Consumer Loan Servicing Clerk jobs in Virginia Beach, VA

Duties

As a Human Resources Specialist (Staffing Consultant), you will:

• Perform the full operational range of staffing services. Collaborate with hiring managers to identify position requirements and competencies. Develop and administer applicant assessments; provides training and guidance to SMEs for the evaluation of assessments; and work with BFS to apply the results of assessments to develop referral certificates. Post vacancy announcements, perform minimum qualifications reviews and issues certificates of eligibles; consult with compensation team on pay settings. Audit the staffing and selection process for compliance with accepted practices and regulations. Develop structured interviews, trains hiring managers and SMEs, and assist managers with final selections. Maintainsthe staffing case file in accordance with records management guidance.
• Research HR laws, policies, regulations, and reference material, analyze information, select appropriate approaches, and recommend specific action. Provide staff level technical advice and assistance to all levels of management officials within the assigned organizations on complex human resources management issues or problems impacting their workforce. Analyze existing and new U.S. Office of Personnel Management (OPM) human resource management policies and directives impacting the delivery of HR services.
• Provide end-to-end recruitment and placement advisory and operational services for assigned division or office. Strategize with managers to identify hiring priorities for the fiscal year; develop and implement plan to fulfill priorities; and manage all aspects of the hiring and selection process. Ensure offices are not surpassing their FTE allocation, manage over hires, and guide and provide interpretation on the over hire policy.

Requirements

Conditions of Employment

Selectees living in the Washington, D.C. locality pay area will have their duty station listed as CFPB Headquarters. Selectees living outside the Washington, D.C. locality pay area will have their duty station listed as their home address. The locality pay you receive will be determined by your duty station: CFPB Headquarters (Washington, D.C.), or home address if located outside the D.C. locality pay area.

Key Requirements:

• Must be U.S. Citizen or U.S. National.
• A one year probationary period may be required.
• Public Trust - Background Investigation will be required.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents.
  Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
  
  All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.
  
  VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
  
  CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
  
  See our tips on the application process and printable checklist to ensure each step of the application is completed.

• How to Apply

  The Consumer Financial Protection Bureau has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
  
  Please review the entire announcement before applying.
  
  The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
  
  You may be entitled to a reasonable accommodation as part of the job application process if you need one due to a disability, pregnancy; childbirth; or related medical conditions, or religion. Learn more about reasonable accommodations.
  
  The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting: Ana.GuzmanEvans@cfpb.gov
  
  If you applied for a job at CFPB and think you may have been subjected to unlawful discrimination related to your application, you have rights. Learn more about raising an Equal Employment Opportunity (EEO) issue.

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

  To verify the status of your application:
  

  • Log into your USAJOBS account (USAJOBS Login), all of your applications will appear on the Welcome screen
  • Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.

  
  For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/ If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
  
  For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
  
  To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12288017

  Agency contact information

  Applicant Call Center

  Phone

  304-480-7300

  Email

  cfpbinquiries@fiscal.treasury.gov

  Address

  HUMAN CAPITAL
  Administrative Resource Center
  Parkersburg, WV 26101
  US

  Next steps

  Once the online application is submitted, you will receive an acknowledgement email that your submission was successful. We will review your résumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

U.S Citizens or U.S. Nationals; No prior federal experience is required.