Consumer Loan Servicing Clerk jobs in Urbandale, IA

Consumer Loan Servicing Clerk performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Consumer Loan Servicing Clerk verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Consumer Loan Servicing Clerk monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Servicing Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Loan Servicing Representative Supervisor
  • MidWestOne Bank
  • Des Moines, IA FULL_TIME
  • Overview

    At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

     

    This role is responsible for the management of a team of Commercial Banking Support for our Business Banking division to ensure that MidWestOne’s servicing requirements are documented and maintained.  The incumbent serves as a subject matter expert while assisting with on-the-job training and support in their assigned region. Will collaborate with the Vice President, Business Banking, Bankers, other Support Regional Team Leaders and Operations Departments to assist with change implementation and the writing of policies and procedures related to commercial banking functions.

    Responsibilities

    • Leads, manages, and provides guidance for a team of Commercial Loan Support in assigned market(s) with a focus on a partnership in sales and client experience excellence in a way which manages risk and promotes revenue growth.
    • Serves as loan servicing liaison for the market working with loan operations, construction monitoring and processing areas.
      • Identifies missing resources and changes that impact processes and provides input or recommendations for procedures to Commercial Loan Administration Team Lead for approval. 
      • Is the subject matter expert for the filing and recording rules and process for the states in which they service.
    • Works with L&D on a comprehensive training plan including the development of learning plans, curriculum, and resource guides for newly hired team members. Assists with training, as needed.
    • Collaborates with the Vice President, Business Banking, the other Support Regional Team Leaders, and the Operations teams to ensure consistency throughout the MWO footprint.
    • Oversees team responsibilities related to a variety of loan servicing duties and responsibilities; may perform a variety of loan support duties, including but not limited to the following:
      • Servicing of existing loan account relationships
      • Support with new or changed loan processes, including workflow review and submission of request to processing.
      • Handling incoming telephone calls and various customer service requests to support respective commercial bankers and retail staff.
      • Assisting others with compliance and loan policy requirements
      • Reviewing various loan documents and reports, including quality control of internal procedures
    • Works on related projects.
    • Facilitates or participates in a variety of meetings as required.
    • Performs other duties as assigned.
    • Works on related projects in collaboration with other Commercial Banking and Commercial Loan Operations Team Leaders.
    • Facilitates or participates in a variety of meetings as required.
    • Performs other duties as assigned.

    The Perks!

    • Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
    • Career development and continuous learning opportunities
    • Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
    • 100% vested 401(k) Retirement Plan with company match
    • Medical, Dental, and Vision insurance
    • Flex spending plan & Health savings accounts with employer contribution
    • Student Loan Debt Reduction Program & Tuition Assistance Plan
    • Employee Stock Ownership Plan
    • Employer provided group life insurance with option to purchase additional life insurance for you and your family members
    • Employer provided long term and short term disability insurance
    • Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance
    • Wellness Program
    • Free banking services and other financial services discounts
    • Take Your Dog to Work Day in June
    • Employee Rally Day- a day of celebration and recognition!

    Qualifications

    • Bachelor’s degree or equivalent combination of post high school education and related work experience.
    • In addition to education in the field of business, must possess 3-5 years of experience with managing distributed employees, project management, process improvement, and strong working knowledge of banking regulations and processes.   

     

    We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

     

    Now that you know more about us and the position, next step is for you apply so we can learn about you!

  • 12 Days Ago

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Loan Servicing Specialist Agri-Access
  • Compeer Financial
  • Johnston, IA FULL_TIME
  • Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture! Tell me more about this opportunity. This position supports the Agri-Access ...
  • 3 Days Ago

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Account Executive (Consumer Loan Officer)
  • Iowa Community Choice Credit Union
  • Altoona, IA FULL_TIME
  • Community Choice is looking for an Account Executive who can provide Unexpectedly delightful member experience. In this role, you will be responsible for managing and developing relationships with our...
  • 3 Days Ago

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Loan Counselor
  • Iowa Student Loan
  • Des Moines, IA FULL_TIME
  • Iowa Student Loan Liquidity Corporation, operating under the name ISL Education Lending, is more than a great place to work. The company work environment fosters: Career development through a combinat...
  • 10 Days Ago

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Consumer Collections and Servicing Call Center Dialer Strategy Administrator (Senior Business Execution Administrator)
  • Wells Fargo
  • WEST DES MOINES, IA FULL_TIME
  • At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace wh...
  • 25 Days Ago

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Operational Analyst and Automation Tester
  • Iowa Student Loan
  • Des Moines, IA FULL_TIME
  • Iowa Student Loan Liquidity Corporation, operating under the name ISL Education Lending, is more than a great place to work. The company work environment fosters: Career development through a combinat...
  • 23 Days Ago

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0 Consumer Loan Servicing Clerk jobs found in Urbandale, IA area

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Real Estate Agent for New Home Sales
  • YourWayHome.com LLC
  • Urbandale, IA
  • Join our team to accelerate your real estate career with new home sales. Our agents benefit from 90/10 commission splits...
  • 3/29/2024 12:00:00 AM

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Real Estate Agent for New Home Sales
  • YourWayHome.com LLC
  • West Des Moines, IA
  • Join our team to accelerate your real estate career with new home sales. Our agents benefit from 90/10 commission splits...
  • 3/29/2024 12:00:00 AM

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Real Estate Agent for New Home Sales
  • YourWayHome.com LLC
  • Des Moines, IA
  • Join our team to accelerate your real estate career with new home sales. Our agents benefit from 90/10 commission splits...
  • 3/29/2024 12:00:00 AM

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Real Estate Agent for New Home Sales
  • YourWayHome.com LLC
  • Ankeny, IA
  • Join our team to accelerate your real estate career with new home sales. Our agents benefit from 90/10 commission splits...
  • 3/29/2024 12:00:00 AM

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Real Estate Agent for New Home Sales
  • YourWayHome.com LLC
  • Ames, IA
  • Join our team to accelerate your real estate career with new home sales. Our agents benefit from 90/10 commission splits...
  • 3/29/2024 12:00:00 AM

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Personal Banker - Roving Des Moines Central
  • WELLS FARGO BANK
  • Clive, IA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/29/2024 12:00:00 AM

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Mortgage Loan Assistant
  • Global State Mortgage a division of American Pacific Mortgage Corp
  • Ames, IA
  • Do you like a job where your day is full of lots of different tasks? Client updates, Marketing, Social Media awareness, ...
  • 3/28/2024 12:00:00 AM

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Personal Banker Urbandale
  • WELLS FARGO BANK
  • Urbandale, IA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/28/2024 12:00:00 AM

Urbandale is a city in Polk County and Dallas County, Iowa, United States. As of the 2010 U.S. Census, the city population was 39,463. It is part of the Des Moines–West Des Moines Metropolitan Statistical Area. Urbandale is located in the northwest part of the Des Moines Metro Area at the intersections of Interstate 35, Interstate 80, and Iowa 141. According to the United States Census Bureau, the city has a total area of 21.94 square miles (56.82 km2), of which, 21.92 square miles (56.77 km2) is land and 0.02 square miles (0.05 km2) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Clerk jobs
$32,355 to $43,806
Urbandale, Iowa area prices
were up 0.8% from a year ago

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People in this position assist the consumer loan servicing team with administration and proofing, ensuring that all information on submitted documents is accurate and thorough, as well as process and maintaining payments schedules on active loans.
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A Consumer Loan Servicing clerk is an entry-level position in the field of consumer financing and lending.
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