Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Are you passionate about ensuring the highest quality in lending operations? Are you ready to lead a dynamic team to new heights of excellence? If so, we have the perfect opportunity for you! Join us as a Loan QA Manager and take charge of overseeing the daily operations of our Loan Quality Assurance team. Your role will be pivotal in minimizing risks associated with consumer and commercial lending activities, ensuring that every loan transaction meets our stringent quality standards.
RESPONSIBILITIES
Technical/Functional Competencies
Education and Professional Experience
Job Type: Full-time
Pay: $70,958.45 - $135,734.91 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person