Consumer Loan Servicing Manager jobs in Alexandria, VA

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Loan Servicing Operations Specialist
  • Presidential Bank
  • Bethesda, MD FULL_TIME
  • Job Summary:
    The Loan Servicing Operations Specialist position is primarily responsible in maintaining appropriate levels of customer service and operational efficiency while meeting all regulatory requirements. Duties include review and interpretation of complex loan and legal documentation packages with emphasis on loan structure analysis (billing, rate structures, and payments) and comparison to credit approval documentation. Perform accurate set up and/or maintenance that includes booking, research, wire and/or payment processing, and related servicing events on the Fiserv DNA and related systems. Experience with general ledger and financial application of funds and capacity to work in a detailed, yet quick paced environment is critical for this role.

    Major Duties and Responsibilities:
    • Provide assistance on loan servicing inquiries regarding payment inquiries, transaction research, error resolution and general loan account questions.
    • Review daily loan reports and distribute as needed.
    • Conducts daily monitoring of loan maintenance reports.
    • Process payment transactions in servicing database.
    • Post close and audit all 1st mortgage, commercial, consumer loans and prepare files for scanning
    • Process and review loan modifications and renewals.
    • Tracks and post close loans on the tax service, flood certifications, and delinquent tax report.
    • Pay all hazard insurance bills and review cancellation notifications.
    • Maintain force placed hazard policies, condo insurance, flood insurance and any other insurance policies.
    • Performs review and research for analysis of escrow; annually reviews interest on escrow.
    • Responsible for ARM/payment change notice(s) and review, as well as system adjustments for modifications, extensions, and conversions.
    • Responsible for the processing of loan participations, remittance and reporting.
    • Responsible for processing PMI and FHA MIP.
    • Maintain and demonstrate proficiency with loan software applications. Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures.
    • Analyze, prepare and train for periodic updates to system software and verify enhancements are working correctly.
    • Examine various operational challenges and apply appropriate solutions.
    • Assist and develop procedures as needed and overall coordination of department workflow.
    • Monitors and enforces compliance related policies, procedures, guidelines, and bank’s practices.
    • Assist with procedure manual for Loan Servicing area.
    • Able to work closely with loan officers and department managers to promote communication and to ensure quality service.
    • Provide back up to department staff as requested.
    • Other projects and/or duties as assigned.
    • Position Requirements:
    • In-depth knowledge of all mortgage products and services, policies, and procedures and related regulations including reporting and Audit requirements.
    • Minimum of 5 years of prior administrative assistance experience.
    • Prior banking experience required; commercial administration or documentation experience preferred.
    • Demonstrated ability to make complex decisions regarding a variety of financial activities.
    • Detailed oriented, high degree of accuracy.
    • Ability to perform multiple duties and meet deadlines.
    • Demonstrated leadership skills with ability to deal effectively with external corporate executives and senior management.
    • Advanced accounting skills necessary to perform complex reporting and financial analysis functions.
    • Moderate computer skills including word processing and spreadsheet applications.
    • Strong organizational, interpersonal, management, communication (both written and oral), analytical and problem-solving skills.
    •  
    • This level of knowledge is normally acquired through completion of an undergraduate degree in a business-related discipline and 4 years in mortgage lending, or an equivalent in experience (8 years).

      Physical Demands and Work Environment:
      The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the ability to stand and/or sit for long periods of time is regularly required.  Ability to talk, listen and see. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch
    • The associate must occasionally lift and/or move up to 25 pounds, may also include lifting overhead
    • Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation
    • Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media
    • Moderate sound as in business office with office machines, computers, and people traffic

     
    Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law.

