Consumer Loan Servicing Clerk jobs in Phoenix, AZ

Consumer Loan Servicing Clerk performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Consumer Loan Servicing Clerk verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Consumer Loan Servicing Clerk monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Servicing Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Loan Servicing Representative
  • Wells Fargo
  • PHOENIX, AZ FULL_TIME
  • About this role:

    Wells Fargo is seeking a Loan Servicing Representative in Credit Cards for the Small Business Account Operations. Learn more about the career areas and lines of business at wellsfargojobs.com

    In this role, you will:

    • Support Loan Servicing functional area or processes

    • Identify opportunities to improve various areas within Loan Servicing and recommend solutions

    • Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature

    • Perform moderately complex administrative, transactional, operational, or customer support tasks

    • Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing

    • Receive direction from Loan Servicing supervisors

    • Escalate non-routine questions to experienced individuals

    • Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations

    • Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers

    • Provide guidance to less experienced peers


    Required Qualifications:

    • 2 years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    Desired Qualifications:

    • Ability to navigate multiple computer systems, applications, and utilize search tools to find information 
    • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
    • Ability to follow policies, procedures, and regulations
    • Ability to manage a pipeline of work from assignment to completion
    • Exposure to Wells Fargo Small Business Operations systems such as: CPS, FDR, Hogan/AFS, BCS, or Credit Bridge
    • Excellent verbal, written, and interpersonal communication skills
    • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
    • Strong analytical skills with high attention to detail and accuracy
    • Basic Microsoft Office skills
    • Knowledge and understanding of Small Business Operations products and services


    Job Expectations:

    • Willingness to make outbound calls as needed to improve efficiencies, customer and user experience and reduce service levels

    • Willingness to work on-site at stated location on the job opening

    • Must be able to attend full duration of required training period 

    • Ability to work additional hours, overtime, nights, weekends, and/or holiday as needed or scheduled to support business needs

    • This position is not eligible for Visa Sponsorship

    Locations:

    • 2800 S Price Rd. Bld. D  Chandler, AZ 85286

    • 11601 N. Black Canyon Hwy, Phoenix, AZ 85029

    Required location for this position is listed above. Candidate must reside within a reasonable commute to the site location. Relocation assistance is not available for this position.

    Note: Job posting may come down early due to volume of applicants.

    Hybrid Schedule: Monday -Friday 7am – 3:30pm. Schedule subject to change based on business need

    Training: Monday -Friday 7am – 3:30pm. OJT/Hands On. Training may be in office and/or remote

    We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    Drug and Alcohol Policy

     

    Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.


  • 24 Days Ago

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Senior Loan Servicing Representative
  • Wells Fargo
  • PHOENIX, AZ FULL_TIME
  • About this role:Wells Fargo is seeking a Senior Loan Servicing Representative in Small Business Operations. Learn more about the career areas and lines of business at wellsfargojobs.com.In this role, ...
  • 24 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Youngtown, AZ FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 20 Days Ago

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Consumer Loan Sales Specialist
  • Dev
  • Phoenix, AZ FULL_TIME
  • Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communitie...
  • 20 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Surprise, AZ FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Special...
  • 24 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Phoenix, AZ FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • Just Posted

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0 Consumer Loan Servicing Clerk jobs found in Phoenix, AZ area

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Commercial Loan Officer
  • Strivector
  • Phoenix, AZ
  • THE JOB As a Commercial Loan Officer , your roles and responsibilities will include: Generate new C&I, CRE and business ...
  • 3/29/2024 12:00:00 AM

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Mortgage Loan Officer (Retail)
  • AmeriSave Mortgage Corporation
  • Phoenix, AZ
  • **Mortgage Loan Officer (Retail)** Phoenix, AZ / Retail / Full-Time AmeriSave Mortgage Corporation is seeking experience...
  • 3/29/2024 12:00:00 AM

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Mortgage Loan Officer
  • Barrett Financial Group
  • Phoenix, AZ
  • Job Description Job Description Exciting Opportunity: Join a Leading Mortgage Brokerage and Boost Your Earnings! Are you...
  • 3/28/2024 12:00:00 AM

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Sr. Loan Officer (Retail Mortgage) - Remote
  • sproutwholesale.com
  • Phoenix, AZ
  • **Sr. Loan Officer (Retail Mortgage) - Remote** at Sprout Mortgage Phoenix, Arizona **Position Overview:**The Mortgage L...
  • 3/28/2024 12:00:00 AM

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Loan Officer - Exclusive Purchase Leads + Realtor Partnerships
  • New American Funding
  • Phoenix, AZ
  • Job Description Job Description On the TruView Lending Team our Loan Officers are the HEART of our organization. We are ...
  • 3/28/2024 12:00:00 AM

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Loan Officer- AZ
  • Acra Lending
  • Phoenix, AZ
  • Job Description Job Description Acra Lending is hiring seasoned Mortgage Loan Officers! This position is responsible for...
  • 3/27/2024 12:00:00 AM

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Mortgage Loan Officer - Phoenix, AZ
  • PNC Financial Services Group
  • Phoenix, AZ
  • Job Profile Position Overview Job Description Summary At PNC, our people are our greatest differentiator and competitive...
  • 3/27/2024 12:00:00 AM

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Sr. Loan Officer, Retail
  • Western Alliance Bancorporation
  • Phoenix, AZ
  • Job Title: Sr. Loan Officer, Retail Location: AZ Remote What you'll do: AmeriHome Distributed Retail Loan Officers work ...
  • 3/25/2024 12:00:00 AM

Phoenix is in the southwestern United States, in the south-central portion of Arizona; about halfway between Tucson to the southeast and Flagstaff to the north. By car, the city is approximately 150 miles (240 kilometers) north of the US-Mexico border at Sonoyta and 180 mi (290 km) north of the border at Nogales. The metropolitan area is known as the "Valley of the Sun" due to its location in the Salt River Valley. It lies at a mean elevation of 1,086 feet (331 m), in the northern reaches of the Sonoran Desert. Other than the mountains in and around the city, the topography of Phoenix is gener...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Clerk jobs
$33,097 to $44,810
Phoenix, Arizona area prices
were up 2.2% from a year ago

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People in this position assist the consumer loan servicing team with administration and proofing, ensuring that all information on submitted documents is accurate and thorough, as well as process and maintaining payments schedules on active loans.
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