working with syndicated data and tools, e-commerce
• Related industries experience toinclude:Consumer Packaged Goods, Retail, E-Commerce, Consulting, CategoryManagement, Analytics
• Experience in client service environment and ability to develop, maintain and grow client relationships
• Highly Proficient in Microsoft Office software

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View.

NIQ, is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world's population. For more information, visit NIQ.com.

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NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

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