     

  • 8 Days Ago

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Loan Servicing Representative I
  • STATE DEPARTMENT FEDERAL CREDIT UNION
  • Alexandria, VA FULL_TIME
  • Looking to advance your Loan Servicing career? Come join our Team at State Department Federal Credit Union (SDFCU)! SDFCU is currently recruiting for a Loan Servicing Representative. The ideal candida...
  • 1 Month Ago

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Loan Servicing Specialist III
  • Bank of Charles Town
  • Charles Town, WV FULL_TIME
  • Full-Time Summary Performs administrative tasks to book and service Commercial loans, participations, renewals, and modifications, that contain a variety of complex loan structures. Performs Mortgage ...
  • 17 Days Ago

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Loan Servicing Representative
  • Bank of Charles Town
  • Charles Town, WV FULL_TIME
  • Full-Time Summary Performs administrative tasks to book and service home equity, mortgage and commercial loans in accordance with established guidelines and procedures. Description Reports To: Loan Se...
  • 28 Days Ago

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Consumer Loan Underwriter
  • Tower Federal Credit Union
  • Laurel, MD FULL_TIME
  • Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO AND exceptionally low premiums for all other PPO coverage levels. Tower is offering a $1000 Sign...
  • 9 Days Ago

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Consumer Loan Administrator
  • EagleBank
  • Rockville, MD OTHER
  • Overview We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful ...
  • 2 Days Ago

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0 Consumer Loan Servicing Manager jobs found in Alexandria, VA area

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Lending Manager
  • Washington Area Community Investment Fund
  • Washington, DC
  • Job Description Job Description The Washington Area Community Investment Fund (Wacif) seeks a full-time Lending Manager ...
  • 4/15/2024 12:00:00 AM

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VP, Financial Consultant- Gaithersburg, MD
  • Charles Schwab
  • Washington, DC
  • Position Type: Regular Your Opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative th...
  • 4/15/2024 12:00:00 AM

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VP, Financial Consultant- Gaithersburg, MD
  • Charles Schwab
  • Burke, VA
  • Position Type: Regular Your Opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative th...
  • 4/15/2024 12:00:00 AM

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VP, Financial Consultant- Gaithersburg, MD
  • Charles Schwab
  • Lanham, MD
  • Position Type: Regular Your Opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative th...
  • 4/15/2024 12:00:00 AM

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Financial Specialist
  • Library Systems & Services
  • Washington, DC
  • NEW GRADUATES APPLICANTS WELCOMED An international financial institution seeks a Financial Specialist to join its headqu...
  • 4/14/2024 12:00:00 AM

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Personal Banker
  • Peoples Bank
  • Washington, DC
  • Build Your Future Here: Thinking of changing jobs or starting your career at a growing company? Well you are in the righ...
  • 4/14/2024 12:00:00 AM

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Vice President, Sustainable Finance
  • Forbright Bank
  • Chevy Chase, MD
  • COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and lender helping accelerate the transition to a susta...
  • 4/13/2024 12:00:00 AM

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Financial Analyst
  • Van Metre Companies
  • Fairfax, VA
  • At Van Metre, we believe that each employee contributes directly to our growth, success, and culture. We seek out candid...
  • 4/13/2024 12:00:00 AM

Alexandria is an independent city in the Commonwealth of Virginia in the United States. As of the 2010 census, the population was 139,966, and in 2016, the population was estimated to be 155,810. Located along the western bank of the Potomac River, Alexandria is approximately 7 miles (11 km) south of downtown Washington, D.C. Like the rest of Northern Virginia, as well as Central Maryland, modern Alexandria has been influenced by its proximity to the U.S. capital. It is largely populated by professionals working in the federal civil service, in the U.S. military, or for one of the many private...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$86,700 to $129,072
Alexandria, Virginia area prices
were up 1.3% from a year ago

Consumer Loan Servicing Manager in Santa Barbara, CA
For these consumers, especially in today's risk-averse lending environment, access to appropriate financing options can be a challenge.
December 20, 2019
Consumer Loan Servicing Manager in Rock Hill, SC
As an entry-level position, the salary that Consumer Loan Servicing clerks make is dynamic, with raises being commonplace for performance and initiative, and the prospect of promotion promising further salary increases.
December 12, 2019
Consumer Loan Servicing Manager in Lubbock, TX
Consumer Loan Servicing Managers are an integral part of the Loan application process, working not only with the support and administrative staff to coordinate and streamline the process of lending, but also directly supervising a team of specialized clerks to ensure accurate and timely receipt of information and documents within a lending organization.
January 02, 2020