Consumer Loan Servicing Clerk jobs in Naperville, IL

Consumer Loan Servicing Clerk performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Consumer Loan Servicing Clerk verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Consumer Loan Servicing Clerk monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Servicing Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Spec, Titles/Consumer Loan Servicing
  • BCU
  • Vernon, IL FULL_TIME
  • As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At BCU, you'll have a career in a growing organization and an environment that supports your professional and personal growth.

    Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU

    Visit the link below to learn more about life at BCU:
    https://players.brightcove.net/3101254895001/default_default/index.html?videoId=6013229634001

    Salary:
    This position has a base salary range of $44,800 - $67,200 USD Annual. This range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience and time in the role.

    Summary
    Responsible for meeting Loan Servicing and/or Title department SLAs, provide frontline support and achieve department goals. Provide quality standards for all Titles requests.

    Role and Responsibilities
    1. Support Consumer Loan Servicing and/or Titles Team in reaching department goals.
    2. Assist with processing vehicle titles using the respective states/DMVs guidelines in a timely and accurate manner.
    3. Prepare documents and update existing loan records when subsequent changes have been approved related to modifications, balloons, extension agreements
    4. Assist with communication between BCU and 3rd party partners for assistance on Title Perfection or Product Claims, Purchases and Cancellations.
    5. Provide Letter of Guarantee to insurance companies or Release collateral when loans are paid off (if appropriate).
    6. Support and guide frontline departments with problem solving in a timely manner through emails and TEAMs.
    7. Review, sort and file all mail related to Imaging or Titles department.
    8. Answer questions regarding products, policies, and procedures.
    9. Engage and assist team with best member experience.
    10. Meet and exceed service level standards.

    Qualifications and education requirements
    • High school diploma or equivalent required
    • Results oriented
    • Member and Quality focus
    • Excellent communication skills, written and verbal
    • High proficiency with Symitar, Akcelerant, Evolve, PSCU, Dealertrack, MS Office Suite preferred
    • Highly motivated, able to prioritize work and perform well in a high-volume environment
    BCU Shared Values. We foster an environment of INCLUSION. All individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.

    We value relationships and referrals and are committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we’ve created a unique and inclusive culture that supports a healthy work/life balance. For this reason and more, BCU has been named a 2023 Gallup Exceptional Workplace Award Winner. #LoveBCU

    https://www.bcu.org/Resources/News-and-Events/2023/BCU-2023-Gallup-Exceptional-Workplace-Award-Winner
  • 18 Days Ago

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Loan Servicing Specialist III
  • JPMC Candidate Experience page
  • Chicago, IL FULL_TIME
  • Job Description:As the Loan Servicing Specialist III you will be a Mid-Level Processing within the Servicing teams. You will be responsible for processing complex loan transactions, in a fast-paced en...
  • 5 Days Ago

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VP of Operations, Loan Servicing
  • Transworld Systems Inc.
  • Forest, IL FULL_TIME
  • Overview UAS is an industry leader for over 50 years, in providing a loan servicing solution. Our loan servicing solution is enhanced and powered by UAS Connect, a platform provided by our fully-licen...
  • 14 Days Ago

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Loan Servicing Manager III
  • JPMC Candidate Experience page
  • Chicago, IL FULL_TIME
  • This position is responsible for providing leadership & overall management segments within our Client Contact Center in Chicago. Leading a business that has ambitious long term plans for growth in a h...
  • 23 Days Ago

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Loan Servicing Manager III
  • JPMorgan Chase
  • Chicago, IL FULL_TIME
  • This position is responsible for providing leadership & overall management segments within our Client Contact Center in Chicago. Leading a business that has ambitious long term plans for growth in a h...
  • 26 Days Ago

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VP, Reporting and Analytics - Loan Servicing
  • Transworld Systems Inc.
  • Forest, IL FULL_TIME
  • Overview UAS is an industry leader for over 50 years, in providing a loan servicing solution. Our loan servicing solution is enhanced and powered by UAS Connect, a platform provided by our fully-licen...
  • 14 Days Ago

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0 Consumer Loan Servicing Clerk jobs found in Naperville, IL area

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Retail Mortgage Loan Officer
  • Mutual of Omaha Mortgage
  • Saint Charles, IL
  • Are you currently a productive loan officer wanting to take your business to the next level? If so, come join the Mutual...
  • 5/9/2024 12:00:00 AM

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Mortgage Loan Officer
  • Primary Residential Mortgage
  • Schaumburg, IL
  • Primary Residential Mortgage, Inc. (PRMI) is expanding its operations in Illinois and seeks a Mortgage Loan Officer, to ...
  • 5/8/2024 12:00:00 AM

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Mortgage Loan Officer
  • Primary Residential Mortgage
  • Chicago, IL
  • Primary Residential Mortgage, Inc. (PRMI) is expanding its operations in Illinois and seeks a Mortgage Loan Officer, to ...
  • 5/7/2024 12:00:00 AM

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Business Development Specialist
  • Neighborhood Loans
  • Downers Grove, IL
  • Job Description: The Business Development Specialist will work hand in hand with our regional managers in recruiting fut...
  • 5/7/2024 12:00:00 AM

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Commercial Mortgage Banker in need of a Manager (No License Required)
  • Wes America Mortgage Corporation
  • Chicago, IL
  • Job Description Job Description COMMISSION ONLY WITH OVERRIDES: Managers must have the ability to train, recruit educate...
  • 5/7/2024 12:00:00 AM

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Mortgage Loan Officer - Homebuilder
  • StraussGroup - Executive Search Consultants
  • Chicago, IL
  • As a Mortgage Loan Officer, you will assume full responsibility to guide new home purchasers through the loan process fr...
  • 5/6/2024 12:00:00 AM

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Community Development Mortgage Loan Officer
  • Old National Bank
  • Schaumburg, IL
  • Overview: Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we ar...
  • 5/6/2024 12:00:00 AM

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Inside Sales
  • Royal United Mortgage LLC
  • Schaumburg, IL
  • Job Type Full-time Description Description Have you been looking for a career in a high-energy environment with a compet...
  • 5/5/2024 12:00:00 AM

Naperville (/ˈneɪpərˌvɪl/) is a city in DuPage and Will counties in the U.S. state of Illinois. Located 28 miles (45 km) west of Chicago, Naperville was founded in 1831 and developed into the fifth-largest city in Illinois. As of the 2010 census, the city had a population of 141,853, which was estimated to have increased to 147,682 by 2017. In a 2010 study assessing cities with populations exceeding 75,000, Naperville was ranked as the wealthiest city in the Midwest and the eleventh wealthiest in the nation. It was ranked among the nation's safest cities by USA Today and Business Insider. Nap...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Clerk jobs
$34,647 to $46,914
Naperville, Illinois area prices
were up 0.8% from a year ago

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People in this position assist the consumer loan servicing team with administration and proofing, ensuring that all information on submitted documents is accurate and thorough, as well as process and maintaining payments schedules on active loans.
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People often seek out consumer loans for helping them pay for larger valued items such as furniture, electronics, recreational vehicles, and other items generally regarded as non-essential.
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A Consumer Loan Servicing clerk is an entry-level position in the field of consumer financing and lending.
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