Loan Servicing Compliance Analyst
The Loan Servicing Compliance Analyst is responsible for developing and monitoring effective controls for Commercial Loan Services and ensuring risk mitigation as well as compliance with regulations and Bank policies. The Compliance Analyst also services as the liaison to audit entities and Enterprise Risk.
Position Responsibilities:
Compliance Management:
- Develop and update policies and procedures related to regulatory compliance responsibilities and ensure department compliance.
- Promptly act on identification of issues including documentation, root cause, impact, and permanent resolution to ensure Comerica will not experience a control weakness or material misstatement of the financial statements.
- Responsible for ensuring Risk Workplans are completed timely, and controls are tested; ensure effective change management around the implementation of new regulations, policies or procedures including Commitment to Compliance (C2C) processes.
Risk Management:
- Responsible for developing, tracking, and ensuring adherence to operational controls, risk management and audit readiness.
- Review processes for risks and controls.
- Perform audit of critical processes to determine if weaknesses exist and build additional controls where needed.
- Develop and monitor key risk indicators.
- Understand and analyze financial transactions to ensure appropriateness, detect unauthorized activity; develop and perform internal controls including monthly certification of control environment.
- Oversee automated processes to ensure robotics perform as expected.
Communications:
- Work in collaboration with multi-disciplinary teams including operations, technology, risk, compliance, and audit.
- Serve as internal and external Audit Liaison responsible for audit requests and follow-up. Influence, drive and report issues or findings relative to internal controls.
- Communicate with Legal to satisfy Subpoena requests.
- Collaborate with business partners, internal teams, Relationship/Group Managers, Finance, Internal Audit, Ernst & Young and Enterprise Risk.
- Support business planning activities and initiatives.
Position Qualifications
- Bachelor's Degree Business Administration degree preferred or 5 years relevant work experience
- 3 years Commercial lending industry experience and business acumen; prefer loan servicing knowledge
- 2 years Risk Analysis experience
- 2 years Customer Relations experience
- 2 years Microsoft Office skills, including the ability to create dashboards
Livonia Operations Center
8:30am - 5:00pm Monday - Friday