Consumer Loan Quality Assurance Representative jobs in Minnesota

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Quality technician
  • Post Consumer Brands
  • Northfield, MN FULL_TIME
  • Job Description

    Business Unit Overview

    Brand

    Post Consumer Brands recently acquired several iconic pet food brands, venturing into a new market while remaining true to our purpose to provide delicious and accessible food that our consumers love.

    We’re always searching the center store for the next exciting product to add to our portfolio, and right now, we’re growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights.

    That’s where you come in. Join a team where your voice is not only heard but valued. Make a real impact on brands enjoyed by millions of people and their pets.

    At Post Consumer Brands, we take pride in our longstanding legacy of making one of every five breakfast cereals families eat daily.

    Today, we’re just as focused on our future as we expand our grocery business with different shelf-stable foods, including snacks and peanut butter.

    We are committed to providing accessible and delicious food for families, and we’re always searching the center store for the next exciting product to add to our portfolio.

    As we soar to new heights, we need creative, determined individuals from all walks of life to join our team, where your unique perspective and ideas are acknowledged and valued.

    Be a part of a company that empowers you to make a difference that’s evident on grocery store shelves and families’ tables across North America.

    Location Description

    Northfield, Minn. is home to two Post Consumer Brands manufacturing plants, the Campbell Mill and Ames Mill, two distribution centers, and more than 750 team members.

    The Campbell Mill plant is 1 million square feet and is home to 7 manufacturing technologies to produce a wide variety of cereal products our customers know and love.

    Responsibilities

    JOB SUMMARY

    The purpose of this position is to provide real-time technical support to the Operations Teams on the night shift and other support staff assigned.

    The individual is responsible for providing Operations Teams and Supervisors with the necessary information to produce products that meet PCBs food safety and quality standards at the lowest cost in a timely manner.

    The individual plays a key role in assisting in the identification, investigation, and follow up activities of PCB continuous improvement program.

    Support, implement, and maintain food safety practices as required through SQF. Will be responsible for completing job duties in a manner that supports all plant safety, food safety, quality, and environmental practices.

    ACTIVITIES / DUTIES

    Provide Operations Team Members, management, and Maintenance with technical resources in areas of product quality and food safety during on-going production, as well as in noncompliance situations.

    Attend noncompliance meetings to give direction on immediate actions, root cause investigation, product disposition, and any necessary corrective actions.

    • Perform audits and analyses on finished and intermediate products, ingredients, packaging, and systems and follow safety, sanitation, Good Manufacturing Practices, and Good Laboratory Practices while performing tests
    • Conduct investigations into consumer and customer complaints.
    • Perform, record, and report audit findings in areas of Pest Prevention, Sanitation, GMP’s, Pre-Op Inspection / Testing, Plant Environment, HACCP, SSOP’s, Net Weight, PSAs, Metal Detection Audit, Documentation Audit, Allergen Testing, and Ingredient COA Verification.
    • Calibration and maintenance of Quality measurement equipment in production and in the QA Lab.
    • Provide information and data to support the QA group in assigned project areas.
    • Use databases to hold and release products, provide non-compliant ingredient and packaging information to vendors (SCAR’s), and report and store audit reports.
    • Utilize the Quality Department resources to help in the identification and resolution of issues.

    SCHEDULE :

    This is a night shift position, working 5 pm - 5 : 05 am. This position requires every other weekend work.

    Qualifications

    EDUCATION :

    4 year college degree or equivalent experience in chemistry, microbiology, math, statistics, or food science is strongly preferred.

    EXPERIENCE :

    Three years of production experience is strongly preferred (food production desired).

    KNOWLEDGE, SKILLS, ABILITIES, and OTHER COMPETENCIES :

    • Knowledge of manufacturing processes, GMPs, food safety, GLPs, statistics, and lab techniques preferred
    • Experience in Food Systems, and audit experience, with PCQI certification preferred.
    • Excellent organizational and problem solving skills
    • Math / statistical computation skills
    • Ability to work safely with chemicals and near equipment
    • Ability to compile, analyze, and present collected data in summary form as well as being capable of performing a variety of tests
    • Ability to communicate technical, scientific, and regulatory information, both written and verbally
    • Ability to make presentations, facilitate meetings, probe for root causes, and provide training to various groups within the organization
    • Knowledge of quality problem solving tools
    • Must be able to read, write, and communicate in the English language

    ADDITIONAL REQUIREMENTS :

    • Must wear company-issued uniforms (snap-front shirt & pants) and required PPE (bump-cap, hair net, beard net, safety glasses, ear plugs, gloves, steel-toed shoes, etc.)
    • Regular attendance with the flexibility to work overtime and / or on alternate shifts if needed
    • Must follow established safety procedures
    • This role requires the employee to perform sensory analysis on ready-to-eat cereal produced from various grains including wheat, corn, and oats which may contain nuts, seeds, and other potential allergens.
    • Last updated : 2024-03-02

  • 1 Month Ago

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Collection Representative
  • TriVerity & The Loan Service Center
  • Wyoming, MN FULL_TIME
  • Primary Responsibility: The Collection Representative will utilize various collection strategies and methodologies to contact consumers to negotiate payment in full or payment arrangements on debt wit...
  • 16 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Saint Louis, MN FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Speci...
  • 15 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Park, MN FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 16 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Waite, MN FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Speci...
  • 5 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Willmar, MN FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 8 Days Ago

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Quality Assurance Associate I
  • Mediacom Communications Corporation
  • Waseca, MN
  • Position: Quality Assurance Associate I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast pres...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Representative
  • Staffing Remedy
  • Maysville, KY
  • About the job Quality Assurance Representative This is a remote position. QA Synergy is currently seeking to 10 agents f...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Representative
  • Veritext
  • Spokane, WA
  • Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, a...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Associate
  • ADVATIX - Advanced Supply Chain and Logistics
  • Las Vegas, NV
  • Quality Assurance and Regulatory Compliance Associate Role Summary Our client seeks a quality assurance and regulatory c...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Associate
  • Astrix
  • Athens, GA
  • Our client is a global, research-driven pharmaceutical focusing on treatment options for diseases and conditions for whi...
  • 4/19/2024 12:00:00 AM

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Quality Assurance Representative
  • Veritext
  • Fresno, CA
  • Veritext is the global leader in legal litigation and deposition solutions providing the most skilled court reporters, a...
  • 4/17/2024 12:00:00 AM

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Quality Assurance Representative
  • Social Model Recovery Systems
  • Los Angeles, CA
  • Job Description Job Description Position in our Quality Assurance department (www.socialmodel.com) Summary Responsible f...
  • 4/16/2024 12:00:00 AM

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Quality Assurance Representative
  • Deluxe Corporation
  • Fort Worth, TX
  • This is an IN-OFFICE role located at: 100 Throckmorton Street, Fort Worth, TX 76102 WHO YOU ARE: Are you able to see the...
  • 4/16/2024 12:00:00 AM

Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North). Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$46,263 to $61,305

Consumer Loan Quality Assurance Representative in Fayetteville, NC
Since this is a loan industry, the FDCPA, or Fair Debt Collection Practices Act, applies.
February 04, 2020
Consumer Loan Quality Assurance Representative in Troy, NY
Much of your workday will consist of examining production quality, validating processes, and providing documentation.
February 16, 2020
Consumer Loan Quality Assurance Representative in Worcester, MA
Are you eager to be of help and desire a job where you can work immediately rather than waiting on a four-year degree? A consumer loan quality assurance representative is not a high-ranking official in the lending industry, but it is an excellent starting point.
December 25, 2019