American Heritage Lending, LLC located in Irvine CA is looking for a Mortgage Loan Servicing Specialist.
Established in 2008, the company was founded to be a company set apart from an already impacted market. Licensed in multiple states across the US, the premise of our company evolved into the pinnacle for our success - creating a caring experience for the families we service across the nation.
Position Overview:
Loan Servicing Specialist will work directly with the Post Closing Team. We are looking for a Loan Servicing Specialist who will be responsible for performing general loan servicing duties. Prepare consumer and commercial loan documentation, process adjustments to loan files and related data in core processing system, maintain accurate records with accuracy and completion.
Essential Duties & Responsibilities include:
- Review and originate automated loan payment transfers, process payments and handle general inquiries.
- Review file change requests for accuracy and policy compliance prior to inputting into core processing system.
- Verify the Bank's core processing system accurately reflects the terms and conditions of all loan onboarding documents while ensuring adherence to Bank policy.
- Onboard and review loan transactions while maintaining accurate coding, alignment with loan contracts, and balanced transactions.
- Prepare and distribute daily loan reports, notices, and database information to various team members.
- Complete various account and process reconciliation functions, both daily and monthly.
- Review loan activity and respond to credit inquiries and disputes in a timely manner.
- Assist with escrow account analysis, disbursement, balancing, and posting function.
- Complete necessary research and provide professional responses to both internal and external customer inquiries.
- Prepare loan documents for commercial and consumer loans, ensuring that all necessary documentation has been collected, approvals have been granted, and all standard compliance requirements have been fulfilled.
- Participate in process improvement discussions to identify efficiencies in workflow and improve quality.
Experience & Minimum Qualifications (Skills, Knowledge & Abilities):
- 4 years’ experience in loan servicing.
- Excellent communication skills.
- Excellent documentation and process mapping skills.
- Strong problem-solving skills.
- Excellent written communication skills.
- Ability to adapt to change.
- Strong team player with a high level of professionalism and initiative.
- Non-QM, DSCR, RTL experience preferred.
Essential Mental & Physical Requirements:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Frequently required to sit, stand, kneel, stoop, or squat.
- Use hands or fingers to handle or feel objects, tools, or controls.
- Reach with hands and arms.
- Talk or hear.
- Specific vision ability includes close vision, distance vision, color vision, depth perception and the ability to adjust focus.
- Occasionally lift and/or move up to 25 pounds.
- Ability to analyze situations logically to identify causes and draw solid conclusions.
- Ability to anticipate the consequences of a situation.
- Ability to modify one’s own behavior to meet expectations of others.
- Ability to sustain one’s own emotions from interfering with responding effectively to internal and external customer’s needs.
- Displays honesty and trustworthiness; has a sense of personal accountability; maintains a moral conviction to do the right thing.
Physical Demands:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
This job operates in an office setting and largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to lift or move up to 20 pounds, bend, reach, and perform manual tasks may also be required. Remote work is an optional setting. Work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather condition prevalent at the time. Business travel may provide for varying degrees of change in the work environment. The noise level in work environment is usually moderate.
Job Classification:
Location:
- Onsite at 19800 MacArthur Blvd, Ste 950, Irvine, CA 92612.
Benefits:
- Medical.
- Dental.
- Vision.
- Matching 401(k).
- Basic Life & AD&D.
- Paid Time Off.
- Paid Holidays.
Why American Heritage Lending:
- We are a high-growth Company that doubled our staff in 2022.
- Competitive Salary.
- Wide Product Options - Bridge, Fix and Flip, FHA, VA, Conventional, Non-QM, DCSR, Hard Money Loans and more.
- We are not impacted by the volatility of the interest rate.
This Company describes its culture as:
Family-Accountability-Integrity-Teamwork-Have fun along the way.
Start your career today with American Heritage Lending!
Please Click on the following link to submit your resume:
www-ahlend-com.apscareerportal.com
Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.