Consumer Loan Quality Assurance Representative jobs in Saint Joseph, MO

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer Service / Consumer Loan Specialist
  • Sun Loan Company
  • Warrensburg, MO FULL_TIME
  • As a Customer Service Loan Specialist, you will work with customers to explain our offerings, as well as conduct outreach to customers who are overdue on loan payments, working with them to identify solutions. The Customer Service Loan Specialist supports the Branch Manager in creating a positive, supportive, and well-run office in the communities we serve. As a customer service Loan Specialist, you will be provided in-depth training to understand our products and how we are able to help our customers. There are tremendous growth opportunities from this role throughout our company!

    Position Responsibilities:

    • Provide excellent customer service, both in person and over the phone
    • Receive and post loan payments in an efficient, friendly manner
    • Contact customers who are overdue on loan payments; work with them to identify solutions for repayment
    • Balance the cash drawer daily
    • Make daily bank deposits
    • Maintain compliance with Sun Loan Company policies and procedures
    • Tax preparation support (if applicable)
    • Network to attract new business
    • Work closely with other team members and manager to reach branch goals

    Position Requirements:

    • One year customer service experience from any industry
    • Basic computer skills and ability to operate a calculator
    • Must have reliable transportation
    • Ability to work Monday-Thursday 8:30am-5:30pm; Fridays 8:30-6pm and occasional Saturdays 8:30am-12:30pm, additional hours may be required (No Sundays)
    • Must be at least 18 years of age

    Position Benefits:

    • Low deductible medial plan
    • Other benefits include dental, vision, life insurance, AD&D
    • Industry-related tuition reimbursement
    • Paid time off
    • Mileage reimbursement
    • Competitive compensation based on experience
    • Comprehensive paid training for success
    • Competitive 401k

    Sun Loan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

     

  • 9 Days Ago

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Customer service representative
  • Tower Loan
  • Sedalia, MO FULL_TIME
  • Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Lo...
  • 24 Days Ago

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Print Customer Service Representative / Quality Assurance
  • AlphaGraphics - US190
  • Kansas, MO FULL_TIME
  • Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off AlphaGraphics Kansas City is an established leader in the Printing, Design, and Shipping i...
  • 10 Days Ago

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Consumer Loan Specialist
  • Heights Finance Corporation
  • Moberly, MO FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 13 Days Ago

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Consumer Loan Specialist
  • CURO Financial Technologies Corp
  • Moberly, MO FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 13 Days Ago

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Experienced Loan Officer - Consumer Direct
  • Mutual of Omaha Mortgage
  • Kansas, MO FULL_TIME
  • Join the winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 Years!Mutual of Omaha Mortgage is inspired by hometown values and committed to being respo...
  • 26 Days Ago

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0 Consumer Loan Quality Assurance Representative jobs found in Saint Joseph, MO area

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President, Angus Media
  • American Angus Association
  • Saint Joseph, MO
  • Job Description Job Description The American Angus Association is now accepting applications for the President of Angus ...
  • 3/28/2024 12:00:00 AM

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HIRING Principal Specialist, Production Execution Systems, St Joseph MO
  • Boehringer Ingelheim
  • Saint Joseph, MO
  • **Description** As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and ...
  • 3/27/2024 12:00:00 AM

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Bakery/Deli Clerk
  • Kroger
  • Leavenworth, KS
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/27/2024 12:00:00 AM

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Staff Pharmacist - FULL TIME with Benefits - Cosentino's Price Chopper #416 - 2219 N Belt Hwy
  • Cosentino's Food Stores
  • Saint Joseph, MO
  • Staff Pharmacist Position Objective:To assist customers in their shopping experience by assisting them with their pharma...
  • 3/26/2024 12:00:00 AM

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Housekeeper
  • Stoney Creek Hotel & Conference Center, St Joseph, MO
  • Saint Joseph, MO
  • General Responsibilities Responsible for tasks related to the general appearance and cleanliness of assigned guest rooms...
  • 3/26/2024 12:00:00 AM

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CWI Welding Manager
  • Van-Am Tool & Engineering
  • Saint Joseph, MO
  • Van-Am Tool & Engineering is a custom manufacturer located in St. Joseph, MO. We are seeking strong candidates in a vari...
  • 3/24/2024 12:00:00 AM

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Refining/Casting Supervisor
  • Element Resources
  • Saint Joseph, MO
  • Overview One of Forest City Missouri's long-standing companies is hiring! Element Resources is one of the leading Batter...
  • 3/24/2024 12:00:00 AM

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Radiology Technician - PRN
  • St. Joseph Center for Outpatient Surgery
  • Saint Joseph, MO
  • St. Joseph Center for Outpatient Surgery St. Joseph Center for Outpatient Surgery is a multi-specialty ambulatory surgic...
  • 3/18/2024 12:00:00 AM

St. Joseph (informally St. Joe) is a city in and the county seat of Buchanan County, Missouri, United States. Small parts of St. Joseph extend into Andrew County, Missouri, United States. It is the principal city of the St. Joseph Metropolitan Statistical Area, which includes Buchanan, Andrew, and DeKalb counties in Missouri and Doniphan County, Kansas. As of the 2010 census, St. Joseph had a total population of 76,780, making it the eighth largest city in the state, and the third largest in Northwest Missouri. St. Joseph is located roughly twenty-five miles north of the Kansas City, Missour...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$43,829 to $58,082
Saint Joseph, Missouri area prices
were up 1.7% from a year ago

Consumer Loan Quality Assurance Representative in Parkersburg, WV
Handling customer complaints is part of your job, since this is a representative position.
February 24, 2020
Consumer Loan Quality Assurance Representative in Little Rock, AR
Based on our compensation data, the estimated salary potential for Consumer Loan Quality Assurance Representative will increase 16 % over 5 years.
January 11, 2020
Consumer Loan Quality Assurance Representative in Orlando, FL
As you are entrusted with more responsibility, you may assume the role of manager, specifically over the quality assurance department.
February 01, 2020