Consumer Loan Quality Assurance Representative jobs in Texas
Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Quality Assurance Representative jobs
Bilingual Customer Service / Consumer Loan Specialist
- Sun Loan Company
-
Wichita Falls, TX
FULL_TIME
-
As a bilingual (Spanish/English) Customer Service Loan Specialist, you will work with customers to explain our offerings, as well as conduct outreach to customers who are overdue on loan payments, working with them to identify solutions. The Customer Service Loan Specialist supports the Branch Manager in creating a positive, supportive, and well-run office in the communities we serve. As a customer service Loan Specialist, you will be provided in-depth training to understand our products and how we are able to help our customers. There are tremendous growth opportunities from this role throughout our company!
Position Responsibilities:- Provide excellent customer service, both in person and over the phone
- Receive and post loan payments in an efficient, friendly manner
- Contact customers who are overdue on loan payments; work with them to identify solutions for repayment
- Balance the cash drawer daily
- Make daily bank deposits
- Maintain compliance with Sun Loan Company policies and procedures
- Tax preparation support (if applicable)
- Network to attract new business
- Work closely with other team members and manager to reach branch goals
- One year customer service experience from any industry
- Fluent Spanish/English language skills
- Basic computer skills and ability to operate a calculator
- Must have reliable transportation
- Ability to work Monday-Thursday 8:30am-5:30pm; Fridays 8:30-6pm and occasional Saturdays 8:30am-12:30pm, additional hours may be required (No Sundays)
- Must be at least 18 years of age
- Low deductible medical plan, including a TeleMed option
- Other benefits include dental, vision, life insurance, AD&D, and ID Theft protection
- Industry-related tuition reimbursement
- Paid time off
- Competitive compensation based on experience
- Comprehensive paid training for success
- Competitive 401k
Sun Loan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. - 8 Days Ago
Loan Customer Service Representative
- PARRA LOAN COMPANY
-
Corpus Christi, TX
FULL_TIME
- Loan Customer Service Representative Parra Loan Company is searching for a reliable and qualified customer service representative. CSR’s are responsible for ensuring a positive total customer experien...
- 21 Days Ago
Quality Assurance Representative
- Sanford Federal, Inc.
-
Waco, TX
FULL_TIME
- Sanford Federal, Inc. headquartered in Stafford, VA., is a Service-Disabled Veteran Owned Small Business that provides federal professional services, primarily engaged in providing advanced informatio...
- 3 Days Ago
Electrical Quality Assurance Representative
- WSP USA
-
EXECUTIVE, TX
OTHER
- This Opportunity WSP is seeking an Electrical Quality Assurance Representative to join a data center construction project in Temple, TX north of Austin. This is a full time benefitted position. This f...
- 22 Days Ago
Quality Assurance Representative
- Burnetts Staffing
-
Southlake, TX
FULL_TIME
- Our client in Southlake, TX is busy and needs to hire a Quality Assurance Representative. In this position, you will work as a productive member of the Quality Assurance team to ensure timely completi...
- 1 Month Ago
Customer service representative
- Tower Loan
-
College Station, TX
FULL_TIME
- Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Lo...
- 27 Days Ago
Consumer Loan Quality Assurance Representative jobs at Popular Companies
About Texas
Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast.
Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$44,273 to $58,668
Most Popular Cities in Texas for Consumer Loan Quality Assurance Representative Jobs
What does a Consumer Loan Quality Assurance Representative do?
Consumer Loan Quality Assurance Representative in Fayetteville, NC
Since this is a loan industry, the FDCPA, or Fair Debt Collection Practices Act, applies.
February 04, 2020
Consumer Loan Quality Assurance Representative in Troy, NY
Much of your workday will consist of examining production quality, validating processes, and providing documentation.
February 16, 2020
Consumer Loan Quality Assurance Representative in Worcester, MA
Are you eager to be of help and desire a job where you can work immediately rather than waiting on a four-year degree? A consumer loan quality assurance representative is not a high-ranking official in the lending industry, but it is an excellent starting point.
December 25, 2019