Consumer Loan Servicing Manager jobs in California

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Consumer Loan Servicing Specialist- San Diego
  • North Island Credit Union
  • San Diego, CA FULL_TIME
  • Overview

    General Summary

    Under general supervision and in accordance with established policies and procedures, handles all tasks relating to consumer loan servicing.

    Responsibilities

    Principal Accountabilities (95%)

    • Provides excellent service to members (external and internal) by completing the assigned tasks timely, efficiently and with minimal errors. 
    • Analyzes and maintains consumer loan accounts serviced on host system by resolving issues; reporting phone calls from members; performing loan audits; and, completing file maintenance.
    • Handles credit card servicing on applicable systems by opening new card accounts; performing balance transfers; resolving discrepancies; and, completing file maintenance.
    • Processes consumer loan payoff exceptions, including insurance settlements by posting payoffs; sending confirmation letters and refund checks; and, communicating with members or insurance companies regarding short payoff amounts.
    • Processes employee consumer loan applications by providing general information; preparing loan applications to submit to for committee review; communicates loan decision to applicant; verifying closing documents; reviews loan terms with applicant; maintaining and monitory loan files; and completing changes to loan at the time of employee termination.
    • Provides support to branch staff by communicating loan servicing disposition; assisting with obtaining documentation for pending loan files; and, providing technical guidance and support as needed. 

    Secondary Accountabilities (5%)

    • Provides backup to other areas of the department.
    • Performs other duties as assigned.
    • Complies with BSA requirements as commensurate with position.

    Qualifications

    Abilities:    

    Excellent member service skills to include both written and verbal communication.  Must be accurate, detail-orientated and possess time-management, and organization.  Must be dependable, self-motivated and require minimal supervision.  Able to handle competing priorities.

     

    Knowledge, Education, Certifications, Licenses: 

    Requires a strong working knowledge of consumer loan terminology, documentation, lending policies, and guidelines.  Working knowledge of consumer loan servicing, processing, funding and closing.  General knowledge of credit union policies and procedures.  High School diploma or equivalent.    

     

    Experience: 

    Two to three years of work experience as a loan processor or servicer in a financial institution or equivalent required to gain the necessary knowledge, skills and abilities to handle all aspects of the position.

    Important Notes

    EOE

  • 1 Month Ago

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Senior Product Manager, Consumer Servicing
  • Affirm
  • San Francisco, CA FULL_TIME
  • Our mission to deliver honest financial products that improve lives extends beyond borders. Consumers across the globe need safe, transparent financing. Our retail partners and merchants need Affirm t...
  • 4 Days Ago

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VP, Loan Servicing Assistant Manager-Brea
  • Sumitomo Mitsui Banking Corporation (SMBC)
  • Brea, CA FULL_TIME
  • ABOUT THE ORGANIZATIONSMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, whol...
  • 2 Days Ago

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Assistant Manager, Consumer Loan Funding
  • Redwood Credit Union
  • Santa Rosa, CA FULL_TIME
  • At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire. Since 1950, Redwood Credit Union has been helping people reach t...
  • Just Posted

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Consumer Servicing Specialist
  • San Diego County Credit Union
  • Center, CA FULL_TIME
  • Position Summary: Support the servicing and maintenance of consumer loans and leases in compliance with applicable rules, policies and regulations. Serve members, other institutions and internal custo...
  • 17 Days Ago

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Loan servicing supervisor
  • City National Bank
  • Los Angeles, CA FULL_TIME
  • Overview : SUPERVISOR CONSUMER LOAN SERVICING - CUSTOMER SERVICE WHAT IS THE OPPORTUNITY? This position is responsible for the leadership and management of theconsumer servicing functions overseeing t...
  • 18 Days Ago

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Loan Servicing Manager II (Personal Lending & Credit Cards)
  • TD Bank, N.A.
  • Mount Laurel, NJ
  • Our Values. At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and sha...
  • 3/28/2024 12:00:00 AM

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Portfolio Manager Mortgage Servicing
  • Dominion Financial Services
  • Baltimore, MD
  • Dominion Financial Services (DFS) is a leading nationwide private lender that offers short-term investment loans to expe...
  • 3/28/2024 12:00:00 AM

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Loan Servicing Processor
  • Center for Energy and Environment
  • Minneapolis, MN
  • The Loan Servicing Processor is responsible for performing servicing and operational aspects relative to our loan servic...
  • 3/28/2024 12:00:00 AM

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Senior Manager, Consumer Lending
  • S3 Shared Services
  • Englewood, CO
  • Job Description Job Description This is a hybrid position. We are looking for an energetic and talented professional to ...
  • 3/27/2024 12:00:00 AM

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Cash Servicing Senior Manager
  • Workway, Inc.
  • Irving, TX
  • Job Description Job Description Workway BancForce is a premier national staffing firm that places qualified job-seeking ...
  • 3/27/2024 12:00:00 AM

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Loan Operations Admin - GL & Investor Loans
  • Dedham Savings
  • Dedham, MA
  • Job Description Job Description At Dedham Savings, we believe that being here for the journey means supporting our custo...
  • 3/27/2024 12:00:00 AM

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Lending Manager
  • Washington Area Community Investment Fund
  • Washington, DC
  • Job Description Job Description The Washington Area Community Investment Fund (Wacif) seeks a full-time Lending Manager ...
  • 3/26/2024 12:00:00 AM

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Loan Servicing Manager
  • A&D MORTGAGE
  • Hollywood, FL
  • Job Details Job Location Corporate Office - Hollywood, FL Remote Type Fully Remote Description A&D Mortgage is a Florida...
  • 3/25/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$85,809 to $127,742

Consumer Loan Servicing Manager in New Haven, CT
It is possible to become a Consumer Loan Servicing Manger with only a high school diploma, however; that is the exception rather than the rule.
January 22, 2020
Consumer Loan Servicing Manager in Florence, AL
New loan products provide options for underserved segment of buyers.
December 01, 2019
Consumer Loan Servicing Manager in Santa Cruz, CA
Perform callback on new loans booked and assigned transactions.
December 30, 2019