Consumer Loan Quality Assurance Representative jobs in Lubbock, TX

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Consumer loan specialist
  • OneMain Financial
  • Midland, TX FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.

    Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.

    In the Role

    • Deliver results related to individual and branch sales goals as well as customer expectations
    • Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle
    • Present financial solutions, based on customer needs, that meet their goals
    • Present customers with optional insurance products
    • Educate customers on the terms and conditions of their loan to ensure a clear understanding
    • Partner with local businesses to seek out and develop new customers
    • Manage the life cycle of the loan, including collections activities, complying with all laws and regulations

    Requirements :

    HS Diploma / GED

    Preferred :

    • Sales, Collections or Customer Service experience
    • Bilingual - Spanish

    Location : On site

    The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

    Who we Are

    A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance.

    Other team member benefits include :

    • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
    • Up to 4% matching 401(k)
    • Employee Stock Purchase Plan (10% share discount)
    • Tuition reimbursement
    • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
    • Paid sick leave as determined by state or local ordinance, prorated based on start date
    • Paid holidays (7 days per year, based on start date)
    • Paid volunteer time (3 days per year, prorated based on start date)

    OneMain Financial (NYSE : OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans.

    Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.

    Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

    In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets.

    We meet customers where they want to be in person, by phone and online.

    At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work.

    Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

    Key Word Tags

    Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

    Last updated : 2024-04-24

  • Just Posted

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Consumer Loan Processor
  • First Basin Credit Union
  • Odessa, TX FULL_TIME
  • In search of a reliable and upbeat Loan Processor to perform appraisals of consumer loans. You will undertake an intermediary role between existing/potential members and First Basin Credit Union. The ...
  • 13 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Midland, TX FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 29 Days Ago

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Manager Quality Improvement - Quality Assurance
  • Covenant Health
  • Lubbock, TX OTHER
  • DescriptionThe position serves as a champion of quality and patient safety throughout the Ministry. Works closely with the Chief Medical Officer/Chief Quality Officer/Chief Nursing Officer to provide ...
  • 17 Days Ago

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Manager Quality Improvement - Quality Assurance
  • Providence
  • Lubbock, TX FULL_TIME
  • Description The position serves as a champion of quality and patient safety throughout the Ministry. Works closely with the Chief Medical Officer/Chief Quality Officer/Chief Nursing Officer to provide...
  • 18 Days Ago

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Quality Assurance Coordinator (816230)
  • Equus
  • Odessa, TX FULL_TIME
  • Company DescriptionWe help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce...
  • 18 Days Ago

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0 Consumer Loan Quality Assurance Representative jobs found in Lubbock, TX area

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Medical Laboratory Scientist - Clinical Laboratory
  • Providence Health & Services
  • Lubbock, TX
  • Job Description Under the direction of the Section Supervisor, the Medical Technologist employs professional knowledge a...
  • 4/26/2024 12:00:00 AM

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Transplant Administrator
  • Providence Health & Services
  • Lubbock, TX
  • Job Description The Manager Clinical Operations will act as the Transplant Administrator and oversees clinic operational...
  • 4/26/2024 12:00:00 AM

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QC Chemist- 2nd Shift
  • Hydrite
  • Lubbock, TX
  • WHO WE ARE We are a company where people matter. We are family driven. We are financially strong. And we are looking for...
  • 4/25/2024 12:00:00 AM

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Chief Executive Officer- CEO
  • Crossroads Family Care
  • Lubbock, TX
  • Job Description Job Description CEO Crossroads Family Care Job Title: Chief Executive Officer Job Summary: Under the dir...
  • 4/24/2024 12:00:00 AM

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Manager Quality Improvement - Quality Assurance
  • Providence Health & Services
  • Lubbock, TX
  • Job Description The position serves as a champion of quality and patient safety throughout the Ministry. Works closely w...
  • 4/24/2024 12:00:00 AM

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AV Project Manager 120164
  • Anistar
  • Lubbock, TX
  • Job Description Job Description Job Title: Low Voltage Project Manager Location: Grand Prairie, TX Position Summary: Ani...
  • 4/23/2024 12:00:00 AM

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(USA) Area Manager - Quality Assurance/Systems-2
  • Walmart, Inc.
  • Plainview, TX
  • What you'll do... Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, ...
  • 4/23/2024 12:00:00 AM

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Quality Manager
  • Leprino Foods
  • Lubbock, TX
  • For our future state-of-the art 600+ person Lubbock, TX cheese and whey manufacturing facility, Leprino is seeking a Qua...
  • 4/22/2024 12:00:00 AM

Lubbock (/ˈlʌbək/ LUB-ək) is the 11th-most populous city in the U.S. state of Texas and the county seat of Lubbock County. With a population of 256,042 in 2015, the city is also the 83rd-most populous in the United States. The city is located in northwestern part of the state, a region known historically and geographically as the Llano Estacado, and ecologically is part of the southern end of the High Plains, lying at the economic center of the Lubbock metropolitan area, which has a projected 2020 population of 327,424. Lubbock's nickname, "Hub City", derives from it being the economic, educat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$40,384 to $53,515
Lubbock, Texas area prices
were up 1.2% from a year ago

Consumer Loan Quality Assurance Representative in Parkersburg, WV
Handling customer complaints is part of your job, since this is a representative position.
February 24, 2020
Consumer Loan Quality Assurance Representative in Little Rock, AR
Based on our compensation data, the estimated salary potential for Consumer Loan Quality Assurance Representative will increase 16 % over 5 years.
January 11, 2020
Consumer Loan Quality Assurance Representative in Orlando, FL
As you are entrusted with more responsibility, you may assume the role of manager, specifically over the quality assurance department.
February 01, 2020